Admin By Request Endpoint Privilege Management vs. SecureDesk Comparison


Admin By Request Endpoint Privilege Management Admin By Request	SecureDesk Rubix Technology	+	+
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About Admin By Request EPM gives organizations control over who and what can elevate on their endpoints, without standing up servers, databases, or a dedicated admin team to run it. The model is least privilege: a user or an application receives the specific access its task requires and nothing more. This closes off a common attack route, since permanent local admin rights are what an attacker inherits when malware executes or a credential is stolen. Removing admin rights does not push users back into support queues. When someone needs a longer stretch of elevated work, they run an Admin Session that expires on its own. When they need only one program elevated, Run As Admin handles that alone and leaves the rest of the system unprivileged. Requests can be approved through the portal, the mobile app, or the API. Files receive an OPSWAT MetaDefender reputation check before elevation, and software that has already been vetted can clear automatically through pre-approval or the AI and Machine Learning approval engine. A single agent supports Windows, macOS, and Linux and behaves the same whether the endpoint is online or offline. Auditing and inventory are included as standard.		About SecureDesk is a self-hosted remote support and device management platform for Windows environments, built so the operator's own infrastructure, not a third-party cloud sits in the middle of every session. It supports two connection modes: attended sessions for real-time, on-demand remote assistance where the end user is present to approve the connection, and unattended access for managing devices that aren't actively staffed, such as servers or kiosks. For deeper troubleshooting, technicians can drop into a SYSTEM-level shell to run administrative commands directly on the endpoint. The core of its design is the encryption model: both the technician's console and the remote endpoint generate their own AES-256-GCM keys, and endpoints connect outbound-only. The self-hosted relay that brokers each session only ever forwards ciphertext it holds no key for, so even the relay operator can't see or decrypt session content.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Growing businesses and enterprise organisations that need stronger endpoint access control, compliance, and privileged access management without operational overhead.		Audience IT support teams, help desks, and managed service providers (MSPs) responsible for Windows environments — anyone doing remote troubleshooting or device management who wants to avoid routing session data through a third-party cloud. It's a strong fit for organizations in privacy- and compliance-sensitive industries (healthcare, finance, legal, government) where visibility into remote-support traffic is a real security concern, since the relay itself can't decrypt session content. It also suits solo technicians and small IT shops via the free tier (one technician, three devices), as well as larger teams needing unattended access to unstaffed devices like servers and kiosks.
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos No images available
Pricing Free Plan Start with our lifetime Free Plan for up to 25 endpoints - all core features, no expiry, no credit card required. Free Version Free Trial		Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 4.7 / 5 ease 4.6 / 5 features 4.5 / 5 design 4.4 / 5 support 4.5 / 5 Read all reviews		Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros from Real Users Pros Easy to Setup Good Functionality Great Customer Support Lots of OS compatibilities Console interface is easy to use and works as intended. Admin By Request is generally very easy to navigate, making day-to-day administration straightforward. The mobile app is excellent, and it's simple to configure application filters and tie approval workflows to applications like Microsoft Teams, which makes approving requests while away from your desk quick and convenient. Breadth of functionality - this app was clearly made by folks who have encountered the struggles with admin access in a real world enterprise setting, and it shows. The ease of setup and configuration are common-sense. It's incredibly configurable! Admin By Request allowed us to finally solve the problem of local admin access on our campus without the need to expand our team to support the influx of requests. I appreciate the customer service and the product. The application is very easy to use and has done the job well. Avoids unnecessary support tickets for standard UAC elevation. Automate normal tasks, and allow full admin sessions when necessary. No more heartburn over the unknown number of domain machines with local admin rights. Easy to audit Small learning curve for users Works reliably across Windows and macOS The ability to pre-approve a Vendor is very helpful It gives us a view into who is elevating and when. The sub-settings allow us to set a different set of rules based on the user role. Users being able to request administrative elevation remotely when a game patch or new content pack needs installed has helped us immensely with weekend matches when on-site staff support is unavailable. Whitelisting anti cheat software and other crucial game services that are required to run has been a huge help. The inventory management aspects of ABR have been great, and I'm just starting to scratch the surface with their Remote Access tools. Great product, great support. Easy install (via Intune). Just works; have never had an issue with it. It is the perfect solution to stop allowing your users to be a Local Admin all day, every day. They only get Admin when the NEED it. It's good balance of security and being able to do your job.
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information Admin By Request United States www.adminbyrequest.com/en/endpoint-privilege-management		Company Information Rubix Technology Founded: 2012 United States www.rubixtechnology.com
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Categories Endpoint Privilege Management Endpoint Protection Information Security Management System (ISMS) IT Management Malware Analysis Multi-Factor Authentication (MFA) Privileged Access Management Remote Support Secure Remote Access Single Sign On		Categories Remote Support
Remote Support Features Diagnostic Tools File Transfer Live Chat Real-time Chat Remote Control Screen Sharing Session Recording Session Transfer Surveys & Feedback Show More Features Endpoint Protection Features Activity Log Antivirus Application Security Behavioral Analytics Device Management Encryption Signature Matching Web Threat Management Whitelisting / Blacklisting IT Management Features Capacity Monitoring Compliance Management Event Logs Hardware Inventory IT Budgeting License Management Patch Management Remote Access Scheduling Software Inventory User Activity Monitoring Privileged Access Management Features Application Access Control Behavioral Analytics Credential Management Endpoint Management For MSPs Granular Access Controls Least Privilege Multifactor Authentication Password Management Policy Management Remote Access Management Threat Intelligence User Activity Monitoring Single Sign On Features Biometric Credential Management Identity Federation Multifactor Authentication Password Management Policy Management Social Sign On User Management
Integrations Active Directory ChatGPT Jira Lucidum MetaDefender Vault Microsoft Entra ID Microsoft Power BI Microsoft Sentinel Microsoft Teams OPSWAT MetaDefender OctoXLabs Okta ServiceNow Slack Splunk Cloud Platform ThreatAware VirusTotal Show More Integrations View All 17 Integrations		Integrations Active Directory ChatGPT Jira Lucidum MetaDefender Vault Microsoft Entra ID Microsoft Power BI Microsoft Sentinel Microsoft Teams OPSWAT MetaDefender OctoXLabs Okta ServiceNow Slack Splunk Cloud Platform ThreatAware VirusTotal Show More Integrations
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