AUGMENTOR

AUGMENTOR

DESIGNinteractive
+
+

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About

Increase compliance to standard procedures while decreasing warranty, travel and labor cost with live stream. Use ClassroomXR™ to live stream instructor-led training to remote trainees. Download self-guided training procedures directly to your mobile devices (iOS and Android). Connect instructors and experts using AR enhanced video sharing. More than 90% of technicians report they prefer using augmented reality training feature ClassroomXR™ to traditional video conferencing solutions for training. Empower your technicians with the skills they need to get the job done right with our self-guided training solution. Live stream augmented reality training directly to multiple facilities at the click of a button. Your experts broadcast live, hands on training enhanced by augmented reality to trainees who watch from a web accessible laptop or PC. Train all facilities simultaneously.

About

The leading industrial remote collaboration platform powered by Augmented Reality that allows frontline workers to connect and get real-time support from remote experts whenever needed. Typical use case scenarios are service, maintenance, commissioning, auditing, and training. Augmented Reality technology seamlessly allows remote teams to collaborate and share knowledge. VSight Remote is device agnostic and works with all mobile and desktop devices and smart glasses. Some of the key capabilities: - Annotation on live video streams - Collaboration on pdf manuals, and images - Visualization of 3D objects in a real work environment - Recording and archiving of sessions with all chat, shared documents, and user activity logs - Freeze live view and annotate on it Some of the benefits: - Eliminate unnecessary traveling and associated costs - Troubleshoot faster, reduce downtime and losses - Increase expert utilization rate - Build a knowledge base for training

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Enterprises looking for a maintenance training and repair software solution to stay connected, reduce costs and increase compliance

Audience

Maintenance, operations, after-sales service, training, and digital transformation professionals at industrial enterprises who are looking for better ways to streamline their operations across their workforce.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

Contact VSight for pricing details.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.7 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Augmented-reality markup, crisp live video, cross-platform access on phones, tablets and smart-glasses, GDPR-compliant security, and one-click recording/ PDF export have all accelerated troubleshooting and knowledge transfer for our dispersed maintenance crews, cutting travel and downtime costs almost immediately.
  • The seamless integration of VSight Remote into our workflows has been a game-changer. The real-time AR capabilities and ease of use have significantly enhanced our remote support and collaboration.
  • This product is amazing. Very simple and easy to use. Just like using a phone, anyone can use it. I already satisfied.

Cons

  • Occasionally the session-start QR code takes a few extra seconds to generate, and the admin portal could surface deeper usage analytics, but these are minor quibbles and we remain very happy overall.
  • There’s minimal to dislike. Occasionally, the quality of video streaming can depend on network conditions, but that’s expected.
  • There is no optimisation with Zoom and WhatsApp conversations.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

DESIGNinteractive
Founded: 1998
United States
goaugmentor.com

Company Information

VSight
Founded: 2019
Lithuania
www.vsight.io

Alternatives

MaestroAR

MaestroAR

Mimic Technologies

Alternatives

Blitzz

Blitzz

Blitzz Remote Support

Categories

AR Training Supported

Categories

AR Training Supported
Augmented Reality Supported
Industrial AR Supported
Remote Support Supported
Remote Work Supported

Augmented Reality Features

3D Objects Supported
3D Product Visualization Supported
Application Development Not Supported
Content Creation Not Supported
Cross-Device Publishing Supported
Drag & Drop Supported
For Mapping Not Supported
For Sales Supported
For Training / Education Supported
Object Recognition Not Supported
Simulation Not Supported
Usage Tracking / Analytics Supported
Virtual Reality Not Supported

Remote Support Features

Diagnostic Tools Supported
File Transfer Supported
Live Chat Supported
Real-time Chat Supported
Remote Control Supported
Screen Sharing Supported
Session Recording Supported
Session Transfer Supported
Surveys & Feedback Supported

Remote Work Features

Collaboration Supported
Credential Management Supported
Electronic Signature Not Supported
Employee Monitoring Supported
Live Chat Supported
Meeting Management Supported
Project Management Supported
Remote Access Supported
Remote Support Supported
Screen Sharing Supported
Softphone Supported
Task Management Supported
Time Zone Tracking Supported
Video Chat Supported
Web Conferencing Supported

Integrations

HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Microsoft Azure Not Supported
Salesforce Not Supported

Integrations

HubSpot CRM Supported
HubSpot Customer Platform Supported
Microsoft Azure Supported
Salesforce Supported
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Claim AUGMENTOR and update features and information
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