800.com vs. eReceptionist Comparison


800.com	eReceptionist	+	+
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About 800.com is a business phone and call tracking platform that helps small and growing businesses understand, manage, and respond to inbound calls more effectively. The platform provides local and toll-free numbers, call tracking, call recording, voicemail, SMS, and detailed call reporting so teams can see where calls come from and how they’re handled. Businesses use 800.com to track phone leads across websites, ads, social media, and offline marketing, improve response times, and follow up on missed calls. With integrations for Google Ads, GA4, Meta, Microsoft Ads, and popular CRMs, 800.com connects call data to marketing and sales workflows. The platform is easy to set up, flexible as businesses grow, and designed to turn phone calls into clearer insights and better customer experiences.		About You can choose a brand new phone number which is based anywhere in Europe or outside it, wherever you want your virtual office to be set up! Alternatively, you can keep your existing phone number and add the eReceptionist suite of services to that. Easy-to-use video conferencing allows you to work remotely and will help improve your communication both internally and externally. Voicemails can be transcribed, allowing you to read your voicemails via email or SMS text messages. A custom made welcome message which is studio recorded by professional voice actors, and is bespoke to your business. iPhone and Android apps allow you to outbound dial from your eReceptionist number via your mobile smartphone or tablet device.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Not Supported Android Supported Chromebook Not Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Businesses that rely on inbound calls to generate leads, serve customers, and grow revenue.		Audience Companies looking for a phone system to speak to their customers and colleagues on their terms
Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported		Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported		API Offers API Not Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $19 per month $19 per month if billed annually $23 per month if billed monthly Free Version Not Supported Free Trial Supported		Pricing €7.50 per user Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Read all reviews		Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported		Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information 800.com Founded: 1997 United States www.800.com		Company Information eReceptionist Ireland www.ereceptionist.eu/
Alternatives Dial800		Alternatives eVoice j2 Global
Phone.com		Global Call Forwarding
VirtualPBX		FreedomVoice
Talkroute		Alltel
Grasshopper GoTo View All		800.com View All
Categories AI Voice Agents Supported Bulk SMS Supported Business Phone Systems Supported Business VoIP Supported Call Forwarding Supported Call Tracking Supported International Calling Supported Second Phone Number Supported SMS API Supported SMS Marketing Supported Softphone Supported Telephony Supported Toll Free 800 Number Supported Vanity Phone Number Supported Virtual Phone Number Supported		Categories Business Phone Systems Supported Business VoIP Supported Call Forwarding Supported Virtual Phone Number Supported Virtual Receptionist Supported
Business Phone Systems Features Call Logging Supported Call Monitoring Not Supported Call Recording Supported Call Routing Supported Employee Directory Not Supported IVR / Voice Recognition Supported Mobile Access Supported Virtual Call Center Supported Web Conferencing Not Supported Show More Features Call Tracking Features Call Log Supported Call Recording Supported Call Routing Supported Caller Identification Supported Campaign Management Supported Conversion Tracking Supported CRM Not Supported IVR / Voice Recognition Supported Keyword Tracking Supported SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Supported Contact Management Supported Mass Texting Supported Message Personalization Not Supported MMS Not Supported Mobile Coupons Not Supported Mobile Keywords Supported Polls / Voting Not Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Not Supported Text-to-Win Not Supported
Integrations Facebook Ads Supported GoHighLevel Supported Google Ads Supported Google Analytics Supported HubSpot CRM Supported Looker Supported Make Supported Meta Ads Supported Microsoft Advertising Supported Salesforce Supported Slack Supported WordPress Supported Zapier Supported Show More Integrations View All 13 Integrations		Integrations Facebook Ads Not Supported GoHighLevel Not Supported Google Ads Not Supported Google Analytics Not Supported HubSpot CRM Not Supported Looker Not Supported Make Not Supported Meta Ads Not Supported Microsoft Advertising Not Supported Salesforce Not Supported Slack Not Supported WordPress Not Supported Zapier Not Supported Show More Integrations
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