ActionTrailAlibaba Cloud
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About
A service that monitors and records the actions of your Alibaba Cloud account, including the access to and use of Alibaba Cloud services using the Alibaba Cloud Management console, calling API operations, or SDKs. ActionTrail tracks your Alibaba Cloud account actions and records them as events to facilitate auditing. ActionTrail allows you to deliver these events to the specified log service log stores and Object Storage Service (OSS) buckets. You can also query and download the recorded events. Then, you can perform behavior analysis, security analysis, and compliance auditing and track resource changes based on the events. ActionTrail records the actions you take in the Alibaba Cloud Management console or by calling API operations and the actions triggered by Alibaba Cloud services when these services assume RAM roles. When an action is taken, ActionTrail tracks and records the action in ten minutes.
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About
Minded AI is an advanced customer support platform that deploys AI agents trained to replicate the problem-solving capabilities of human agents. These agents access customer data, consult help center articles, and execute actions to resolve issues, achieving a resolution rate exceeding 70% with 99.8% accuracy in production environments. Developed by experts with experience at Alibaba and Google, Minded AI emphasizes maximum accuracy and safety at scale, incorporating features like clarifying question prompts, avoidance of off-topic responses, and seamless transitions to human agents when necessary. The platform ensures enterprise-grade security with built-in Personally Identifiable Information (PII) masking, allowing sensitive data to remain within the client's environment, and maintains compliance with SOC 2 and GDPR standards. Minded AI's effectiveness is demonstrated through client success stories, such as achieving a 75% resolution rate within three months.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses and companies in need of a tool to monitor and record the actions of their Alibaba Cloud account
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Audience
Customer experience leaders requiring a solution to enhance support efficiency and accuracy
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAlibaba Cloud
Founded: 2009
China
www.alibabacloud.com/product/actiontrail
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Company InformationMinded
United States
www.minded.com
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Categories |
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Integrations
Alibaba Cloud
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