Addigy vs. Fleetsmith Comparison


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About Addigy is the the only Apple Device Management platform that lets IT admins manage Apple devices in real-time, including macOS, iOS, iPadOS and tvOS devices. Our cloud-based multi-tenant platform combines MDM with live agent capabilities to manage and secure your Apple ecosystem — whether you’re managing 100 devices or 10,000. Addigy Guarantees Your Apple Success! How? Let us show you: • Real-time monitoring and management of all your Apple devices. • Secure user onboarding, fully automated. Deploy a new Mac in less than 5 minutes. • Custom compliance support to enforce policies for both groups and individual devices. • Easy software updates. Report, configure, and deploy all OS and third-party software updates. • Instant remote access to macOS devices for fast troubleshooting and issue resolution. Everything your team needs for optimal Apple management—and nothing you don’t.	About Put your devices on auto-pilot. Fleetsmith automates device setup, intelligence, patching, and security, for your company’s Macs, iPhones, iPads, and Apple TVs. Automatically set up devices for new hires? Check. Automatically detect and prevent problems across your fleet? Yup. Automatically install and update apps automatically? You bet. Security is deeply considered in every aspect of our product, and in every decision we make. Stemming from our company value “Secure by Design,” we made sure that our product was secure from day one, and that our internal policies were secure from the get-go. Experience one click sign-up, automatic Single Sign-On (SSO), and 1-click import of your employee directory. All with zero configuration.
Platforms Supported Windows Not Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported
Audience MSPs and corporate IT teams looking for a SaaS solution to manage and secure Apple devices.	Audience Any organization that uses Apple devices, iPhones, Macs, and Apple TVs, that need to be secure, compliant, and visible
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $5 to $6 per device Contact us for a custom quote. Free Version Not Supported Free Trial Supported	Pricing $8.25 per user per month Intelligence product is free of charge and the Managed product is free of charge for up to 10 devices Free Version Supported Free Trial Supported
Reviews/Ratings Overall 4.5 / 5 ease 4.4 / 5 features 4.5 / 5 design 4.6 / 5 support 4.5 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros I find there are many benefits to Addigy. The introductory learning curve wasn't too large to cope with. The support desk is always responsive and helpful. The team are also accessible via Slack and host various online sessions concerning new features or Mac OS changes. What I like best about Addigy is that it easily syncs with Apple School Manager and pulls any devices we purchase into the main (Parent Policy). This allows me to set up and track each device as soon as they are connected to the wifi. We manage over 900 devices, so it also is great that I can organize devices into separate policies to keep track of them and push software and updates to specific ones. We also have loaner devices, and the Lost Mode feature allows me to lock the screen, display a message and make it ding so that the person knows to bring it back at the end of the day. I have found that their support is responsive and generally is able to solve or help me work through solving the problem I have. We’ve used Addigy for 5 years. We were using JAMF before. We like that Addigy allows us to manage multiple clients from one login. Addigy has matured enough that there are resources for almost any mainstream app or workflow. This means if you want to do something, odds are there are resources already posted. If there aren’t, support has been very helpful. We also did ACE certification which helps keep up credentials for the Apple Consultant’s network. We’ve taken the course twice - certifications expire after 2 years - and have enjoyed the progress Addigy has made in their product each time. Addigy has a few updates planned that will allow us to more easily manage our client's Macs. Addigy is Awesome!! The Addigy software and their support team have been a great partner for us. As a MSP we embrace our all Mac customers and using Addigy allows us to support them with security policies, alerting and automatic software and App installs. Ease of enrolling Apple devices and deploying profiles/policies. Good dashboard interface and layout. Decent support. Ease of deploying applications to iPad and setting locked down single app kiosk modes. Remote control/screen sharing tool for Macs being developed. Cons The largest problem we had was getting to grips with how to structure the policies and how we use Addigy. Sometimes in be very daunting because there are so many features and possibilities. All of the devices we manage in Addigy are iPads. It seems like some functions are only available for MacBooks which is disappointing but could be more of an Apple problem instead of Addigy. Some of the help articles are great, but many are written in a manner that you have to have more than a basic knowledge of Apple devices to use. At times, I have used multiple help articles and still reached out to support to figure out what I was trying to do. While support is great, the follow-up I’ve gotten from the trainers has been inconsistent. I've emailed on questions we went' over during the course and received no response. When you enable file vault and use Addigy users then the user needs to login twice after restart or shutdown. Not all features fully fleshed out . AD integration great idea but have seen passwords stop working when linking AD account with local Macbook account. Requires redundant login screens with this feature deployed. Some glitches and delays when adding applications to iPads via RMM profiles/policies
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Addigy Founded: 2014 United States addigy.com	Company Information Apple Founded: 1976 United States www.fleetsmith.com
Alternatives Iru Iru (formerly Kandji)	Alternatives Jamf Pro Jamf
Jamf Pro Jamf	LogMeIn Miradore GoTo
Mosyle	Apple Business Essentials Apple
N-able N‑central N-able	N-able N‑central N-able
Hexnode UEM Mitsogo Inc View All	baramundi Management Suite baramundi Software USA View All
Categories Endpoint Management Supported IT Asset Management Supported IT Management Supported Mobile Device Management (MDM) Supported MSP Supported RMM Supported	Categories Endpoint Management Supported IT Asset Management Supported Mobile Device Management (MDM) Supported Patch Management Supported
IT Asset Management Features Asset Tracking Supported Audit Management Supported Compliance Management Supported Configuration Management Supported Contract/License Management Supported Cost Tracking Not Supported Depreciation Management Not Supported Inventory Management Supported IT Service Management Supported Maintenance Management Supported Procurement Management Supported Requisition Management Not Supported Supplier Management Not Supported Mobile Device Management (MDM) Features Automatic Device Recognition Supported Data Management Not Supported Deployment Management Supported Inventory Management Supported Maintenance Utilities Supported Procurement Management Supported Remote Update / Installation Supported Software Management Supported Synchronization Management Not Supported Wireless Network Support Supported Show More Features IT Management Features Capacity Monitoring Not Supported Compliance Management Supported Event Logs Supported Hardware Inventory Supported IT Budgeting Not Supported License Management Supported Patch Management Supported Remote Access Supported Scheduling Not Supported Software Inventory Supported User Activity Monitoring Supported MSP Features Backup Management Not Supported Billing & Invoicing Not Supported CRM Not Supported Dashboard Supported Help Desk Supported Issue Management Supported Live Chat Supported Patch Management Supported Privileged Access Management (PAM) Not Supported Project Management Not Supported Remote Access Supported Remote Systems Monitoring Supported Scheduling Supported	Mobile Device Management (MDM) Features Automatic Device Recognition Supported Data Management Supported Deployment Management Supported Inventory Management Supported Maintenance Utilities Supported Procurement Management Not Supported Remote Update / Installation Supported Software Management Supported Synchronization Management Not Supported Wireless Network Support Supported
Integrations Acronis Cyber Protect Cloud Supported BrightGauge Supported ConnectWise PSA Supported Freshdesk Supported Google Supported Google Workspace Not Supported Hudu Supported Liongard Supported Malwarebytes Supported Microsoft 365 Not Supported Microsoft Entra ID Supported MyGlue Supported OctoXLabs Supported Secureframe Not Supported Setyl Supported Splashtop Remote Support Supported ThreatAware Supported Zapier Supported Zendesk Supported Zest MSP Supported Show More Integrations View All 28 Integrations	Integrations Acronis Cyber Protect Cloud Not Supported BrightGauge Not Supported ConnectWise PSA Not Supported Freshdesk Not Supported Google Not Supported Google Workspace Supported Hudu Not Supported Liongard Not Supported Malwarebytes Not Supported Microsoft 365 Supported Microsoft Entra ID Not Supported MyGlue Not Supported OctoXLabs Not Supported Secureframe Supported Setyl Not Supported Splashtop Remote Support Not Supported ThreatAware Not Supported Zapier Not Supported Zendesk Not Supported Zest MSP Not Supported Show More Integrations View All 3 Integrations
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