SmartDial

SmartDial

Enghouse Interactive
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About

Adherent is an agentic AI product compliance platform designed to help companies keep products compliant across global markets. Formerly Compliance & Risks, the platform helps teams monitor regulatory change, assess applicability, identify requirements, prioritize business risk, and manage compliance workflows. Adherent uses AI agents to reduce manual effort by monitoring regulations, mapping requirements to products, extracting obligations, and surfacing the risks that need attention first. The platform combines enterprise-grade AI with human-verified regulatory intelligence built from nearly 25 years of compliance expertise. Ari, Adherent’s AI product compliance assistant, acts as a digital teammate that executes compliance workflows while experts focus on strategic decisions. Adherent helps regulated enterprises turn product compliance from a roadblock into a growth enabler with explainable, auditable, and trusted compliance intelligence.

About

Enghouse Interactive SmartDial is the industry leading outbound dialer, providing clients and agents with an unparalleled experience, delivering higher agent productivity and simplifying compliance with regulations as compared to other outbound dialer solutions. Six Reasons to Use SmartDial from Enghouse Interactive. Engineered to work natively with Enghouse Interactive Contact Center solutions. Seamlessly integrates with other Contact Center platforms as well. Intelligently blends Outbound call flows with Inbound flows to optimize Agent productivity. Easily satisfies national, regional and local regulations (i.e. TCPA, FDCPA, DNC). Benefit from unparalleled operational flexibility; across multiple campaigns or timezones. Available via Cloud, On-Premise, or Hybrid deployment. Ensures adherence to all regulatory requirements (local, state and federal), across multiple deployment points, time zones and campaigns.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Adherent is best suited for product compliance teams, regulatory affairs leaders, sustainability teams, legal teams, risk managers, manufacturers, retailers, and global enterprises that need AI-powered regulatory monitoring, product assessments, obligation extraction, risk prioritization, and human-verified compliance intelligence

Audience

Companies of all sizes interested in a powerful outbound dialer

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Adherent
Founded: 2000
Ireland
www.adherent.com

Company Information

Enghouse Interactive
Founded: 1984
United States
enghouseinteractive.com/SmartDial

Alternatives

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BatchDialer

BatchService
Safexpert

Safexpert

IBF Solutions
Dialfire

Dialfire

cloud IT Services
PIMS Dialer

PIMS Dialer

Pimsware

Categories

Categories

Compliance Features

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
Incident Management
ISO Compliance
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

Risk Management Features

Alerts/Notifications
Auditing
Business Process Control
Compliance Management
Corrective Actions (CAPA)
Dashboard
Exceptions Management
Internal Controls Management
IT Risk Management
Legal Risk Management
Mobile Access
Operational Risk Management
Predictive Analytics
Reputation Risk Management
Response Management
Risk Assessment

Debt Collection Features

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Predictive Dialer Features

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Integrations

No info available.

Integrations

No info available.
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