AMCS Utility BillingAMCS Group
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Related Products
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About
Automated billing and contracts management to guard against revenue leakage while providing a higher level of customer satisfaction and self-service. The robust billing and contracts management solution from AMCS was purpose-built to handle the complexities of an ever-changing utilities landscape. Automated meter reads flow into the system and are billed to the specifications of the customer’s contract; invoices can be generated electronically or sent to a vetted print house for mailing; and customers have the option for autopay, online payments, or through the mail. A customer portal, easily customized for your branding, provides self-service to view statements, pay online, and submit a service request. AMCS’ billing and contracts solution digitizes your invoicing and payment processing, making your personnel more efficient while reducing errors due to manual data entry.
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About
Kraken is an all-in-one, smart utility operating system designed to help modern utilities and infrastructure providers replace legacy technology with a single, cloud-based platform that automates and integrates the end-to-end energy supply chain, from customer management and billing to asset optimization, flexible distributed resources (like EVs, heat pumps, solar, and batteries), and field service execution. It uses advanced data, machine learning, and utility-grade AI to streamline customer service, reduce operating costs, accelerate product innovation, and provide real-time operational insights while supporting migrations from old systems with proven processes. Kraken’s modular suite includes tools for residential and commercial & industrial customer management, tariff and product configuration without code, enhanced field operations, and flexibility management that optimizes energy resources, logistics, and workforce planning.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Utilities
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Audience
Utility and energy companies that need a modern, AI-powered operating system to manage customer service, billing, asset operations, distributed energy resources, and field operations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$999 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAMCS Group
Founded: 2003
Ireland
www.amcsgroup.com/solutions/utility-billing/
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Company InformationKraken
United Kingdom
kraken.tech/
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Categories |
Categories |
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Utility Management Systems Features
Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management
Utility Billing Features
Account Management
ACH Payment Processing
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
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Integrations
No info available.
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Integrations
No info available.
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