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About

Admin By Request’s Endpoint Privilege Management gives organisations full control over local admin rights, application elevation, and endpoint privilege access across Windows, macOS, and Linux, without the complexity of traditional PAM solutions. For mid-market organisations, EPM acts as a complete, easy-to-deploy solution for managing endpoint access and privilege. It removes standing admin rights, enables just-in-time elevation, supports approval workflows, and provides full audit trails to strengthen security and meet compliance requirements. For enterprise organisations, EPM fits alongside existing security and identity stacks as a focused control layer that closes endpoint gaps traditional PAM solutions often leave behind, improving control without increasing support costs or requiring a full PAM overhaul.

About

Splashtop Remote Support is a remote support and endpoint management solution designed to help IT teams securely access, troubleshoot, and manage computers and mobile devices from anywhere. The platform provides attended and unattended remote access for Windows, Mac, Linux, iOS, and Android devices through fast and reliable remote desktop connections. Splashtop includes features such as session code-based support, remote control, chat, voice calls, session reboot and reconnect, admin privilege elevation, and multi-technician collaboration for efficient troubleshooting workflows. The platform also offers autonomous endpoint management capabilities including real-time patch management, device monitoring, software deployment, vulnerability insights, and centralized endpoint visibility. Splashtop integrates with popular PSA ticketing and ITSM tools such as Zendesk, Jira, Freshservice, Microsoft Teams, and Freshdesk to streamline IT support operations.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Growing businesses and enterprise organisations that need stronger endpoint access control, compliance, and privileged access management without operational overhead.

Audience

Splashtop Remote Support is designed for IT teams, managed service providers, help desks, enterprises, remote workers, educational institutions, healthcare organizations, and businesses that need secure remote access, endpoint management, and scalable IT support solutions

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Free Plan
Free Version
Free Trial

Pricing

$40/month for 25 computers
Free Version
Free Trial

Reviews/Ratings

Overall 4.8 / 5
ease 4.6 / 5
features 4.4 / 5
design 4.4 / 5
support 4.4 / 5

Reviews/Ratings

Overall 4.8 / 5
ease 4.5 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Admin By Request
United States
www.adminbyrequest.com/en/endpoint-privilege-management

Company Information

Splashtop
Founded: 2006
United States
www.splashtop.com/products/remote-support

Alternatives

Alternatives

Idira

Idira

Idira by Palo Alto Networks
Kaseya VSA

Kaseya VSA

Kaseya

Categories

Categories

Endpoint Protection Features

Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting

Remote Support Features

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

IT Management Features

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Privileged Access Management Features

Application Access Control
Behavioral Analytics
Credential Management
Endpoint Management
For MSPs
Granular Access Controls
Least Privilege
Multifactor Authentication
Password Management
Policy Management
Remote Access Management
Threat Intelligence
User Activity Monitoring

Single Sign On Features

Biometric
Credential Management
Identity Federation
Multifactor Authentication
Password Management
Policy Management
Social Sign On
User Management

Endpoint Protection Features

Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting

Remote Support Features

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

MSP Features

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

RMM Features

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Integrations

Active Directory
Jira
Microsoft Teams
ServiceNow
Acronis Cyber Protect
Atera
Autotask PSA
ChatGPT
IBM MaaS360
Ivanti Neurons for MDM
Lucidum
Microsoft Entra ID
Microsoft Power BI
NinjaOne
OPSWAT MetaDefender
OctoXLabs
Slack
Spiceworks Network Monitor
Splunk Cloud Platform

Integrations

Active Directory
Jira
Microsoft Teams
ServiceNow
Acronis Cyber Protect
Atera
Autotask PSA
ChatGPT
IBM MaaS360
Ivanti Neurons for MDM
Lucidum
Microsoft Entra ID
Microsoft Power BI
NinjaOne
OPSWAT MetaDefender
OctoXLabs
Slack
Spiceworks Network Monitor
Splunk Cloud Platform
Claim Splashtop Remote Support and update features and information
Claim Splashtop Remote Support and update features and information