Cruz RMMDorado Software
|
||||||
Related Products
|
||||||
About
Addigy is the the only Apple Device Management platform that lets IT admins manage Apple devices in real-time, including macOS, iOS, iPadOS and tvOS devices. Our cloud-based multi-tenant platform combines MDM with live agent capabilities to manage and secure your Apple ecosystem — whether you’re managing 100 devices or 10,000.
Addigy Guarantees Your Apple Success! How? Let us show you:
• Real-time monitoring and management of all your Apple devices.
• Secure user onboarding, fully automated. Deploy a new Mac in less than 5 minutes.
• Custom compliance support to enforce policies for both groups and individual devices.
• Easy software updates. Report, configure, and deploy all OS and third-party software updates.
• Instant remote access to macOS devices for fast troubleshooting and issue resolution.
Everything your team needs for optimal Apple management—and nothing you don’t.
|
About
Single Pane-of-glass to automate your customers' IT operations. Cruz Remote Monitoring and Management (RMM) is designed for Managed IT Service Providers (MSPs) to proactively and remotely monitor and manage the IT infrastructure, networks, client endpoints, and computers, from anywhere! Whether you are an MSP looking for ways to enhance your business, or a reseller/VAR breaking into the MSP business, Dorado can help you monitor and manage your environment securely and remotely from a single console. All of this is included in an affordable, easy-to-use, and scalable solution. Dorado Software is a leading provider of resource management, performance monitoring, and service orchestration software to automate cloud operations across converged infrastructure fabrics. Dorado helps operators and IT professionals monitor, configure, and manage converged infrastructures (physical and virtual storage, servers, networking devices), virtualized network functions, and cloud services.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
MSPs and corporate IT teams looking for a SaaS solution to manage and secure Apple devices.
|
Audience
Managed IT service providers searching for a remote management solution to automate and monitor their customers' IT operations
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
|||||
API
Offers API
Supported
|
API
Offers API
Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$5 to $6 per device
Contact us for a custom quote.
Free Version
Not Supported
Free Trial
Supported
|
Pricing
$1350
Cruz is licensed as a subscription. Perpetual licenses are also available.
Free Version
Not Supported
Free Trial
Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Pros & Cons from Real UsersPros
Cons
|
||||||
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
|
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
|
|||||
Company InformationAddigy
Founded: 2014
United States
addigy.com
|
Company InformationDorado Software
Founded: 1999
United States
resources.doradosoftware.com/cruz-rmm
|
|||||
Alternatives |
Alternatives |
|||||
|
|
|
|||||
|
|
||||||
|
|
|
|||||
|
|
||||||
Categories |
Categories |
|||||
IT Asset Management Features
Asset Tracking
Supported
Audit Management
Supported
Compliance Management
Supported
Configuration Management
Supported
Contract/License Management
Supported
Cost Tracking
Not Supported
Depreciation Management
Not Supported
Inventory Management
Supported
IT Service Management
Supported
Maintenance Management
Supported
Procurement Management
Supported
Requisition Management
Not Supported
Supplier Management
Not Supported
IT Management Features
Capacity Monitoring
Not Supported
Compliance Management
Supported
Event Logs
Supported
Hardware Inventory
Supported
IT Budgeting
Not Supported
License Management
Supported
Patch Management
Supported
Remote Access
Supported
Scheduling
Not Supported
Software Inventory
Supported
User Activity Monitoring
Supported
MSP Features
Backup Management
Not Supported
Billing & Invoicing
Not Supported
CRM
Not Supported
Dashboard
Supported
Help Desk
Supported
Issue Management
Supported
Live Chat
Supported
Patch Management
Supported
Privileged Access Management (PAM)
Not Supported
Project Management
Not Supported
Remote Access
Supported
Remote Systems Monitoring
Supported
Scheduling
Supported
Mobile Device Management (MDM) Features
Automatic Device Recognition
Supported
Data Management
Not Supported
Deployment Management
Supported
Inventory Management
Supported
Maintenance Utilities
Supported
Procurement Management
Supported
Remote Update / Installation
Supported
Software Management
Supported
Synchronization Management
Not Supported
Wireless Network Support
Supported
|
IT Asset Management Features
Asset Tracking
Supported
Audit Management
Supported
Compliance Management
Supported
Configuration Management
Supported
Contract/License Management
Not Supported
Cost Tracking
Not Supported
Depreciation Management
Not Supported
Inventory Management
Supported
IT Service Management
Supported
Maintenance Management
Supported
Procurement Management
Not Supported
Requisition Management
Not Supported
Supplier Management
Not Supported
IT Management Features
Capacity Monitoring
Supported
Compliance Management
Supported
Event Logs
Supported
Hardware Inventory
Supported
IT Budgeting
Not Supported
License Management
Supported
Patch Management
Supported
Remote Access
Supported
Scheduling
Supported
Software Inventory
Supported
User Activity Monitoring
Supported
RMM Features
Deployment Management
Supported
For MSPs
Supported
IT Asset Management
Supported
Mobile Access
Not Supported
Network Monitoring
Supported
Patch Management
Supported
Real-time Alerts
Supported
Remediation Management
Supported
CMDB Features
Change Management
Supported
Configuration Management
Supported
Data Visualization
Supported
Device Auto Discovery
Supported
Impact Management
Not Supported
IT Asset Management
Supported
License Management
Supported
Performance Management
Supported
Relationship Mapping
Supported
Configuration Management Features
Access Control / Permissions
Supported
Application Deployment
Supported
Automated Provisioning
Supported
Infrastructure Automation
Supported
Node Management
Supported
Orchestration
Supported
Reporting Analytics / Visualization
Supported
Task Management
Supported
Data Center Management Features
Audit Trail
Supported
Behavior-Based Acceleration
Not Supported
Cross Reference System
Supported
Device Auto Discovery
Supported
Diagnostic Testing
Supported
Import / Export Data
Supported
JCL Management
Supported
Multi-Platform
Supported
Multi-User
Supported
Power Management
Not Supported
Sarbanes-Oxley Compliance
Supported
IT Infrastructure Monitoring Features
Alerts / Notifications
Supported
Application Monitoring
Supported
Bandwidth Monitoring
Supported
Capacity Planning
Supported
Configuration Change Management
Supported
Data Movement Monitoring
Not Supported
Health Monitoring
Supported
Multi-Platform Support
Supported
Performance Monitoring
Supported
Point-in-Time Visibility
Supported
Reporting / Analytics
Supported
Virtual Machine Monitoring
Supported
Network Mapping Features
Color Codes / Icons
Supported
Compliance Management
Supported
Device Auto Discovery
Supported
Hierarchical Mapping
Supported
Location-Based Mapping
Not Supported
Map Exporting
Supported
On-Demand Mapping
Supported
Reporting/Analytics
Supported
Self-Updating Maps
Supported
Web Traffic Reporting
Not Supported
Network Monitoring Features
Bandwidth Monitoring
Supported
Baseline Manager
Supported
Diagnostic Tools
Supported
Internet Usage Monitoring
Not Supported
IP Address Monitoring
Supported
Real Time Analytics
Supported
Resource Management
Supported
Server Monitoring
Supported
SLA Monitoring
Supported
Uptime Monitoring
Supported
Web Traffic Reporting
Not Supported
Network Troubleshooting Features
Alerts / Escalation
Supported
Bandwidth Troubleshooting
Supported
Change Management
Supported
Configuration Management
Supported
Connectivity Management
Supported
Data Visualization
Supported
Historical Audit
Supported
Mobile Network Troubleshooting
Supported
Network Analysis
Supported
Network Monitoring
Supported
|
|||||
Integrations
Augmentt
Supported
BrightGauge
Supported
ConnectWise PSA
Supported
Console
Supported
Cruz Wireless Controller
Not Supported
CruzNow
Not Supported
Freshdesk
Supported
Hudu
Supported
IT Glue
Supported
JupiterOne
Supported
|
Integrations
Augmentt
Not Supported
BrightGauge
Not Supported
ConnectWise PSA
Not Supported
Console
Not Supported
Cruz Wireless Controller
Supported
CruzNow
Supported
Freshdesk
Not Supported
Hudu
Not Supported
IT Glue
Not Supported
JupiterOne
Not Supported
|
|||||
|
|
|