+
+

Related Products

  • MindCloud
    75 Ratings
    Visit Website
  • Bravo POS for Gun Stores
    76 Ratings
    Visit Website
  • FISPAN
    5 Ratings
    Visit Website
  • Jesta Vision Suite
    42 Ratings
    Visit Website
  • Sage Intacct
    8,532 Ratings
    Visit Website
  • GoAnywhere MFT
    692 Ratings
    Visit Website
  • Sovos
    98 Ratings
    Visit Website
  • ShipHero
    916 Ratings
    Visit Website
  • OneTimePIM
    89 Ratings
    Visit Website
  • Fraxion
    195 Ratings
    Visit Website

About

APIWORX is a fully managed iPaaS and multi-enterprise integration platform built for eCommerce businesses, distributors, and B2B operators who need reliable, scalable data flow between their critical systems — without building or maintaining the integration themselves. At the core of the platform is APIXX, APIWORX's proprietary unified data model. Rather than passing raw data between systems, APIWORX normalizes every transaction — orders, inventory, shipments, invoices, payments, returns, customers, vendors, and more — into a governed, cross-system data layer with 15 entity types and 200+ normalized fields. This means a Shopify order, a NetSuite sales order, and an EDI 850 purchase order all resolve to the same identity and schema. No manual mapping. No downstream data conflicts. Integrations that actually work. APIWORX connects to 60+ platforms out of the box: Shopify, WooCommerce, BigCommerce, Amazon, eBay, Etsy, and Square on the commerce side; NetSuite, Sage Intacct, and Quic

About

Take Control of Your Inbox. Overwhelmed by customer emails? Centralize your inbox and improve response rates across eBay, Amazon, Shopify and more. Grow Your eCommerce Business with Lightning Fast Replies. The magic formula for increased sales? Happy buyers + 5-star feedback = Improved marketplace relationships. Organize. Everything you need to centralize and organize customer emails across marketplaces and stores. Automate. Reduce workload with automated organization, auto-responders, auto-assign & SLA priority settings. Chat Communicate. Respond to messages quickly and efficiently with email templates and access to order information. Reporting. Monitor performance to fine tune your customer support strategy for stores and teams. Returns / Refunds. Process Returns and Refunds for your eBay stores directly from Replyco. Support Multi-Channel Support Integrates directly with eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail and more.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

eCommerce businesses, distributors, and B2B operators who need reliable ERP, EDI, and multi-channel integration without managing it themselves.

Audience

eCommerce traders looking for a helpdesk software to manage and centralize inbox messages across marketplaces

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$299/month
Contact for Custom Quote
Free Version
Free Trial

Pricing

$33 per month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Their Development team is amazing. They always respond to any questions we throw in. Their response time to every emails are upfront.

Cons

  • I can't think of any cons right now.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

APIWORX
Founded: 2018
United States
www.apiworx.com

Company Information

Replyco
Founded: 2019
United Kingdom
replyco.com

Alternatives

Alternatives

PayTraQer

PayTraQer

SaasAnt Inc

Categories

Categories

API Management Features

Access Control
Analytics
API Design
API Lifecycle Management
Dashboard
Developer Portal
Testing Management
Threat Protection
Traffic Control
Version Control

EDI Features

Archiving & Retention
AS2 Applications
AS2 Specification Compliance
Certificate Management
Configuration Data Searching
Data Format Translator
Flexible Licensing
Full Logging
Labeling

Integration Features

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

iPaaS Features

AI / Machine Learning
Cloud Data Integration
Dashboard
Data Quality Control
Data Security
Drag & Drop
Embedded iPaaS
Integration Management
Pre-Built Connectors
White Label
Workflow Management

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Email Management Features

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

Amazon
BigCommerce
Shopify
WooCommerce
eBay
Acumatica Cloud ERP
Brandwise
Close
Clover
Coupa
Extensiv 3PL Warehouse Manager
Gmail
Klaviyo
QuickBooks Online
Savant Warehouse Management
ShipBob
ShipHawk
ShipHero
Tipalti
Xero

Integrations

Amazon
BigCommerce
Shopify
WooCommerce
eBay
Acumatica Cloud ERP
Brandwise
Close
Clover
Coupa
Extensiv 3PL Warehouse Manager
Gmail
Klaviyo
QuickBooks Online
Savant Warehouse Management
ShipBob
ShipHawk
ShipHero
Tipalti
Xero
Claim APIWORX and update features and information
Claim APIWORX and update features and information
Claim Replyco and update features and information
Claim Replyco and update features and information