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About

8returns is a returns management platform designed to help ecommerce brands retain revenue and generate new sales during the return flow. Customers can exchange items, choose incentivized store credit, or place a new order during the return flow, keeping revenue within the business. AI workflows automate decisions, communication, and warehouse steps at scale, resulting in fewer tickets, fewer mistakes, and a faster experience for both customers and operations teams. Built-in analytics highlight why products are returned and where brands can prevent avoidable returns. Our core capabilities are Revenue retention, Exchanges, Store credit and Shop Now features. Brands can keep revenue instead of refunding it, generate additional revenue during return events, lower support and warehouse workload, reduce operational costs through automation, understand and reduce return drivers and ultimately deliver a faster and clearer customer experience.

About

dnAI is a brand‑first AI platform that gives marketing and sales leaders one clear source of truth for direction, insight, and execution. Built on decades of real‑world brand and customer experience work from an experienced marketing firm, it reflects how brands actually need to show up, not how generic AI thinks they should. dnAI helps teams create consistent, on‑message content, see how their brand appears in AI‑driven discovery, and make smarter go‑to‑market decisions without adding more tools or noise. Brand standards are applied quietly in the background, so teams move faster without second‑guessing or constant correction. Most importantly, dnAI keeps people in control. AI accelerates the work, but human judgment, empathy, and accountability stay at the center. The result is fewer mistakes, clearer decisions, and brand clarity that scales with confidence, not risk.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Modern ecommerce and D2C brands who want to stop revenue leakage, automate operations without losing control and need insights to reduce returns long term.

Audience

Marketing Teams, Marketing Directors, Sales Teams, Communication Directors, Owner/Operators, CMO, Marketing VP, Sales VP

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

€99/month
Free Version Not Supported
Free Trial Supported

Pricing

$39/month
7 day free trial
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5

Pros & Cons from Real Users

Pros

  • -Good for early-stage content and strategy planning -Helps keep brand messaging consistent -Useful knowledge base structure

Cons

  • -More strategy-focused than quick-generate tools -Works best once you’ve added enough brand/content context

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

8returns
Founded: 2019
Germany
www.8returns.com

Company Information

dnAI
Founded: 2025
Canada
humandnai.com

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Categories

Returns Management Supported

Categories

AI Marketing Supported

Integrations

Shopify Supported
Shopware Supported

Integrations

Shopify Not Supported
Shopware Not Supported
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