AgentCCelonis
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Salesforce AgentforceSalesforce
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Related Products
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About
Celonis' AI Development platform enables organizations to build and deploy powerful AI copilots, assistants, and agents grounded in the process digital twin of their operations. Process Copilots are generative AI chatbots configured for specific use cases, providing fast process insights through an intuitive chat interface. They can answer pressing questions about metrics and processes, generate charts and tables, and identify improvement areas for key performance indicators. This approach allows businesses to scale process insights efficiently, enhancing decision-making and operational performance. The annotation builder lets you structure data to surface process insights from emails, service tickets, and other free text fields using generative AI. For example, it can classify your customer service orders and assess the risk of transferring materials from one plant to another, enabling AI assistants that provide proactive recommendations you can review and accept.
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About
Humans with Agents drive customer success together. Build and customize autonomous AI agents to support your employees and customers 24/7.
An Agentforce Agent is a proactive, autonomous application that provides specialized, always-on support to employees or customers. They're equipped with the necessary business knowledge to execute tasks according to their specific role.
Agentforce Service Agents engage customers autonomously across channels 24/7 in natural language. They resolve cases swiftly and accurately because every answer is grounded in trusted data. Set your Service Agent up in minutes using prebuilt templates, or customize fast with low-code. Define clear security guardrails and when to seamlessly escalate to human employees.
Agentforce SDRs autonomously answer product questions, handle objects, and book meetings for sales reps. They act and respond accurately, with responses grounded in your business data.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Oganizations searching for a solution to enhance their operations by integrating AI-driven insights and automation into their business processes
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Audience
Sales and customer success teams that need a powerful AI agent solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCelonis
Founded: 2011
United States
www.celonis.com/platform/ai-development/
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Company InformationSalesforce
Founded: 1999
United States
www.salesforce.com/agentforce/
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Alternatives |
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Categories |
Categories |
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Integrations
11x
Agentforce Vibes
Aurascape
ClickLearn
CollectXpert
DDS
Gearset
Journeys
LaunchBrightly
Microsoft Copilot Studio
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Integrations
11x
Agentforce Vibes
Aurascape
ClickLearn
CollectXpert
DDS
Gearset
Journeys
LaunchBrightly
Microsoft Copilot Studio
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