Actionstep

Actionstep

Actionstep Software
Assembly Neos

Assembly Neos

Assembly Software
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About

Actionstep’s flexible, all-in-one practice management software will take you every step of your journey as a growing mid-size law firm. Built in the cloud, with workflow automation at its heart, Actionstep transforms law firm productivity at every step. Actionstep’s flexible, easy to use software platform has unlimited scope to scale & evolve with you on your journey as a law firm. At Actionstep, we have deep respect for what lawyers do. Lawyers impact every milestone in our lives and businesses. We believe that when lawyers build truly efficient, modern practices, they do their best work for their clients. Actionstep provides a complete and configurable firm management system for law firms. Our software adapts, so you don’t have to. Workflows for legal process, client management & administration are built into our software. Automation runs throughout all our features to eliminate multiple entries, keep processes moving and reduce time spent on administration.

About

Assembly Software is changing how personal injury law firms run their practice, combining embedded intelligence, workflow automation, and 40+ years of expertise to help firms handle more cases and drive better results for their clients. Its flagship platform, Neos, has been consistently recognized as a G2 Leader in Legal Case Management, and its built-in AI, NeosAI, won the 2025 LegalTech Breakthrough Award for LegalTech Generative AI Solution of the Year. Built on the legacy of pioneering personal injury case management brands Needles and Trialworks, Assembly is trusted by thousands of firms every day.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Actionstep supports professional services, law firms, government, and corporate in-house legal teams as well as investigations and compliance groups.

Audience

Law firms, Legal Departments

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$49/month/user
Actionstep has 3 different product plans to deliver the best experience and value to law firms of all shapes and sizes.
Free Version
Free Trial

Pricing

$99 per user per month
Neos is an AI-powered, industry-leading practice and case management software with straightforward pricing and flexible options
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.2 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.4 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • The updated and more robust intake system is excellent. Neos is cloud-based and can be accessed from any computer. The "@user" tagging feature that can be used from the Notes section of cases.
  • Works well when it isn't going slow. Love that you are able to work on files and it saves automatically. Love the report section on creating different reports.
  • Task prompts to work the case. Organization. Generating docs. integration with emails and text. TEXTING and EMAILING.
  • Needles Neos Checklist is very useful to use to check the things you have already completed and you can keep a tab on it and the easy to navigate.
  • Easy to get through, find information, customer service is easy to reach when there is an issue. The system is fast to click through and find what you are needing. I just feel this system is super easy to use and user friendly.

Cons

  • Load times are often extremely slow, and attempting to run searches often causes the software to crash.
  • Sometimes it goes slow. Gets stuck from time to time.
  • Can't save a pdf to file without having it open. Too many coding problems with templates.
  • Some feature on Needles like the templates should be easier to obtain and add.
  • I don't have any bad things to state about NEOS. Been using it for over 6 months, and I have no complaints.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Actionstep Software
Founded: 2004
United States
www.actionstep.com

Company Information

Assembly Software
Founded: 1985
United States
www.assemblysoftware.com

Alternatives

Alternatives

CosmoLex

CosmoLex

ProfitSolv
Clio

Clio

Themis Solutions
PracticePanther Law Practice Software

PracticePanther Law Practice Software

PracticePanther Legal Software
WINGS

WINGS

Crocodile Solutions

Categories

Categories

Law Practice Management Features

Billing & Invoicing
Calendar Management
Client Portal
Conflict Management
Contract Management
CRM
Document Management
Email Management
Legal Case Management
Task Management
Time Tracking
Trust Accounting

Legal Case Management Features

Billing Management
Calendar Management
Case Notes
Client Management
Communication Tracking
Conflict Management
Corporations
Court Management
Discovery Management
Docket Management
Document Management
Expense Tracking
Government
Law Firms
Records Management
Task Management
Time Tracking
Trust Accounting

Trust Accounting Features

Accrual Accounting
Activity Tracking
Asset Gain & Loss Reporting
Check Writing
Compliance Management
Cross Ledger Posting
Customer Statements
Fee Calculation & Posting
Receipt Management
Tax Management

Law Practice Management Features

Billing & Invoicing
Calendar Management
Client Portal
Conflict Management
Contract Management
CRM
Document Management
Email Management
Legal Case Management
Task Management
Time Tracking
Trust Accounting

Legal Case Management Features

Billing Management
Calendar Management
Case Notes
Client Management
Communication Tracking
Conflict Management
Corporations
Court Management
Discovery Management
Docket Management
Document Management
Expense Tracking
Government
Law Firms
Records Management
Task Management
Time Tracking
Trust Accounting

Document Management Features

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Legal Document Management Features

Access Controls
Archiving & Retention
Collaboration
Contract Management
Document Assembly
Document Indexing
Document Tagging
Full Text Search
Version Control

Integrations

8am LawPay
LawToolBox
Microsoft 365
NetDocuments
QuickBooks Online
Quilia
Zapier
Alert Communications
Docusign
InfoTrack
Mailchimp
Microsoft Azure
Microsoft Outlook
Nekton.ai
RingCentral RingCX
Smith.ai
Tungsten Copitrak
Tungsten Equitrac
Voyced

Integrations

8am LawPay
LawToolBox
Microsoft 365
NetDocuments
QuickBooks Online
Quilia
Zapier
Alert Communications
Docusign
InfoTrack
Mailchimp
Microsoft Azure
Microsoft Outlook
Nekton.ai
RingCentral RingCX
Smith.ai
Tungsten Copitrak
Tungsten Equitrac
Voyced
Claim Actionstep and update features and information
Claim Actionstep and update features and information
Claim Assembly Neos and update features and information
Claim Assembly Neos and update features and information