Aesthetic Insight vs. MD-Ware Software Comparison


Aesthetic Insight	MD-Ware Software	+	+
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About Aesthetic Insight is a cloud-based, HIPAA-compliant, all-in-one software solution purpose-built for medical spas and aesthetic clinics that consolidates scheduling, online booking, point-of-sale, memberships/packages, automated digital intake and consent forms, custom treatment charting, integrated ecommerce, automated marketing campaigns, and client engagement tools into a single platform. It enables clinics to offer online booking with resource-based availability, digitize their intake, consent, and after-care workflows, manage bundled service and product memberships with automated billing, sell products online through an integrated store, and nurture client relationships through tailored marketing messages and campaigns, all while centralizing front-desk operations, treatment records, and inventory under one interface. The system also supports calendar management, client segmentation, automated reminders, and tracking of package redemption.		About Switching to using MDware is easy – you get comprehensive training, unlimited support for the first 6 months and we will help transfer your client data to make using MDware as easy as possible. Designed to be used by everyone from reception to the service practitioner, use our medical software to book appointments, cash out a client and notify staff that a client has arrived – all at the same time and done in only seconds. Never wait to finish one application before moving to another and all features are easily accessible. Grow your business with automated marketing to keep your clients engaged, connected and coming back. Implement referral incentives for clients to refer their personal networks and create VIP programs based on spending to reward your clients for their business. Set up is easy and completely customizable. Choose which auto emails to send, filter your client list by tags, set spending milestones, and let MDware do all the work.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported		Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Medical spa owners, aesthetic clinic managers and cosmetic practice operators seeking a tool to manage bookings, client workflows, payments, treatment charting and marketing		Audience Medical spas and plastic surgery clinics searching for a cloud-based medical Spa and plastic surgery solution
Support Phone Support Supported 24/7 Live Support Supported Online Supported		Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported		API Offers API Not Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $45.00 Free Version Not Supported Free Trial Supported		Pricing No information available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews		Reviews/Ratings Overall 1.0 / 5 ease 1.0 / 5 features 1.0 / 5 design 1.0 / 5 support 5.0 / 5 Read all reviews
Pros from Real Users Pros Customizable tx forms. Ease of use overall. Ease of use for doc to sign off on forms. Fair price. Darcy. :) We recently implemented this system into our workflow, and it has significantly improved our efficiency and organization. It’s user-friendly, streamlined, and has helped simplify daily operations for our team. Overall, it has been a valuable addition to our business.		Pros & Cons from Real Users Pros They did have good support. That is about it. You could always get a person. I am supposed to write more, but I don't know of other pros to owning this program. Cons Everything about it just about. It is clunky. You have to download their program. The cloud-base application is very very limited. Most importantly they are not transparent about pricing. They say $5000 is all inclusive to which it is not. If you are small like I am you have to pay for lab integration and their e-prescribing platform is very expensive, plus there are better ones out their that cost less. They do not list their pricing on their website which for me is the most infuriating.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Aesthetic Insight www.aestheticinsightsoftware.com		Company Information MD-Ware Software www.mdware.com
Alternatives OptiMantra		Alternatives CHIDESK SpaGuru
Clinicea		Appointible
Clinicminds		mSPA Aesthetic Marketing Concepts
Wylie for Weight Loss Wylie Systems		AestheticsPro
AestheticsPro View All		mSPA Mack Software View All
Categories Clinic Management Supported Electronic Medical Records (EMR) Supported Medical Practice Management Supported Medical Spa Supported Patient Intake Supported		Categories Medical Spa Supported
Medical Spa Features Appointment Management Supported Before & After Pictures Supported Client Management Supported Gift Card Management Supported HIPAA Compliant Supported Inventory Management Supported Package Creation Supported Show More Features Electronic Medical Records (EMR) Features Appointment Management Supported Charting Supported Compliance Tracking Not Supported E-Prescribing Supported E/M Coding Not Supported Handwriting Recognition Not Supported HIPAA Compliant Supported Integrated Telehealth Supported Meaningful Use Certified Not Supported MIPS Certified Not Supported ONC-ATCB Certified Not Supported Patient Portal Supported Self Service Portal Not Supported Voice Recognition Not Supported Medical Practice Management Features Claims Management Not Supported E-Prescribing Supported EMR / EHR Supported HIPAA Compliant Supported Insurance Eligibility Verification Not Supported Inventory Management Supported Multi-Office Supported Multi-Physician Supported Patient Billing Not Supported Patient Portal Supported Patient Records Supported Patient Registration Supported Patient Scheduling Supported Physician Scheduling Supported		Medical Spa Features Appointment Management Supported Before & After Pictures Supported Client Management Supported Gift Card Management Supported HIPAA Compliant Supported Inventory Management Supported Package Creation Supported
Integrations CardConnect Supported CardPointe Supported Constant Contact Supported PandaPay Supported Zoom Supported View All 5 Integrations		Integrations CardConnect Not Supported CardPointe Not Supported Constant Contact Not Supported PandaPay Not Supported Zoom Not Supported
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