ACI Case ManagerACI Worldwide
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CodeTrackProgressive Solutions
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Related Products
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About
Whether a genuine fraud event or a false positive, how banks manage the customer experience is critical. Give your fraud investigators a complete set of tools to resolve any issue and keep customers satisfied. Ensure that analysts can serve customers efficiently and comprehensively to confirm fraud events. Simplify case creation by utilizing account and contact details from ACI Fraud Management. Create efficient customer correspondence through configurable templates with dynamic data selection. Leverage centralized case details with multiple parameters for searching and appending data. Configure fraud analysts' workflow for simplified case management and increase the speed at which they work cases enterprise-wide. Use dynamic data enrichment, data displays and workflows to create guided workflows, built-in prompts and help-aids to assist investigator’s conduct research and decision-making.
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About
This advanced system was designed for the professional who demands the finest software available which combines flexibility, advanced features, and integration into one package. Our growing list of customers demonstrates our commitment to service and quality. CodeTrack™ offers investigators the ability to organize and protect data, assign cases, and audit active investigations. Create accounts which can track contacts, evidence, specific violations, photos, general location and create your own custom fields. Track specific incidents through our case manager. Assign cases to officers, schedule follow up times, set the case activity level. Create unlimited Notes, Contacts, Linked Files, Violations on cases or accounts. We’ve produced a pocket-sized CodeTrack™ with field deployment in mind. Like our other mobile products, CodeTrack™ Mobile runs on the .Net Compact Framework 2.0 and Microsoft®’s SQL Server Compact Edition, allowing us to squeeze unbelievable power into such a small device.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Banks seeking an investigation management solution to manage their clients
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Audience
Organize and protect data, assign cases, and audit active investigations for investigators
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationACI Worldwide
Founded: 1975
United States
www.aciworldwide.com/solutions/case-manager
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Company InformationProgressive Solutions
www.progressivesolutions.com/products/CodeTrack/
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Categories |
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Integrations
Anthology Apply
Anthology Encompass
Anthology Engage
Anthology Finance & HCM
Anthology Payroll
DMSFACTORY DocumentsPipeliner
Datacard Secura
Entrust Certificate Hub
Microsoft Outlook
SQL Server
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Integrations
Anthology Apply
Anthology Encompass
Anthology Engage
Anthology Finance & HCM
Anthology Payroll
DMSFACTORY DocumentsPipeliner
Datacard Secura
Entrust Certificate Hub
Microsoft Outlook
SQL Server
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