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About

Humans with Agents drive customer success together. Build and customize autonomous AI agents to support your employees and customers 24/7. An Agentforce Agent is a proactive, autonomous application that provides specialized, always-on support to employees or customers. They're equipped with the necessary business knowledge to execute tasks according to their specific role. Agentforce Service Agents engage customers autonomously across channels 24/7 in natural language. They resolve cases swiftly and accurately because every answer is grounded in trusted data. Set your Service Agent up in minutes using prebuilt templates, or customize fast with low-code. Define clear security guardrails and when to seamlessly escalate to human employees. Agentforce SDRs autonomously answer product questions, handle objects, and book meetings for sales reps. They act and respond accurately, with responses grounded in your business data.

About

Intryc is an AI-powered platform designed to automate quality assurance processes for customer support teams. By evaluating 100% of customer interactions in real-time, Intryc enables organizations to enhance support quality without increasing operational costs. The platform offers features such as intelligent sampling, customizable scorecards, dynamic workload distribution, and tailored agent coaching, all aimed at streamlining QA workflows and providing actionable insights. Intryc integrates seamlessly with existing help desks and knowledge bases, allowing for quick implementation and minimal disruption to current operations. Intryc ensures each team member has what they need to drive quality, improve processes, and deliver outstanding customer experiences. Connect your help desk and organization knowledge base seamlessly in under 10 minutes. Custom scorecards based on internal knowledge, ensuring consistent and relevant evaluations.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Sales and customer success teams that need a powerful AI agent solution

Audience

Customer support teams looking for a solution to enhance their quality assurance processes

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/agentforce/

Company Information

Intryc
Founded: 2023
United States
www.intryc.com

Alternatives

Alternatives

Lyzr

Lyzr

Lyzr AI
Adapt

Adapt

Adapt.com

Categories

Categories

Integrations

11x
Aurascape
Caugia
ClickLearn
CollectXpert
DDS
LaunchBrightly
Model Context Protocol (MCP)
OpenFundraise
Outdoo AI
RenderDraw Journeys
SalesWings
Salesforce
Salesforce AgentExchange
Salesforce Agentforce 360 Platform
Salesforce Agentforce Life Sciences
Salesforce Agentforce Marketing
Salesforce Einstein
Salesforce Marketing Cloud Account Engagement
Salesforce Marketing Cloud Personalization

Integrations

11x
Aurascape
Caugia
ClickLearn
CollectXpert
DDS
LaunchBrightly
Model Context Protocol (MCP)
OpenFundraise
Outdoo AI
RenderDraw Journeys
SalesWings
Salesforce
Salesforce AgentExchange
Salesforce Agentforce 360 Platform
Salesforce Agentforce Life Sciences
Salesforce Agentforce Marketing
Salesforce Einstein
Salesforce Marketing Cloud Account Engagement
Salesforce Marketing Cloud Personalization
Claim Salesforce Agentforce and update features and information
Claim Salesforce Agentforce and update features and information
Claim Intryc and update features and information
Claim Intryc and update features and information