Leaping AI

Leaping AI

5.0 out of 5 stars
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About

AI Intelligence Hub is an agentic AI platform for teams that need to search and act on content, records, and connected systems. It combines a multimodal chatbot that provides answers with citations, autonomous agents, and a visual graph workflow designer. Users can trigger workflows by schedule, webhook, API call, platform event, or chat, with human review and approval steps. The platform supports document and media analysis, including OCR, classification, transcription, translation, and evidence review, and connects content libraries, databases, CMS, and ERP systems through connectors, HTTP/API nodes, and MCP. Use cases include public-safety case-file review, government records responses, financial-document checks, healthcare and education knowledge bots, and media archive search. Deployments run in a customer cloud environment, on-premises, or air-gapped, with provider-hosted or self-hosted language models.

About

Leaping AI creates voice agents for businesses with high call volumes (>100k calls a year). Our voice AI agents are human-like, handle complex workflows, and automate up to 70% of customer support calls while maintaining 90% customer satisfaction. They get better over time. Our platform allows the deployment of powerful human-like voice AI agents for any customer support and sales support use case. There is a simple user interface to set up multi-stage agents with simple English prompt instructions for behavior and transitions. Agents can speak in multiple languages (English, German, Spanish, Arabic, etc.) and be plugged into your infrastructure with API connectors. All the calls are recorded and can be listened to and analyzed in our platform.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Government agencies, public safety and justice teams, financial services, healthcare, legal, education, and media organizations that need AI over their own content and data.

Audience

Businesses with high call volumes (>100k calls per year) seeking to automate customer and sales support using human-like voice AI agents to enhance efficiency and customer satisfaction

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$127/month
A 14-day free trial is available. Paid pricing is quoted based on product mix, users, deployment, and volume.
Free Version Not Supported
Free Trial Supported

Pricing

$1000/month
Pay as you go
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 4.9 / 5
features 4.9 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • - extremely fast voice interaction - possibility to have humans in the loop - fairly priced especially compared to other tools on the market
  • Leaping AI is one of the most intuitive platforms I’ve seen for building AI agents. The onboarding process is clear and informative, making it easy to get started quickly. What stands out most is how responsive the team is as they listen to client feedback and are quick to fix bugs or roll out new features. As a startup, they’re moving fast and it really shows in how much the platform improves week to week. It’s a great feeling to know you're being heard.
  • Leaping AI has taken our sales process to the next level. The voice agent technology works reliably and identifies customer intents with impressive accuracy. We were especially impressed by the smooth integration with our existing systems and the strong performance even with high call volumes. Support has always been quick to respond and very knowledgeable. From a data privacy standpoint (including GDPR compliance), everything was handled professionally and transparently.
  • - Intuitive conversational flow design - Exceptional performance of the agents, they could answer almost all of the customer request (beyond my expectations!)
  • Leaping AI has hands down the best customer service I’ve ever experienced. The onboarding process was smooth, the support team is extremely responsive, and they genuinely care about your success.

Cons

  • - very rare cases where quality of voice AI isn't there yet, but I am sure that's a matter of time
  • The only small downside is that because they are growing fast, sometimes the documentation can lag behind the latest features. But whenever something isn’t clear, the support team is always available and quick to help, which really makes up for it.
  • The initial setup requires some technical understanding — though with the team's help, it's totally manageable.
  • - Nothing major, I wish it I could have self-serve the product and don't have to talk to their team
  • Honestly, not much to dislike. Some advanced features take a bit of time to fully understand, but Kevin is always available to help.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

VIDIZMO
Founded: 2020
United States
vidizmo.ai/ai-intelligence-hub

Company Information

Leaping AI
Founded: 2023
United States
www.leapingai.com

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Categories

Agentic AI Supported

Categories

Agentic AI Supported
AI Agents Supported
AI Call Center Supported
AI Voice Agents Supported
Chatbot Supported
Conversational AI Supported

Integrations

Azure OpenAI Service Supported
Box Supported
Claude Supported
CourtListener Supported
Dropbox Supported
GROW with SAP Not Supported
Gmail Supported
Google Chat Supported
Google Drive Supported
HubSpot CRM Not Supported
Microsoft 365 Supported
Microsoft Dynamics 365 Supported
Microsoft Teams Supported
Model Context Protocol (MCP) Supported
OpenAI Supported
Salesforce Supported
ServiceNow Supported
Zendesk Not Supported
novomind iSHOP Not Supported

Integrations

Azure OpenAI Service Not Supported
Box Not Supported
Claude Not Supported
CourtListener Not Supported
Dropbox Not Supported
GROW with SAP Supported
Gmail Not Supported
Google Chat Not Supported
Google Drive Not Supported
HubSpot CRM Supported
Microsoft 365 Not Supported
Microsoft Dynamics 365 Not Supported
Microsoft Teams Not Supported
Model Context Protocol (MCP) Not Supported
OpenAI Not Supported
Salesforce Not Supported
ServiceNow Not Supported
Zendesk Supported
novomind iSHOP Supported
Claim AI Intelligence Hub and update features and information
Claim AI Intelligence Hub and update features and information
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