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About

800.com is a business phone and call tracking platform that helps small and growing businesses understand, manage, and respond to inbound calls more effectively. The platform provides local and toll-free numbers, call tracking, call recording, voicemail, SMS, and detailed call reporting so teams can see where calls come from and how they’re handled. Businesses use 800.com to track phone leads across websites, ads, social media, and offline marketing, improve response times, and follow up on missed calls. With integrations for Google Ads, GA4, Meta, Microsoft Ads, and popular CRMs, 800.com connects call data to marketing and sales workflows. The platform is easy to set up, flexible as businesses grow, and designed to turn phone calls into clearer insights and better customer experiences.

About

Increase agent productivity with eTollFree Predictive Dialer. Offering contact centers a completely customizable business phone system plus webphone, eTollFree helps small businesses fulfill customer service requirements. The solution works as both outbound and inbound call center software and offers a wide range of features, such as autodial campaigns, callbacks, manual dial mode, answering machine detection, real-time report display, and more. You can own your very own 833 toll-free number for the same low monthly rate of $0.99 per month for life, and still have all the great features we provide for all of our other toll-free numbers. Since this is a brand new toll-free code, the possibilities for number combinations are endless. Any combination of digits you can think of, we can search for and reserve for you, if it is available. You’ll then be able to use these cheap toll-free numbers with your predictive dialer system.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses that rely on inbound calls to generate leads, serve customers, and grow revenue.

Audience

Small businesses up to full-scale corporate entities that need toll free numbers, VoIP extensions, or predictive dialer services

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$19 per month
$19 per month if billed annually
$23 per month if billed monthly
Free Version
Free Trial

Pricing

$99.00/month
Unlimited agents and extensions for just $99/month
Free Version
Free Trial

Reviews/Ratings

Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 2.0 / 5
design 2.0 / 5
support 2.0 / 5

Pros & Cons from Real Users

Pros

  • A 1-800 number for 99c is a good deal. Great way to lure in customers, and the inbound call forwarding (mostly) worked well. Good for small business.

Cons

  • The interface was subpar, and the fax feature broke and was never fixed. Customer service can take several days to respond.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

800.com
Founded: 1997
United States
www.800.com

Company Information

eTollFree
Founded: 2010
United States
www.etollfree.net

Alternatives

Alternatives

Categories

Categories

Business Phone Systems Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Call Tracking Features

Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
CRM
IVR / Voice Recognition
Keyword Tracking

SMS Marketing Features

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Predictive Dialer Features

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Integrations

Facebook Ads
GoHighLevel
Google Ads
Google Analytics
HubSpot CRM
Looker
Make
Meta Ads
Microsoft Advertising
Salesforce
Slack
WordPress
Zapier

Integrations

Facebook Ads
GoHighLevel
Google Ads
Google Analytics
HubSpot CRM
Looker
Make
Meta Ads
Microsoft Advertising
Salesforce
Slack
WordPress
Zapier
Claim eTollFree and update features and information
Claim eTollFree and update features and information