KoaSalesforce
|
||||||
Related Products
|
||||||
About
AgentBench is an evaluation framework specifically designed to assess the capabilities and performance of autonomous AI agents. It provides a standardized set of benchmarks that test various aspects of an agent's behavior, such as task-solving ability, decision-making, adaptability, and interaction with simulated environments. By evaluating agents on tasks across different domains, AgentBench helps developers identify strengths and weaknesses in the agents’ performance, such as their ability to plan, reason, and learn from feedback. The framework offers insights into how well an agent can handle complex, real-world-like scenarios, making it useful for both research and practical development. Overall, AgentBench supports the iterative improvement of autonomous agents, ensuring they meet reliability and efficiency standards before wider application.
|
About
Salesforce Koa is Salesforce’s first CRM reasoning model for Agentforce, built on NVIDIA Nemotron and trained on 27 years of Salesforce CRM intelligence to reason through complex, multi-step enterprise work. It is grounded in nearly three decades of CRM deployments and post-trained on a proprietary synthetic dataset modeled on real business processes, workflows, and operational policies. Its training scenarios simulate the reasoning, tool use, and decision-making Agentforce agents perform across the customer lifecycle, from generating leads and qualifying opportunities to resolving service cases, spanning more than 14 industries. Koa is purpose-built for targeted CRM tasks and is evaluated on Salesforce CRM Bench using real-world workflows such as updating opportunities, routing cases, and scheduling follow-ups. Salesforce reports that it is 11% more precise at calling the right action, recalls customer context with 2.1 times greater reliability.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
AI developers wanting a tool to manage and evaluate their LLMs
|
Audience
Salesforce and enterprise CRM teams wanting to power AI agents that reason through complex customer, service, sales, and operational workflows
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationAgentBench
China
llmbench.ai/agent
|
Company InformationSalesforce
Founded: 1999
United States
www.salesforce.com/agentforce/koa/
|
|||||
Alternatives |
Alternatives |
|||||
|
|
|
|||||
|
|
||||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Integrations
NVIDIA Nemotron
Salesforce
Salesforce Agentforce
|
||||||
|
|
|