SM2

SM2

Social Data Intelligence
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About

Effortlessly keep track of social media and news mentions in more than 100 languages and provide responses in the customer's preferred language with the help of AI technology. Simply enter your brand name in the search bar to access feedback from a global audience, allowing you to gather valuable insights and responses from people around the world, in all languages. Twitter, Facebook, Reddit, Flickr, Instagram, Youtube among some of the supported social channels. Empower every user to feel understood by utilizing AI-generated responses in their preferred language, all at the click of a button. By utilizing our semantic search and chatbot technology, businesses can now streamline access to their internal documents, making it easier for employees to find the information they need quickly and efficiently.

About

SM2 is the foundation of the suite. Capturing social data from hundreds of thousands of social and digital media sources across the globe in real-time, SM2 maintains a rolling 3-years of historical social data. SM2 enables you to specify which conversations you want to monitor and analyze using our powerful search engine. A variety of pre-built reports show volume trends, share of voice across media types (social networks, blogs, news, reviews, forums and message boards), sentiment, top authors, countries, languages, and demographic data including gender and age. Powerful Boolean search queries and sophisticated ad/spam detection ensure highly relevant search results. Able to create language-specific searches in 48 languages. An ensemble-based sentiment detection algorithm can be tuned to optimize results for how customers speak in different languages and industries.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Anyone searching for a Social Media Monitoring solution that helps track news mentions

Audience

Businesses searching for a Social Media Monitoring solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$10.99 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

AIBrandIntel
aibrandintel.com

Company Information

Social Data Intelligence
socialdataintelligence.com/services/

Alternatives

Alternatives

News Monitors

News Monitors

NewsMonitors

Categories

Categories

Social Media Monitoring Features

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Integrations

No info available.

Integrations

No info available.
Claim AIBrandIntel and update features and information
Claim AIBrandIntel and update features and information
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Claim SM2 and update features and information