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About

AfterShip is an AI-powered post-purchase platform designed to help eCommerce businesses improve customer experiences after checkout. The platform provides advanced order tracking, returns management, and delivery intelligence to keep customers informed throughout the shipping process. With integrations across more than 1,200 global carriers, AfterShip delivers accurate shipment updates and estimated delivery dates. Brands can create branded tracking pages and automated notifications that strengthen trust while reducing customer support inquiries. The platform also transforms returns into a revenue opportunity by encouraging exchanges and store credit instead of refunds. By turning post-purchase interactions into personalized experiences, AfterShip helps businesses increase repeat purchases and customer loyalty. Its data insights and reporting tools give brands visibility into post-checkout performance and customer behavior.

About

Enable seamless and profitable care & repair services. Elevate customer engagement, and watch your bottom line thrive. Prolong fits effortlessly into your existing systems with quick setup & instant benefits realization. Pilot after-sales ROI, secure a state-of-the-art post-purchase experience & increase product sustainability. Top brands trust Prolong because we are the best at increasing business value and boosting customer loyalty. Add up to 15% to the average purchase value thanks to maintenance services. Drive the path towards a circular economy and extend your product lifetime while bringing your CSR results to the next level. Boost your customer retention & increase loyalty by upgrading the post-purchase experience. Increase your product lifespans; less waste, and more value. Elevate your brand's commitment to sustainability by extending the lifespan of each product and reducing waste, all while championing a new era of consumer trust and loyalty.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

eCommerce brands, online retailers, marketplaces, and logistics providers that want to improve order tracking, automate returns, and enhance post-purchase customer experiences

Audience

Retailers in search of a tool to seamlessly launch, pilot, and scale impactful white-label care and repair services

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$11/month
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

AfterShip
Founded: 2012
United States
www.aftership.com

Company Information

Prolong
Founded: 2023
France
prolong.io

Alternatives

Alternatives

UpOrder

UpOrder

UpOrder by Pantastic
Return Prime

Return Prime

Appsdart
Rewardz

Rewardz

ZepoteQ
LateShipment.com

LateShipment.com

LateShipment Inc.

Categories

Categories

Shipment Tracking Features

Alerts/Notifications Supported
Delivery Estimate Supported
For eCommerce Supported
For Freight Not Supported
Status Tracking Supported
Website Integration Supported

Shipping Features

Air Shipping Not Supported
Bills of Lading Not Supported
Container Shipping Not Supported
Freight Shipping Not Supported
Ground Shipping Not Supported
Import / Export Not Supported
Ocean Shipping Not Supported
Parcel Shipping Not Supported
Quotes / Estimates Not Supported
Shipment Tracking Supported
Warehouse Management Not Supported

Integrations

AmeriCommerce Supported
Attentive Supported
CS-Cart Multi-Vendor Supported
CS-Cart Store Builder Supported
Convertway by Unicommerce Supported
Detrack Supported
Fera Supported
Flip Supported
Integrate.io Supported
Microsoft Excel Supported
Omnisend Supported
Onport Supported
Pandium Supported
Peaka Supported
Pinch AI Supported
Quickwork Supported
Stackshine Supported
Two Boxes Supported
Tymely Supported
ZenBasket Supported

Integrations

AmeriCommerce Not Supported
Attentive Not Supported
CS-Cart Multi-Vendor Not Supported
CS-Cart Store Builder Not Supported
Convertway by Unicommerce Not Supported
Detrack Not Supported
Fera Not Supported
Flip Not Supported
Integrate.io Not Supported
Microsoft Excel Not Supported
Omnisend Not Supported
Onport Not Supported
Pandium Not Supported
Peaka Not Supported
Pinch AI Not Supported
Quickwork Not Supported
Stackshine Not Supported
Two Boxes Not Supported
Tymely Not Supported
ZenBasket Not Supported
Claim AfterShip and update features and information
Claim AfterShip and update features and information
Claim Prolong and update features and information
Claim Prolong and update features and information