Aesthetic Insight vs. Lobbie Comparison


Aesthetic Insight	Lobbie	+	+
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About Aesthetic Insight is a cloud-based, HIPAA-compliant, all-in-one software solution purpose-built for medical spas and aesthetic clinics that consolidates scheduling, online booking, point-of-sale, memberships/packages, automated digital intake and consent forms, custom treatment charting, integrated ecommerce, automated marketing campaigns, and client engagement tools into a single platform. It enables clinics to offer online booking with resource-based availability, digitize their intake, consent, and after-care workflows, manage bundled service and product memberships with automated billing, sell products online through an integrated store, and nurture client relationships through tailored marketing messages and campaigns, all while centralizing front-desk operations, treatment records, and inventory under one interface. The system also supports calendar management, client segmentation, automated reminders, and tracking of package redemption.		About Lobbie is a modern, all-in-one healthcare SaaS platform that streamlines patient intake, scheduling, electronic health records, lab and prescription management, billing, and payments, aiming to simplify and modernize the administrative side of a clinic or medical practice. Lobbie replaces paper forms with mobile-optimized, HIPAA-compliant digital intake forms (over 2,000 ready-made templates, or custom-built if needed), which patients can fill out remotely before their visit, often on a smartphone, desktop, or tablet, with no need to create an account. It supports dynamic consent and e-signatures, pre-filled data and automation, and delivers high pre-visit completion rates (clients report up to ~91% of forms completed before arrival). Once intake is digital, Lobbie offers automated scheduling (self-scheduling for patients, staff scheduling for providers), reminders via email or SMS, telehealth support, and integrations with calendars or external systems.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Medical spa owners, aesthetic clinic managers and cosmetic practice operators seeking a tool to manage bookings, client workflows, payments, treatment charting and marketing		Audience Medical practices, clinics, and healthcare organizations in search of a tool to digitize administrative workflows
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $45.00 Free Version Free Trial		Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews		Reviews/Ratings Overall 1.0 / 5 ease 1.0 / 5 features 1.0 / 5 support 1.0 / 5 Read all reviews
Pros from Real Users Pros Customizable tx forms. Ease of use overall. Ease of use for doc to sign off on forms. Fair price. Darcy. :) We recently implemented this system into our workflow, and it has significantly improved our efficiency and organization. It’s user-friendly, streamlined, and has helped simplify daily operations for our team. Overall, it has been a valuable addition to our business.		Pros & Cons from Real Users Pros None whatsoever and they are a sham. No contact by phone policy and no one should use them ever for any reason Cons ⭐ 1 out of 5 We run a multi-provider psychiatry and counseling practice, and choosing Lobbie has been one of our most frustrating vendor decisions. The software may look fine in a demo, but once you're a paying customer you learn the truth: Lobbie has a no-call policy, and support is essentially nonexistent. When something breaks in patient intake or scheduling, it isn't a minor inconvenience. Patients are standing at the front desk, forms aren't coming through, and staff are stuck. In that moment you need to reach a human being. With Lobbie you can't. There is no phone number to call and no one to escalate to. You're left submitting requests into a void and waiting, while your front desk scrambles and your patients wait with you. A healthcare software company that refuses to take phone calls from the healthcare providers who pay it is making a statement about how it values its customers. Lobbie markets itself as a platform that reduces front desk workload. In our experience it added to it, because every problem became ours to solve alone. Practices evaluating patient intake or scheduling software should ask one question before signing: "If this goes down during clinic hours, who do I call?" With Lobbie, the answer is no one. We would not recommend Lobbie to any practice that needs dependable support. — Eileen de Oliveira, Owner, Psych 4 U
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information Aesthetic Insight www.aestheticinsightsoftware.com		Company Information Lobbie Founded: 2020 United States www.lobbie.com
Alternatives OptiMantra		Alternatives NextPatient
Clinicea		AdvancedMD
Clinicminds		Hello Patient
Wylie for Weight Loss Wylie Systems		Zebra Doctor
AestheticsPro View All		Tebra View All
Categories Clinic Management Electronic Medical Records (EMR) Medical Practice Management Medical Spa Patient Intake		Categories Electronic Medical Records (EMR) Patient Engagement Patient Intake Patient Scheduling
Electronic Medical Records (EMR) Features Appointment Management Charting Compliance Tracking E-Prescribing E/M Coding Handwriting Recognition HIPAA Compliant Integrated Telehealth Meaningful Use Certified MIPS Certified ONC-ATCB Certified Patient Portal Self Service Portal Voice Recognition Show More Features Medical Practice Management Features Claims Management E-Prescribing EMR / EHR HIPAA Compliant Insurance Eligibility Verification Inventory Management Multi-Office Multi-Physician Patient Billing Patient Portal Patient Records Patient Registration Patient Scheduling Physician Scheduling Medical Spa Features Appointment Management Before & After Pictures Client Management Gift Card Management HIPAA Compliant Inventory Management Package Creation
Integrations Access Legal Mediation BRIO CardConnect CardPointe Constant Contact Dropbox GoHighLevel Google Cloud Platform MX Merchant Microsoft 365 PandaPay Priority Software ScriptSure Stripe Zoom Show More Integrations View All 5 Integrations		Integrations Access Legal Mediation BRIO CardConnect CardPointe Constant Contact Dropbox GoHighLevel Google Cloud Platform MX Merchant Microsoft 365 PandaPay Priority Software ScriptSure Stripe Zoom Show More Integrations View All 10 Integrations
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