Access Care Planning

Access Care Planning

Access Group
Carelo

Carelo

Myfinity Ltd
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+

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About

Access Care Planning (formerly Mobizio) is a comprehensive care management mobile app including complete digital care plans and forms, eMAR, family & funder access, automated alerts and visit verification, all in one easy to use and configurable platform. Pre-loaded with an extensive library of editable care plans and forms. Secure access levels for different user groups, including managers, carers, coordinators, next of kin. Access all forms, care plans and records on both web and mobile – even offline. A complete audit of any changes made to care records. Upload documents straight into service user records. Get prompts and instructions for which medications to give during each shift or visit. Record when medication has been administered or explain why it hasn’t using a reason code and notes.

About

Carelo is care management software for UK domiciliary care providers, bringing the office, carers and families onto one platform. Office teams plan rotas and monitor visits. Carers use the app to check in and out with GPS, record care notes, medication (eMAR) and care charts, including offline, while families use their own app to follow visits and notes. Features include electronic call monitoring, the Matrix compliance suite for training, supervisions and spot checks, timesheets, holidays, incidents, body maps, messages and branded exports. Optional add-ons include Carelo AI, an assistant scoped to a company's own data, and Live Tracking, which shows carers on a live map between check-in and check-out. Plans are priced by active carers from £59/month, with unlimited service users and office logins, free migration and the first month free.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Healthcare providers searching for a care management solution contained in a mobile app

Audience

UK home care (domiciliary care) providers, particularly small and growing companies needing rota planning, call monitoring, eMAR and compliance tools.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

£59/month
£59/month for up to 15 active carers; monthly plans can be canceled at any time. Prices exclude VAT; the first month is free. Setup and migration are free, and service users and office logins are unlimited. Annual billing saves 20–40%. Optional Carelo AI starts at £39/month and is billed from activation, not included in the free month. Live Tracking starts at £19/month. Add-ons are priced by active-carer band.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 3.2 / 5
design 2.6 / 5
support 3.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • It's made my working day easier, everything I need is there, I can add edit boxes in to suit me and my compliance. Service is great - 1-1 meetings involved.
  • That would be hard., I seriously struggle to find a pro. I suppose making your own forms is a good feature. And the dashboard is ok I suppose.
  • The system does everything you need it to and can be fully customizable to your business needs, everything is reportable and visualized in a user friendly way.
  • Clear and consistent format for staff. Ability to see who inputs information and when - checking on real time recording which is a plus for CQC. Reminders to help you ensure no one or no task is forgotten. Customisable.

Cons

  • Price can be a little to high but i understand due to the interaction involved.
  • Working in the care sector for 16 years, I can honestly say it's not user friendly.. The algorithms required to do something as simple as to hide a question unless required on a case form is ridiculous. Trying to take off reports is complicated. Activities do not allow for standard questions to be put on, giving more evidence. I have had to produce what feels like hundreds of form, this weighs down staff when there vould be far easier solution to gather the evidence. There is no staff message system that other platforms have and not a good alarm system for managers when issues raised, staff have to contact through other products to raise matters and signpost managers to an issue. I have worked with other CMS providers and this is by far the worst I have experienced.
  • It can be very difficult to set up, with a huge amount of trail and error to perfect you complicated automations and requirements, however once you have got the hang of the configuration it works a treat.
  • Sometimes the settings and customisations are a bit hard to navigate. Need good wifi to ensure your devices always sync and upload your notes.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Access Group
Founded: 1991
United Kingdom
www.theaccessgroup.com/care-management/products/mobizio/

Company Information

Myfinity Ltd
Founded: 2025
United Kingdom
carelo.co.uk

Alternatives

Alternatives

CareOS

CareOS

CareOS (Byte River Ltd)
CareOS

CareOS

CareOS (Byte River Ltd)
MED e-care eMAR

MED e-care eMAR

MED e-care Healthcare Solutions
Access Care Planning

Access Care Planning

Access Group

Categories

Healthcare Supported
Home Care Supported
Home Health Care Supported

Categories

Home Care Supported

Integrations

SynergySuite Supported

Integrations

SynergySuite Not Supported
Claim Access Care Planning and update features and information
Claim Access Care Planning and update features and information
Claim Carelo and update features and information
Claim Carelo and update features and information