ACI Case Manager

ACI Case Manager

ACI Worldwide
CodeTrack

CodeTrack

Progressive Solutions
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+

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About

Whether a genuine fraud event or a false positive, how banks manage the customer experience is critical. Give your fraud investigators a complete set of tools to resolve any issue and keep customers satisfied. Ensure that analysts can serve customers efficiently and comprehensively to confirm fraud events. Simplify case creation by utilizing account and contact details from ACI Fraud Management. Create efficient customer correspondence through configurable templates with dynamic data selection. Leverage centralized case details with multiple parameters for searching and appending data. Configure fraud analysts' workflow for simplified case management and increase the speed at which they work cases enterprise-wide. Use dynamic data enrichment, data displays and workflows to create guided workflows, built-in prompts and help-aids to assist investigator’s conduct research and decision-making.

About

This advanced system was designed for the professional who demands the finest software available which combines flexibility, advanced features, and integration into one package. Our growing list of customers demonstrates our commitment to service and quality. CodeTrack™ offers investigators the ability to organize and protect data, assign cases, and audit active investigations. Create accounts which can track contacts, evidence, specific violations, photos, general location and create your own custom fields. Track specific incidents through our case manager. Assign cases to officers, schedule follow up times, set the case activity level. Create unlimited Notes, Contacts, Linked Files, Violations on cases or accounts. We’ve produced a pocket-sized CodeTrack™ with field deployment in mind. Like our other mobile products, CodeTrack™ Mobile runs on the .Net Compact Framework 2.0 and Microsoft®’s SQL Server Compact Edition, allowing us to squeeze unbelievable power into such a small device.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Banks seeking an investigation management solution to manage their clients

Audience

Organize and protect data, assign cases, and audit active investigations for investigators

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ACI Worldwide
Founded: 1975
United States
www.aciworldwide.com/solutions/case-manager

Company Information

Progressive Solutions
www.progressivesolutions.com/products/CodeTrack/

Alternatives

Alternatives

FundView Code Enforcement

FundView Code Enforcement

Fund Accounting Solution Technologies
AIMS

AIMS

AIMS - Analytical Investigation Management System
iMSEnforce

iMSEnforce

Intuitive Municipal Solutions

Categories

Categories

Integrations

Anthology Apply
Anthology Encompass
Anthology Engage
Anthology Finance & HCM
Anthology Payroll
DMSFACTORY DocumentsPipeliner
Datacard Secura
Entrust Certificate Hub
Microsoft Outlook
SQL Server

Integrations

Anthology Apply
Anthology Encompass
Anthology Engage
Anthology Finance & HCM
Anthology Payroll
DMSFACTORY DocumentsPipeliner
Datacard Secura
Entrust Certificate Hub
Microsoft Outlook
SQL Server
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