Related Products
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About
APIWORX is a fully managed iPaaS and multi-enterprise integration platform built for eCommerce businesses, distributors, and B2B operators who need reliable, scalable data flow between their critical systems — without building or maintaining the integration themselves.
At the core of the platform is APIXX, APIWORX's proprietary unified data model. Rather than passing raw data between systems, APIWORX normalizes every transaction — orders, inventory, shipments, invoices, payments, returns, customers, vendors, and more — into a governed, cross-system data layer with 15 entity types and 200+ normalized fields. This means a Shopify order, a NetSuite sales order, and an EDI 850 purchase order all resolve to the same identity and schema. No manual mapping. No downstream data conflicts.
Integrations that actually work. APIWORX connects to 60+ platforms out of the box: Shopify, WooCommerce, BigCommerce, Amazon, eBay, Etsy, and Square on the commerce side; NetSuite, Sage Intacct, and Quic
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About
Take Control of Your Inbox. Overwhelmed by customer emails? Centralize your inbox and improve response rates across eBay, Amazon, Shopify and more. Grow Your eCommerce Business with Lightning Fast Replies. The magic formula for increased sales? Happy buyers + 5-star feedback = Improved marketplace relationships. Organize. Everything you need to centralize and organize customer emails across marketplaces and stores. Automate. Reduce workload with automated organization, auto-responders, auto-assign & SLA priority settings. Chat Communicate. Respond to messages quickly and efficiently with email templates and access to order information. Reporting. Monitor performance to fine tune your customer support strategy for stores and teams. Returns / Refunds. Process Returns and Refunds for your eBay stores directly from Replyco. Support Multi-Channel Support Integrates directly with eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail and more.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
eCommerce businesses, distributors, and B2B operators who need reliable ERP, EDI, and multi-channel integration without managing it themselves.
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Audience
eCommerce traders looking for a helpdesk software to manage and centralize inbox messages across marketplaces
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$299/month
Contact for Custom Quote
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$33 per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationAPIWORX
Founded: 2018
United States
www.apiworx.com
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Company InformationReplyco
Founded: 2019
United Kingdom
replyco.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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API Management Features
Access Control
Supported
Analytics
Supported
API Design
Supported
API Lifecycle Management
Supported
Dashboard
Supported
Developer Portal
Not Supported
Testing Management
Supported
Threat Protection
Supported
Traffic Control
Supported
Version Control
Not Supported
EDI Features
Archiving & Retention
Not Supported
AS2 Applications
Supported
AS2 Specification Compliance
Not Supported
Certificate Management
Supported
Configuration Data Searching
Not Supported
Data Format Translator
Supported
Flexible Licensing
Supported
Full Logging
Supported
Labeling
Supported
Integration Features
Dashboard
Supported
ETL - Extract / Transform / Load
Supported
Metadata Management
Supported
Multiple Data Sources
Supported
Web Services
Supported
iPaaS Features
AI / Machine Learning
Supported
Cloud Data Integration
Supported
Dashboard
Supported
Data Quality Control
Supported
Data Security
Supported
Drag & Drop
Not Supported
Embedded iPaaS
Not Supported
Integration Management
Supported
Pre-Built Connectors
Supported
White Label
Not Supported
Workflow Management
Supported
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Customer Service Features
Alerts / Escalation
Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Supported
Knowledge Base
Not Supported
Live Chat
Not Supported
Performance Metrics
Supported
Queue Management
Not Supported
Self Service Portal
Supported
Social Media Integration
Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Supported
Workflow Management
Supported
Email Management Features
Data Recovery
Not Supported
Email Archiving
Supported
Email Deletion
Not Supported
Email Discovery
Not Supported
Email Monitoring
Not Supported
Email Recall
Not Supported
Queue Manager
Supported
Response Management
Supported
Routing
Supported
Shared Inboxes
Supported
Signature Management
Supported
Spam Blocker
Not Supported
Whitelisting / Blacklisting
Not Supported
Help Desk Features
Alerts / Escalation
Not Supported
Automated Routing
Not Supported
Community Forums
Not Supported
Customizable Branding
Not Supported
Document Storage
Not Supported
Email Integration
Supported
Incident Management
Not Supported
Interaction Tracking
Not Supported
IT Asset Management
Not Supported
Knowledge Base
Not Supported
Known Issue Management
Not Supported
Live Chat
Not Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Not Supported
Network Monitoring
Not Supported
Real-time Chat
Not Supported
Self Service Portal
Not Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
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Integrations
Amazon
Supported
BigCommerce
Supported
Shopify
Supported
WooCommerce
Supported
eBay
Supported
Brightpearl
Supported
CS-Cart Store Builder
Supported
Extensiv 3PL Warehouse Manager
Supported
Gmail
Not Supported
Linnworks
Not Supported
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Integrations
Amazon
Supported
BigCommerce
Supported
Shopify
Supported
WooCommerce
Supported
eBay
Supported
Brightpearl
Not Supported
CS-Cart Store Builder
Not Supported
Extensiv 3PL Warehouse Manager
Not Supported
Gmail
Supported
Linnworks
Supported
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