ActionTracker

ActionTracker

SurveySquare.com
+
+

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About

Your customers make a purchase online or in your brick-and-mortar store, participate through online chat or over the phone. Field service technicians complete onsite services and complete a questionnaire. A student completes a class. Your customer or employee completes a survey online, on paper or on Mobile Devices. Once submitted, responses automatically updates the ActionTracker™ based on their response or score, assigns a manager, and notifies key stakeholder via email. ActionTracker™ will effectively track all employee/customer communications, capture resolution activities including emails and attachments, enter notes into the Action Item, and schedule meetings through Microsoft Outlook integration. Create status codes to track the life cycle of action items. Continually update your open action items until they are marked complete, but once completed, they cannot be modified. Each activity is date/time stamped by user for a complete audit trail.

About

Revizto unifies BIM intelligence and makes it immediately accessible and actionable for the entire project team. With Revizto’s advanced Issue Tracker predefined workflows project team members can identify and manage model-based issues in the 3D space and 2D sheets, including addressing clash groups. Revizto provides unified access to a project’s data both for 2D and 3D workflows, so anyone can use it depending on project requirements.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Survey solution for companies wanting to improve customer service

Audience

AECO industry - Architects, Engineers, Contractors and Owners.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$195 per month
Free Version
Free Trial

Pricing

$600.00/year/user
Unlimited technical support unlimited storage
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

SurveySquare.com
Founded: 2004
United States
www.surveysquare.com

Company Information

Revizto
Founded: 2008
Switzerland
revizto.com

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MicroStation

MicroStation

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TeamSupport

TeamSupport

TeamSupport LLC
AutoCAD

AutoCAD

Autodesk

Categories

Categories

Issue Tracking Features

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Complaint Management Features

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

BIM Features

2D Drawing
3D Modeling
Change Management
Collaboration
Conflict Tracking
Design Modeling
Document Management
For Facility Management
Mobile Access
Scheduling

Integrations

AutoCAD
Autodesk Construction Cloud
Doxel
Microsoft Outlook
Navisworks
OpenBuildings Designer
OpenRoads Designer
Revit
SketchUp
Tekla Structures
Vectorworks Architect

Integrations

AutoCAD
Autodesk Construction Cloud
Doxel
Microsoft Outlook
Navisworks
OpenBuildings Designer
OpenRoads Designer
Revit
SketchUp
Tekla Structures
Vectorworks Architect
Claim ActionTracker and update features and information
Claim ActionTracker and update features and information
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