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Speechmatics
Speechmatics is the most accurate and inclusive speech-to-text API ever released.
Speechmatics is the world’s leading expert in Speech Intelligence, combining the latest breakthroughs in AI and ML to unlock the business value in human speech.
Businesses use Speechmatics worldwide to accurately understand and transcribe human-level speech into text regardless of demographic, age, gender, accent, dialect, or location in real-time and on recorded media. Combining these transcripts with the latest AI-driven speech capabilities, businesses build products that utilize summarization, topic and chapter detection, sentiment analysis, translation, and more.
Speechmatics processes over 500 years of transcription worldwide every month in 50 languages and can translate 69 language pairs. Having pioneered machine learning in speech recognition, its neural networks consider acoustics, languages, dialects, multiple speakers, punctuation, capitalization, context, and implicit meanings.
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Showpad
The Showpad Enablement Operating System® (eOS) unites marketing and sales teams to deliver revenue-driving experiences. Empower sellers with relevant content and training to engage buyers and run deals with confidence.
With content and sales tools all centralized on Showpad eOS®, sellers can adapt to buyer needs instantly — knowing they’ll always have the right answer at their fingertips.
Bring physical products to life in digital app experiences, from 3D models to 360° immersive showrooms, to enable more engaging in-person conversations. Plus, sellers can easily collaborate with decision-makers through comments and uploads in a Shared Space—a convenient and customized microsite that helps speed up the sales cycle.
Scale the winning behaviors of top sellers with Showpad Coach to deliver the onboarding, training, and coaching your team needs to become trusted advisors and exceed targets.
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Sendbird
Sendbird's chat, voice, and video APIs power conversations and communities in hundreds of the most innovative apps and products. Sendbird’s feature-rich platform, and pre-fab UI components make developers more productive. We take care of a ton of operational complexity under the hood, so you can power a rich chat service, and life-like voice, and video experiences, and not worry about features, edge cases, reliability, or scale.
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Dialogflow
Dialogflow from Google Cloud is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.
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Google Cloud Speech-to-Text
Google Cloud’s Speech API processes more than 1 billion voice minutes per month with close to human levels of understanding for many commonly spoken languages. Powered by the best of Google's AI research and technology, Google Cloud's Speech-to-Text API helps you accurately transcribe speech into text in 73 languages and 137 different local variants. Leverage Google’s most advanced deep learning neural network algorithms for automatic speech recognition (ASR) and deploy ASR wherever you need it, whether in the cloud with the API, on-premises with Speech-to-Text On-Prem, or locally on any device with Speech On-Device.
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CallTrackingMetrics
CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center. Unify communications across your entire organization with our phone, text, online form, and live chat tools. More than 100,000 users around the globe trust CallTrackingMetrics to manage communications for their marketing, sales, and service teams.
Call tracking features include reliable dynamic number insertion (DNI) for session-level attribution, local, toll-free, and vanity tracking numbers, and omnichannel attribution across calls, texts, form fills, and chats.
Key contact center features include a browser-based softphone, smart routing options, SMS campaigns, automated call scoring, and smart dialer functionality.
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CYPHER Learning
CYPHER Learning is leading the necessary disruption of learning platforms to unleash human potential with modern learning. The company exists to ignite lifelong passions through personalized, engaging, and limitless learning experiences for all. CYPHER gives learning and development (L&D) professionals and educators more time to teach and train, builds human connection into everything they do - and delivers tailored learning experiences that are meaningful and measurable. The CYPHER platform is easy-to-use, beautifully designed, and infused with AI-powered technology. Every aspect beams thoughtful innovation and engineering that puts people first. Millions of users experience their “just in time, just for me, just the way I want it” approach in 50+ languages with the CYPHER award-winning platform.
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Sourcegraph Cody
Cody is an AI coding assistant that uses search and codebase context to help you write code faster. Cody brings autocomplete, chat, and commands to your IDE, so you can generate code, write unit tests, create docs, and explain complex code using AI. Choose from the latest LLMs, including GPT-4o and Claude 3 Sonnet.
Features:
🤖 AI-powered chat for your code: Cody helps unblock you when you’re jumping into new projects, trying to understand legacy code, or taking on tricky problems.
✨ Code faster with autocomplete: Cody autocompletes single lines or whole functions in any programming language, configuration file, or documentation.
🧪 Run custom and pre-built commands: Generate, test, and fix code with one-
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Zoho SalesIQ
Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform. It unifies your marketing, sales, and customer support efforts providing your customers a great experience, and boosting business growth. Get to know your prospects better and initiate the right conversation with them at exactly the right time.
SalesIQ is optimized to suit the customer communication needs of B2B and B2C businesses of all sizes. It is equipped with built-in audio calling, screen sharing, visitor information, lead identification, a drag-and-drop custom bot builder, an AI-driven chatbot with a human touch that automates your customer engagement, and much more.
It is trusted by over 450,000 businesses, including giants like Mahindra & Mahindra, Renault, IIFL, Suzuki, Zee5, Fluitec, and Borner Corp. to serve their customers at every stage of the customer lifecycle.
We have a live chat software starting at $0 that scales with your business without burning a hole in your pocket.
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kama DEI
kama DEI truly understands the context and human impact of your situation or inquiry the way people do. Our Natural Language Understanding technology, combined with our proprietary knowledge base, mirrors the way humans understand and infer the more complex meanings behind the literal typed or spoken words. Our knowledge base is easily configured in natural language, and guided by human values, that we all understand.
Conversation journeys deliver prioritized product and service information, directly the way your subject matter experts, product marketers, support technicians, or service practitioners wish to convey it. No data scientists or programmers are required.
Our Virtual Agents can support your organization over website chat interfaces interface, Facebook Messenger, smart speakers, or from within mobile applications. Ultimately, we get the right information, to the right people, at the right time, increasing client engagement, 24x7, and building your brand's loyalty.
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