SM2Social Data Intelligence
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Related Products
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About
Effortlessly keep track of social media and news mentions in more than 100 languages and provide responses in the customer's preferred language with the help of AI technology. Simply enter your brand name in the search bar to access feedback from a global audience, allowing you to gather valuable insights and responses from people around the world, in all languages. Twitter, Facebook, Reddit, Flickr, Instagram, Youtube among some of the supported social channels. Empower every user to feel understood by utilizing AI-generated responses in their preferred language, all at the click of a button. By utilizing our semantic search and chatbot technology, businesses can now streamline access to their internal documents, making it easier for employees to find the information they need quickly and efficiently.
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About
SM2 is the foundation of the suite. Capturing social data from hundreds of thousands of social and digital media sources across the globe in real-time, SM2 maintains a rolling 3-years of historical social data. SM2 enables you to specify which conversations you want to monitor and analyze using our powerful search engine. A variety of pre-built reports show volume trends, share of voice across media types (social networks, blogs, news, reviews, forums and message boards), sentiment, top authors, countries, languages, and demographic data including gender and age. Powerful Boolean search queries and sophisticated ad/spam detection ensure highly relevant search results. Able to create language-specific searches in 48 languages. An ensemble-based sentiment detection algorithm can be tuned to optimize results for how customers speak in different languages and industries.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Anyone searching for a Social Media Monitoring solution that helps track news mentions
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Audience
Businesses searching for a Social Media Monitoring solution
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$10.99 per month
Free Version
Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationAIBrandIntel
aibrandintel.com
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Company InformationSocial Data Intelligence
socialdataintelligence.com/services/
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Alternatives |
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Categories |
Categories |
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Social Media Monitoring Features
Audience Segmentation
Not Supported
Competitive Analysis
Supported
Configurable Alerts
Not Supported
Customer Engagement
Not Supported
Dashboard
Not Supported
Impact Scoring
Not Supported
Influencer Tracking
Not Supported
Reputation Management
Supported
Sentiment Analysis
Supported
Trend Tracking
Not Supported
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Integrations
No info available.
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Integrations
No info available.
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