Action1 vs. LogMeIn Resolve Comparison


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About Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience. In 2025, Action1 was recognized by Inc. 5000 as the fastest-growing private software company in America. The company is founder-led by Alex Vovk and Mike Walters, American entrepreneurs who previously founded Netwrix, a multi-billion-dollar cybersecurity company.	About LogMeIn Resolve is a modern unified endpoint management (UEM) and IT support platform designed to empower IT and MSP teams with flexible, secure, and scalable management tools. It combines remote monitoring and management, remote access, ticketing, automation, and AI-powered insights into a single, easy-to-use console. The platform enables proactive device management with patching, antivirus, alerting, and remote execution, helping ensure uptime and optimize performance. IT teams can deliver unattended remote support across Windows, Mac, and Android devices, resolving issues even when users are offline. Asset management features provide visibility into hardware and software inventory and license compliance. LogMeIn Resolve’s AI tools enhance efficiency by generating helpdesk ticket summaries and automating routine tasks.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience IT administrators, MSPs	Audience IT departments and managed service providers seeking an all-in-one, secure, and AI-enhanced unified endpoint management and IT support platform to improve operational efficiency and service delivery
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $0 USD/per device/per month Pricing is available upon request Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 5.0 / 5 ease 4.9 / 5 features 4.7 / 5 design 4.8 / 5 support 4.6 / 5 Read all reviews	Reviews/Ratings Overall 4.8 / 5 ease 4.8 / 5 features 4.8 / 5 design 4.6 / 5 support 4.5 / 5 Read all reviews
Pros & Cons from Real Users Pros Cloud-based with no need for complex on-premises infrastructure. Smooth deployment and quick agent installation across devices. Real-time visibility into endpoints with detailed inventory and reporting. Patch management is automated and highly customizable. Remote access and script execution make troubleshooting effortless. Intuitive dashboard with an easy-to-navigate interface. Strong security compliance features (audit logs, alerting, RBAC). Excellent scalability for growing organizations. The ease of deployment, and the ability to have different endpoint groups really makes administration so much easier. Simple visibility of missing patches and vulnerabilities that need addressing Grouped into categories nicely with a "SLA" to prioritise The ability to deploy scripts remotely very easily Free plan 200 endpoints Very fast deployment (≈1 minute per device) Intuitive and centralized interface with customizable reports Strong automation: scripts, data collection, update rings Scalable and fast patch management, great WSUS replacement Clear roadmap and frequent improvements Easy to setup and get working. The critical vulnerabilities webinars are very helpful and give great insight into what needs to be patched etc. Cons Requires stable internet connectivity for optimal performance. Some advanced features may take time to configure for first-time users. Limited offline functionality compared to traditional on-prem tools. I cant fault the platform for anything. the ease of use is simply superb! The only real con was at initial signup - finding documentation to get started wasn't the most obvious. Saying that the software was simple enough to just dive in Remote access is basic (no file transfer, chat, or reliable multi-monitor support) Requires manual effort for custom software packaging/updates Occasional issues with vendor driver detection Pricing increases steeply beyond 200 endpoints due to support requirements Some limitations exist, but can often be mitigated with workarounds or external tools Great product so far, not noticed anything that can be marked as a con.	Pros & Cons from Real Users Pros Simple to install on computers, either in person or remote through Zoom shared screen once you get the hang on it. Helps us troubleshoot and fix both tech and user based issues. It is extremely easy to use. It has helped during multiple service calls. It is easy for the customer to use. They just click a link and point their phones. This product has saved us so many truck rolls. Super easy and convenient to use. Give me the vision to see equipment inside the customers home without dispatching a tech, which is exactly the purpose of using. I'm able to resolve so many more tickets in seat vs sending to outside techs. I like how easy to use and navigate the tool and the features are very superb which anyone can easily remember. The remote execution feature is great. Seems to be a lot more stable than GoTo Assist where devices stay connected. Just an overall more robust product then past Goto Assist versions. Cons haven't found a problem yet. Would love to remote upload software or updates across a number of computers, or access without permission from the user. I haven't found anything I do not like so far. It is a great product. It's unfortunate that we have to have the customer download the app to allow access to their mobile device. Most customer's don't want to do that, however, they are willing to just click on a link and allow access. I don't think there is something not to like on this tool because it's a user friendly tool. Lacks reporting features for a device inventory. The only way to capture or export a list of machine names was to select screen by screen and copy and past into spreadsheet.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Action1 Founded: 2018 United States www.action1.com	Company Information GoTo Founded: 2003 United States www.logmein.com/products/resolve
Alternatives Atera	Alternatives Atera
MSP360 RMM MSP360	SetMe Techinline
PDQ Connect PDQ	LogMeIn Rescue GoTo
NinjaOne	N-able N‑central N-able
ManageEngine Endpoint Central ManageEngine View All	SuperOps View All
Categories Autonomous Endpoint Management (AEM) Endpoint Management Discover Action1 Endpoint Management Software, the cloud-native solution designed for secure, efficient management of work-from-anywhere enterprises. With its streamlined patching, deployment, monitoring and remote access, Action1 eliminates the need for extensive training. Its modern, lightweight design avoids unnecessary bloat, offering dozens of pre-built apps, scripts, reports and alerts to simplify IT tasks. Trusted by organizations worldwide, Action1 is SOC 2 Type II and ISO 27001:2022 certified, ensuring the highest security standards. Empower your team with an easy-to-use platform that keeps your business agile and protected Endpoint Protection IT Management Patch Management Experience the ease of Action1 Enterprise Patch Management Software. We offer unified cross-OS and third-party patching with real-time assessment of missing patches and compliance status. Customize application patching through an intuitive Software Repository, all without needing a VPN—even for remote, off-site devices. With bandwidth-efficient P2P software update distribution, Action1 ensures seamless, efficient patch management across your enterprise. Keep your systems secure and up-to-date with a solution designed for modern IT environments. Remote Desktop RMM Software Asset Management (SAM) Vulnerability Assessment Vulnerability Management Safeguard your organization with Action1 Vulnerability Management and Remediation Software, combining real-time vulnerability detection with built-in remediation capabilities. Conduct a free initial vulnerability assessment for unlimited endpoints and seamlessly patch OS and application vulnerabilities without requiring a VPN. Automate compensating controls to address risks efficiently while maintaining compliance with industry standards. Backed by SOC 2 Type II, ISO 27001:2022 and GDPR certifications, Action1 ensures secure, trusted protection for your IT environment. Stay ahead of threats with an all-in-one solution designed for proactive vulnerability management.	Categories Help Desk Issue Tracking IT Management IT Service ITSM Remote Desktop Remote Support RMM Secure Remote Access Service Desk
IT Management Features Capacity Monitoring Compliance Management Event Logs Hardware Inventory IT Budgeting License Management Patch Management Remote Access Scheduling Software Inventory User Activity Monitoring RMM Features Deployment Management For MSPs IT Asset Management Mobile Access Network Monitoring Patch Management Real-time Alerts Remediation Management Remote Desktop Features Chat Cross-Platform Access File Transfer Group View Mobile Device Access Multi Monitor Support Record Remote Sessions Remote Print Remote Wake User Management Show More Features Patch Management Features Alerts/Notifications Automatic Approval Automatic Patch Deployment Automatic Scans Compliance Management Custom Patches Dashboard Network Wide Management Patch Prioritization Patch Testing Remote Access/Control Vulnerability Scanning Vulnerability Management Features Asset Discovery Asset Tagging Network Scanning Patch Management Policy Management Prioritization Risk Management Vulnerability Assessment Web Scanning	IT Management Features Capacity Monitoring Compliance Management Event Logs Hardware Inventory IT Budgeting License Management Patch Management Remote Access Scheduling Software Inventory User Activity Monitoring RMM Features Deployment Management For MSPs IT Asset Management Mobile Access Network Monitoring Patch Management Real-time Alerts Remediation Management Remote Desktop Features Chat Cross-Platform Access File Transfer Group View Mobile Device Access Multi Monitor Support Record Remote Sessions Remote Print Remote Wake User Management Show More Features Help Desk Features Alerts / Escalation Automated Routing Community Forums Customizable Branding Document Storage Email Integration Incident Management Interaction Tracking IT Asset Management Knowledge Base Known Issue Management Live Chat Multi-Channel Communication Multiple Brands / Products Network Monitoring Real-time Chat Self Service Portal Service Level Agreement (SLA) Management Ticket Management IT Service Features Contract Management Incident Management IT Asset Management Knowledge Management Release Management Self Service Portal Service Catalog Service Reporting Ticket Management ITSM Features Asset Tracking Availability Management Change Management Configuration Management Contract/License Management Dashboard Incident Management Problem Management Project Management Release & Deployment Management Self Service Portal Issue Tracking Features Assignment Management Dashboard Escalation Management Issue Auditing Issue Scheduling Knowledge Base Project Management Recurring Issues Scheduling Task Management Remote Support Features Diagnostic Tools File Transfer Live Chat Real-time Chat Remote Control Screen Sharing Session Recording Session Transfer Surveys & Feedback
Integrations Sysinfo PDF Recovery Tool Amazon Web Services (AWS) Bitdefender Antivirus Plus Josys Microsoft Azure Microsoft Teams PayPal Rapid7 Command Platform Slack ThreatAware Weavestream Zapier Zendesk Show More Integrations View All 13 Integrations	Integrations Sysinfo PDF Recovery Tool Amazon Web Services (AWS) Bitdefender Antivirus Plus Josys Microsoft Azure Microsoft Teams PayPal Rapid7 Command Platform Slack ThreatAware Weavestream Zapier Zendesk Show More Integrations
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