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About

AfterShip is an AI-powered post-purchase platform designed to help eCommerce businesses improve customer experiences after checkout. The platform provides advanced order tracking, returns management, and delivery intelligence to keep customers informed throughout the shipping process. With integrations across more than 1,200 global carriers, AfterShip delivers accurate shipment updates and estimated delivery dates. Brands can create branded tracking pages and automated notifications that strengthen trust while reducing customer support inquiries. The platform also transforms returns into a revenue opportunity by encouraging exchanges and store credit instead of refunds. By turning post-purchase interactions into personalized experiences, AfterShip helps businesses increase repeat purchases and customer loyalty. Its data insights and reporting tools give brands visibility into post-checkout performance and customer behavior.

About

We help eCommerce businesses use data to get products to customers faster, cheaper, and with more visibility than ever before, with guaranteed savings. Don’t waste time wrangling with UPS & FedEx. ShipScience manages it all and guarantees results. Get automatically refunded for every late package. Any package that arrives late is entitled to a refund, for both UPS & FedEx shipments. Carriers don’t notify you when packages are eligible for refunds, and you only have a couple of weeks to claim them. Track, identity, and automatically receive money back on all eligible lost & damaged shipments. Use our customer scorecards to identify which customers are experiencing these issues the most. ShipScience continuously monitors your data for potential issues. We’ll automatically handle any misbillings, incorrect surcharges, and contract compliance issues for you. Let our robots find incorrect shipping charges for you.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

eCommerce brands, online retailers, marketplaces, and logistics providers that want to improve order tracking, automate returns, and enhance post-purchase customer experiences

Audience

eCommerce businesses of all sizes interested in a solution to cut shipping costs and grow their business

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$11/month
Free Version
Free Trial

Pricing

$1,565 per month
Free Version
Free Trial

Reviews/Ratings

Reviews/Ratings

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ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

AfterShip
Founded: 2012
United States
www.aftership.com

Company Information

ShipScience
United States
shipscience.com

Alternatives

Alternatives

PackageX Ship

PackageX Ship

PackageX
Return Prime

Return Prime

Appsdart
LateShipment.com

LateShipment.com

LateShipment Inc.

Categories

Categories

Shipping Features

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Shipment Tracking Features

Alerts/Notifications
Delivery Estimate
For eCommerce
For Freight
Status Tracking
Website Integration

Integrations

CS-Cart Multi-Vendor
Desktop.com
Ecwid
Fera
Heyday AI
Judge.me
Klaviyo
KonnectzIT
Lyftrondata
Microsoft Excel
Omnisend
Pinch AI
Postscript
Shopify
Shoplazza
Stackreaction
StarfishETL
Tymely
UPS Ready
eDesk

Integrations

CS-Cart Multi-Vendor
Desktop.com
Ecwid
Fera
Heyday AI
Judge.me
Klaviyo
KonnectzIT
Lyftrondata
Microsoft Excel
Omnisend
Pinch AI
Postscript
Shopify
Shoplazza
Stackreaction
StarfishETL
Tymely
UPS Ready
eDesk
Claim ShipScience and update features and information
Claim ShipScience and update features and information