AdRem NetCrunch

AdRem NetCrunch

AdRem Software
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About

NetCrunch is commercial, self-hosted, agentless network and IT infrastructure monitoring software for Windows Server. It monitors network devices, servers, virtualization platforms, cloud services, applications, websites, logs, telemetry, and network traffic across on-premises and hybrid IT environments. Network traffic analysis supports NetFlow, sFlow, IPFIX, and other flow technologies. NetCrunch supports 680+ monitoring targets and provides 270+ ready-to-use Monitoring Packs for devices, applications, and operating systems. Licensing is based on monitored nodes and network interfaces rather than individual sensors, checks, or metrics. Real-time dashboards, policy-based monitoring, advanced alerting, and 40+ automated response actions—including remote script execution, service restart, process termination, and device reboot—support centralized monitoring and automated remediation. NetCrunch runs on Windows Server and can monitor infrastructure deployed on-premises, in the cloud, or across hybrid environments.

About

Motadata ObserveOps is a unified observability platform that brings metrics, logs, flows, traces, and topology together in one product. Built on Motadata's DFIT deep learning framework, it ingests telemetry from networks, servers, cloud workloads, containers, and applications, then correlates the signals so teams can pinpoint root cause without jumping between tools. The platform runs adaptive AI that does not need pre-training, supports OpenTelemetry-native ingestion, and integrates with Motadata ServiceOps for closed-loop incident workflows. Six deployment modes cover on-premise, private cloud, public cloud, and hybrid setups, including High Availability, Disaster Recovery, and HA-over-WAN for regulated and distributed environments. Over 500 enterprises across 30+ countries use it for full-stack observability.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

IT teams, network administrators, system administrators, and infrastructure teams managing on-premises and hybrid IT environments across commercial, government, education, and non-profit organizations.

Audience

IT teams

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$1600 for NetCrunch 50 nodes
NetCrunch licensing is based on the number of monitored nodes and network interfaces. Each node license includes one monitored interface, and additional interface licenses can be added when more network interfaces need to be monitored. Licensing is not based on individual sensors, checks, or metrics.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.6 / 5
ease 4.6 / 5
features 4.7 / 5
design 4.5 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Pros from Real Users

Pros

  • NetCrunch helps us to effectively monitor our networks. We can easily able to monitor IP addresses which helps us to reduce security risk. Diagnostic tools are well organized and easy to use.
  • It keeps track of services, and it can even scan uncommon ports and run scripts in response to alarms. Great tool for network monitoring.
  • Whether it's Windows, Linux or network environment or something else, it can monitor complete IT network. There are many monitoring multipack included with it that can be manually added to the nodes that are monitoring or are discovered automatically.
  • AdRem NetCrunch helps us to track and monitor all our devices in our organisation. It provides real time alerts about the defects found. We can monitor devices remotely, during holidays also.
  • NetCrunch provides us benefits to diagnose the problems and improve the efficiency of our IT Infrastructure. It is very proactive software that keep our devices connected to our network and monitor them safely.
  • Excellent tool, after we started using NetCrunch, our users are really happy with the support and services they are getting and the improved and prompt help they are receiving.
  • Best tool to analyse IoT data. We can easily able to detect and collect critical IoT data for our business purpose. We can easily analyse different data and get maximum benefit from it. Their customer service is awesome.
  • I have been using NetCrunch since 2 years and have been using in my IT infrastructure. I discovered it when looking for a monitoring tool online and we have been together since long time. With the most recent upgrades to gGrafCrunch visualization.
  • One of the most impressive features of NetCrunch is its ability to automatically detect all devices connected to the network, which makes setup much easier, it also performs network mapping, giving us a complete view of how all devices are connected. devices on our network. This feature allows us to identify potential configuration issues and take steps to fix them before they become a bigger problem, it also alerts us to any issues that may be occurring on devices on our network. With this tool, we can receive instant notifications in case something is not working properly.
  • This tool offers seamless implementation and management and boasts a robust network monitoring capability. It features a vast array of monitoring packs that can be automatically detected or manually added to the nodes you monitor. This gives it a competitive edge, although there are rumors that the licensing may change in the future. While we encountered some minor monitoring issues, the support team was highly responsive, providing professional and skilled assistance within the same day.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

AdRem Software
Founded: 1998
United States
www.adremsoft.com

Company Information

Motadata
Founded: 2010
India
www.motadata.com

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Categories

Categories

Cloud Monitoring Supported
Help Desk Supported
ITSM Supported
Log Analysis Supported
Log Management Supported
Network Management Supported
Network Monitoring Supported
Patch Management Supported
Server Management Supported
Service Desk Supported
SNMP Monitoring Supported

Network Monitoring Features

Bandwidth Monitoring Supported
Baseline Manager Supported
Diagnostic Tools Supported
Internet Usage Monitoring Supported
IP Address Monitoring Supported
Real Time Analytics Supported
Resource Management Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Not Supported

Application Performance Monitoring (APM) Features

Baseline Manager Supported
Diagnostic Tools Supported
Full Transaction Diagnostics Not Supported
Performance Control Not Supported
Resource Management Supported
Root-Cause Diagnosis Supported
Server Performance Supported
Trace Individual Transactions Not Supported

Configuration Management Features

Access Control / Permissions Not Supported
Application Deployment Not Supported
Automated Provisioning Not Supported
Infrastructure Automation Supported
Node Management Supported
Orchestration Not Supported
Reporting Analytics / Visualization Supported
Task Management Not Supported

Data Center Management Features

Audit Trail Not Supported
Behavior-Based Acceleration Not Supported
Cross Reference System Not Supported
Device Auto Discovery Supported
Diagnostic Testing Supported
Import / Export Data Supported
JCL Management Not Supported
Multi-Platform Supported
Multi-User Not Supported
Power Management Not Supported
Sarbanes-Oxley Compliance Not Supported

Database Monitoring Features

Anomaly Detection Not Supported
Autodiscovery Not Supported
Capacity Planning Not Supported
Dashboard Supported
Dependency Tracking Not Supported
Historical Trend Analysis Supported
Multitenancy Not Supported
Notifications / Alerts Supported
Performance Monitoring Supported
Permissions / Access Controls Not Supported
Predictive Analytics Not Supported
Prioritization Not Supported
Query Analysis Not Supported
Resource Optimization Supported
Troubleshooting Supported

IT Alerting Features

Alert Noise Reduction Supported
Alert Routing Supported
Dynamic Notifications Supported
Enriched Incident Context Supported
Escalation Policies Supported
Incident History Audit Supported
Multi-User Alerting Supported
Multiple Alert Types Supported
On-Call Management Not Supported
Rich HTML Email Notifications Supported

IT Infrastructure Monitoring Features

Alerts / Notifications Supported
Application Monitoring Supported
Bandwidth Monitoring Supported
Capacity Planning Supported
Configuration Change Management Supported
Data Movement Monitoring Supported
Health Monitoring Supported
Multi-Platform Support Supported
Performance Monitoring Supported
Point-in-Time Visibility Supported
Reporting / Analytics Supported
Virtual Machine Monitoring Supported

Network Mapping Features

Color Codes / Icons Supported
Compliance Management Not Supported
Device Auto Discovery Supported
Hierarchical Mapping Supported
Location-Based Mapping Supported
Map Exporting Supported
On-Demand Mapping Supported
Reporting/Analytics Supported
Self-Updating Maps Supported
Web Traffic Reporting Not Supported

Network Troubleshooting Features

Alerts / Escalation Supported
Bandwidth Troubleshooting Supported
Change Management Supported
Configuration Management Supported
Connectivity Management Supported
Data Visualization Supported
Historical Audit Supported
Mobile Network Troubleshooting Not Supported
Network Analysis Supported
Network Monitoring Supported

System Monitoring Features

Alerts / Notifications Supported
Antivirus Management Not Supported
Data Backup / Recovery Not Supported
Device Monitoring Supported
Inventory Management Supported
Patch Management Not Supported
Policy-based Automation Supported
Remote Monitoring Supported
Reporting / Analytics Supported
Risk Analysis Not Supported
Server Monitoring Supported
Service Configuration Management Supported

VoIP Monitoring Features

Alerts / Notifications Supported
Call Detail Record (CDR) Analysis Not Supported
Call Quality Monitoring Not Supported
IP SLA Monitoring Supported
Jitter Testing Supported
Latency Monitoring Supported
MOS Monitoring Not Supported
Packet Loss Monitoring Supported
QoS Monitoring Supported
Reporting / Analytics Supported
Troubleshooting Supported

Website Monitoring Features

Availability Testing Supported
Event Logs Supported
Event-Based Notifications Supported
FTP Monitoring Supported
Mail Server Monitoring Supported
Maintenance Scheduling Not Supported
Performance Metrics Supported
Real Time Monitoring Supported
Transaction Monitoring Not Supported
Uptime Reporting Supported

Network Monitoring Features

Bandwidth Monitoring Supported
Baseline Manager Supported
Diagnostic Tools Supported
Internet Usage Monitoring Supported
IP Address Monitoring Supported
Real Time Analytics Supported
Resource Management Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Not Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Supported
Incident Management Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Supported
Known Issue Management Supported
Live Chat Not Supported
Multi-Channel Communication Supported
Multiple Brands / Products Supported
Network Monitoring Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

IT Asset Management Features

Asset Tracking Supported
Audit Management Supported
Compliance Management Supported
Configuration Management Supported
Contract/License Management Supported
Cost Tracking Supported
Depreciation Management Supported
Inventory Management Supported
IT Service Management Supported
Maintenance Management Supported
Procurement Management Supported
Requisition Management Supported
Supplier Management Supported

ITSM Features

Asset Tracking Supported
Availability Management Supported
Change Management Supported
Configuration Management Supported
Contract/License Management Supported
Dashboard Supported
Incident Management Supported
Problem Management Supported
Project Management Supported
Release & Deployment Management Supported
Self Service Portal Supported

Log Management Features

Archiving Supported
Audit Trails Supported
Compliance Reporting Supported
Consolidation Supported
Data Visualization Supported
Event Logs Supported
Network Logs Supported
Remediation Supported
Syslogs Supported
Thresholds Supported
Web Logs Supported

Patch Management Features

Alerts/Notifications Supported
Automatic Approval Supported
Automatic Patch Deployment Supported
Automatic Scans Supported
Compliance Management Not Supported
Custom Patches Supported
Dashboard Not Supported
Network Wide Management Supported
Patch Prioritization Not Supported
Patch Testing Supported
Remote Access/Control Not Supported
Vulnerability Scanning Supported

Server Management Features

CPU Monitoring Supported
Credential Management Supported
Database Servers Supported
Email Monitoring Supported
Event Logs Supported
History Tracking Supported
Patch Management Supported
Scheduling Supported
User Activity Monitoring Supported
Virtual Machine Monitoring Supported

Service Desk Features

Change Management Supported
CMDB Supported
Incident Management Supported
IT Asset Management Supported
Knowledge Base Supported
Mobile Access Supported
Procurement Management Supported
Remote Control Supported
Self Service Portal Supported
SLA Management Supported

Integrations

SMSEagle Supported
Amazon Simple Notification Service (SNS) Supported
Asana Supported
Clickatell Supported
ConnectWise PSA Supported
Freshservice Supported
IFTTT Supported
Jira Supported
Jitbit Help Desk Supported
LiveAgent Supported
Microsoft Teams Supported
Mojo Helpdesk Supported
Opsgenie Supported
PagerDuty Supported
Pushover Supported
Ryver Supported
SIGNL4 Supported
Trello Supported
X (Twitter) Supported
Zendesk Supported

Integrations

SMSEagle Supported
Amazon Simple Notification Service (SNS) Not Supported
Asana Not Supported
Clickatell Not Supported
ConnectWise PSA Not Supported
Freshservice Not Supported
IFTTT Not Supported
Jira Not Supported
Jitbit Help Desk Not Supported
LiveAgent Not Supported
Microsoft Teams Not Supported
Mojo Helpdesk Not Supported
Opsgenie Not Supported
PagerDuty Not Supported
Pushover Not Supported
Ryver Not Supported
SIGNL4 Not Supported
Trello Not Supported
X (Twitter) Not Supported
Zendesk Not Supported
Claim Motadata and update features and information
Claim Motadata and update features and information