Webex AI AgentWebex
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Related Products
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About
AgentPhone is a developer-focused platform that enables artificial intelligence agents to interact with the real-world phone network by assigning them actual phone numbers capable of receiving SMS messages and voice calls through a unified webhook system. It allows users to programmatically provision phone numbers, handle inbound and outbound communications, and process conversations in real time without managing the underlying telephony infrastructure. It simplifies the complexity of telecommunication by abstracting carrier-level operations, letting developers focus on building conversational logic and automation workflows. With AgentPhone, AI agents can be created in minutes to engage in dynamic interactions, respond to messages, and execute tasks triggered by phone-based communication. It supports both voice and text channels, enabling seamless integration of conversational agents into applications that require real-time user interaction.
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About
Webex AI Agent delivers dynamic, human-like interactions through conversational intelligence across voice and digital channels, providing proactive self-service for customers. It understands individual needs, remembers user history, and adapts to preferences in real time, ensuring personalized experiences. It allows for easy design and deployment of AI agents, offering options to build autonomous agents for natural conversations or scripted agents with specific, pre-configured answers. These agents can handle complex inquiries by integrating with back-office systems to fully resolve customer issues. They are deployable across various channels, including voice, SMS, email, live chat, Facebook Messenger, Apple Messages for Business, and WhatsApp, providing 24/7 support. Seamless handoff to human agents is facilitated when necessary, with full context transfer to ensure continuity. The AI Agent supports over 10 languages, overcoming language barriers and scaling customer interaction.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Developers and AI engineers who want to build and deploy conversational agents that can make, receive, and automate phone calls and SMS interactions
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Audience
Customer service managers wanting a tool to enhance support operations with AI-driven, personalized self-service solutions across multiple communication channels
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
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Pricing
$8 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAgentPhone
United States
agentphone.to/
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Company InformationWebex
Founded: 1995
United States
www.webex.ai/ai-agent.html
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Categories |
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Integrations
Cal ID
Cisco Adaptive Security Appliance (ASA)
Cisco Webex
Facebook Messenger
Model Context Protocol (MCP)
Super Intern
Webex Contact Center
WhatsApp
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Integrations
Cal ID
Cisco Adaptive Security Appliance (ASA)
Cisco Webex
Facebook Messenger
Model Context Protocol (MCP)
Super Intern
Webex Contact Center
WhatsApp
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