Abivo

Abivo

Abivo Inc.
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About

Abivo gives B2B finance teams an AI collections agent, Kate, who follows up on overdue invoices by phone, text and email, logs every outcome, and hands disputes to your team. Most finance teams know which invoices are late. The problem is finding the hours to chase them. Kate works your aging report every day: she calls, texts and emails customers with past-due invoices, has the full conversation, records promises to pay, and routes disputes or billing errors to a human on your team. What you get: - Outbound AI voice calls, SMS and email, in your company's name - A dashboard with every call, outcome and escalation - Summary reports after each call run, plus recurring insight reports on why customers pay late - Connections to Xero, QuickBooks, Chargebee and Flywire, or a simple CSV or aging report upload - Humans stay in charge of disputes and sensitive accounts

About

Businesses are either trying to incorporate better email management as part of how they deal with client requests and information, or those who have processes already around managing email are trying to ensure those processes are being followed. Effective email management enables organizations to manage claims, resolve disputes, take back control over project correspondence and reduce the risk of losing sensitive information by ensuring all email is properly filed in a central location. Ideagen Mail Manager is an email management solution for Outlook designed to help project and client-based businesses have complete control of their email. We work with businesses where email management affects their ability to manage claims, project disputes, and the productivity of their staff. Dispute resolution is key in email management. As you can be sure you'll always be able to rely on an email in court, prove what's happened or who said what and find historical emails from years ago.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

B2B companies with net 30/60/90 terms and high invoice volume: contractors and trades, manufacturers and distributors, office equipment dealers and professional services firms.

Audience

Companies and businesses seeking an email solution to manage their operations and improve their processes

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 2.0 / 5
ease 4.0 / 5
features 2.0 / 5
design 2.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • simple to use when using pc. No support on mobile device. Look elsewhere for similar service. Not the best choice.

Cons

  • too many limitations and shady support staff. Does not support mobile devices for filing sent emails.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Abivo Inc.
Canada
abivo.ai/

Company Information

Ideagen
Founded: 1993
United Kingdom
www.mailmanager.com

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Categories

AI Agents Supported
AR Automation Supported

Categories

Email Management Supported

Accounts Receivable Features

ACH Payment Processing Not Supported
Billing & Invoicing Not Supported
Check Processing Not Supported
Collections Management Supported
Online Payment Processing Not Supported
Overpayment Processing Not Supported
Partial Payments Not Supported
Receivables Ledger Not Supported
Recurring Billing Not Supported

Email Management Features

Data Recovery Not Supported
Email Archiving Not Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Not Supported
Response Management Not Supported
Routing Not Supported
Shared Inboxes Supported
Signature Management Not Supported
Spam Blocker Not Supported
Whitelisting / Blacklisting Not Supported

Integrations

Chargebee Supported
Microsoft Dynamics 365 Business Central Supported
Microsoft Outlook Not Supported
NetSuite Supported
QuickBooks Online Supported
Sage Intacct Supported
Xero Supported

Integrations

Chargebee Not Supported
Microsoft Dynamics 365 Business Central Not Supported
Microsoft Outlook Supported
NetSuite Not Supported
QuickBooks Online Not Supported
Sage Intacct Not Supported
Xero Not Supported
Claim Abivo and update features and information
Claim Abivo and update features and information
Claim Ideagen Mail Manager and update features and information
Claim Ideagen Mail Manager and update features and information