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About

The Accela Civic Platform is the powerful foundation for our Civic Applications, and other solutions to help governments improve citizen services and fulfill the needs of growing communities. The Accela Civic Platform includes all shared technologies and functionality within a SaaS environment to meet the varying needs of government agencies, from large states to small departments. It includes everything an agency needs to make it easier for citizens to open and run a business, apply for permits, and schedule inspections. And the platform provides agencies with the flexibility and scalability to enable innovation over time–without the need to invest in new technology. Automate simple to very complex processes involving multiple departments and numerous process components. Our workflow engine assigns tasks for users, manages SLAs, routes approvals and steps, and ensures all processes stay on track.

About

Neumo is a cloud-based government software platform that helps state and local agencies modernize public services, automate operations, improve compliance, and streamline citizen interactions across revenue management, justice systems, DMV operations, payments, and public administration. The platform provides integrated digital government solutions that support tax and licensing compliance, court and probation management, online payments, land and vital records, DMV kiosks, reporting, digital forms, ID verification, and workflow automation. Trusted by thousands of government agencies across North America, Neumo enables governments to improve operational efficiency, reduce manual processes, increase revenue collection, and deliver faster, more accessible public services through secure cloud technology and self-service digital experiences.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

State and local governments seeking for a digital government service

Audience

State governments, county agencies, municipal governments, courts, DMV departments, public administration offices, tax and licensing agencies, justice systems, and public sector organizations seeking cloud-based government automation, compliance management, digital transformation, and citizen service modernization solutions

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 2.0 / 5
ease 1.0 / 5
features 2.0 / 5
design 2.0 / 5

Pros & Cons from Real Users

Pros

  • Reasonably clean page layout. The simple order form type entry of information seemed in line with standard average pages.

Cons

  • Webpage formatted some of the entries while jumping and changing the text as it was being entered. Then although the values entered were accurate, it rejected the placement of the dashes which it had put in, but the rejection was only After forcing the user to solve Captcha puzzles with blurry images. Then when the rejected textbox was clicked, the page corrected it's error but demanded more and more Captchas for submission. Unable to complete the process.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Accela
Founded: 1981
United States
www.accela.com

Company Information

Neumo
Founded: 2025
United States
neumo.com

Alternatives

ClearForms

ClearForms

ClearGov

Alternatives

ClearForms

ClearForms

ClearGov
Citywide Assets

Citywide Assets

PSD Citywide
Viva Civic

Viva Civic

Viva Civic Software
Cloudpermit

Cloudpermit

Cloudpermit Inc
FOIAXpress

FOIAXpress

OPEXUS

Categories

Citizen Engagement Supported
Code Enforcement Supported
Government Supported
Land Management Supported
Municipal Supported
Permit Supported
Public Works Supported

Categories

Digital Signature Supported
Forms Automation Supported
Government Supported
Municipal Supported

Public Works Features

Billing & Invoicing Not Supported
Compliance Management Not Supported
Contract Management Not Supported
Customer Database Not Supported
Document Management Not Supported
Equipment Maintenance Not Supported
Fixed Asset Management Not Supported
Job Costing Not Supported
Project Management Supported
Service Request Management Supported
Work Order Management Supported

Government Features

Budgeting & Forecasting Supported
Code Enforcement Not Supported
Compliance Management Not Supported
Fixed Asset Management Not Supported
Inventory Management Supported
License Issuance Not Supported
Permit Issuance Supported
Purchasing & Receiving Supported
Self Service Portal Supported
Taxation & Assessment Supported
Utility Billing Supported
Work Order Management Supported

Forms Automation Features

Approval Process Control Supported
Archiving & Retention Supported
Collaboration Supported
Document Indexing Supported
Drag & Drop Supported
Full Text Search Supported
Remote Document Access Supported
Rules-Based Workflow Supported
Text Editing Supported
Version Control Supported

Integrations

Asana Not Supported
BambooHR Not Supported
Basecamp Not Supported
Blitzz Supported
Box Not Supported
Connectif Supported
Facebook Not Supported
Freshdesk Not Supported
HubSpot Marketing Hub Not Supported
Mailchimp Not Supported
PayPal Not Supported
Pipedrive Not Supported
Salesforce Not Supported
SendGrid Not Supported
SugarSync Not Supported
Trello Not Supported
WordPress Not Supported
X (Twitter) Not Supported
Zendesk Sell Not Supported

Integrations

Asana Supported
BambooHR Supported
Basecamp Supported
Blitzz Not Supported
Box Supported
Connectif Not Supported
Facebook Supported
Freshdesk Supported
HubSpot Marketing Hub Supported
Mailchimp Supported
PayPal Supported
Pipedrive Supported
Salesforce Supported
SendGrid Supported
SugarSync Supported
Trello Supported
WordPress Supported
X (Twitter) Supported
Zendesk Sell Supported
Claim Accela and update features and information
Claim Accela and update features and information
Claim Neumo and update features and information
Claim Neumo and update features and information