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About

800.com is a business phone and call tracking platform that helps small and growing businesses understand, manage, and respond to inbound calls more effectively. The platform provides local and toll-free numbers, call tracking, call recording, voicemail, SMS, and detailed call reporting so teams can see where calls come from and how they’re handled. Businesses use 800.com to track phone leads across websites, ads, social media, and offline marketing, improve response times, and follow up on missed calls. With integrations for Google Ads, GA4, Meta, Microsoft Ads, and popular CRMs, 800.com connects call data to marketing and sales workflows. The platform is easy to set up, flexible as businesses grow, and designed to turn phone calls into clearer insights and better customer experiences.

About

Increase agent productivity with eTollFree Predictive Dialer. Offering contact centers a completely customizable business phone system plus webphone, eTollFree helps small businesses fulfill customer service requirements. The solution works as both outbound and inbound call center software and offers a wide range of features, such as autodial campaigns, callbacks, manual dial mode, answering machine detection, real-time report display, and more. You can own your very own 833 toll-free number for the same low monthly rate of $0.99 per month for life, and still have all the great features we provide for all of our other toll-free numbers. Since this is a brand new toll-free code, the possibilities for number combinations are endless. Any combination of digits you can think of, we can search for and reserve for you, if it is available. You’ll then be able to use these cheap toll-free numbers with your predictive dialer system.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses that rely on inbound calls to generate leads, serve customers, and grow revenue.

Audience

Small businesses up to full-scale corporate entities that need toll free numbers, VoIP extensions, or predictive dialer services

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$19 per month
$19 per month if billed annually
$23 per month if billed monthly
Free Version Not Supported
Free Trial Supported

Pricing

$99.00/month
Unlimited agents and extensions for just $99/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 2.0 / 5
design 2.0 / 5
support 2.0 / 5

Pros & Cons from Real Users

Pros

  • A 1-800 number for 99c is a good deal. Great way to lure in customers, and the inbound call forwarding (mostly) worked well. Good for small business.

Cons

  • The interface was subpar, and the fax feature broke and was never fixed. Customer service can take several days to respond.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

800.com
Founded: 1997
United States
www.800.com

Company Information

eTollFree
Founded: 2010
United States
www.etollfree.net

Alternatives

Alternatives

Categories

AI Voice Agents Supported
Bulk SMS Supported
Business VoIP Supported
Call Forwarding Supported
Call Tracking Supported
SMS API Supported
SMS Marketing Supported
Softphone Supported
Telephony Supported

Categories

Business VoIP Supported
Call Center Supported
Predictive Dialer Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Not Supported
Call Recording Supported
Call Routing Supported
Employee Directory Not Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Not Supported

Call Tracking Features

Call Log Supported
Call Recording Supported
Call Routing Supported
Caller Identification Supported
Campaign Management Supported
Conversion Tracking Supported
CRM Not Supported
IVR / Voice Recognition Supported
Keyword Tracking Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Not Supported
MMS Not Supported
Mobile Coupons Not Supported
Mobile Keywords Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Not Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Not Supported
Queue Management Not Supported
Real-time Chat Supported
Reporting/Analytics Supported

Predictive Dialer Features

Call Monitoring Supported
Call Recording Supported
Call Results Supported
Call Transfer Supported
Callback Scheduling Supported
Campaign Specific Caller ID Supported
Contact Management Supported
FCC Compliance Supported
FTC Compliance Supported
Lead Capture Supported
Lead Management Supported

Integrations

Facebook Ads Supported
GoHighLevel Supported
Google Ads Supported
Google Analytics Supported
HubSpot CRM Supported
Looker Supported
Make Supported
Meta Ads Supported
Microsoft Advertising Supported
Salesforce Supported
Slack Supported
WordPress Supported
Zapier Supported

Integrations

Facebook Ads Not Supported
GoHighLevel Not Supported
Google Ads Not Supported
Google Analytics Not Supported
HubSpot CRM Not Supported
Looker Not Supported
Make Not Supported
Meta Ads Not Supported
Microsoft Advertising Not Supported
Salesforce Not Supported
Slack Not Supported
WordPress Not Supported
Zapier Not Supported
Claim eTollFree and update features and information
Claim eTollFree and update features and information