800.com vs. KrispCall Comparison


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About 800.com is a business phone and call tracking platform that helps small and growing businesses understand, manage, and respond to inbound calls more effectively. The platform provides local and toll-free numbers, call tracking, call recording, voicemail, SMS, and detailed call reporting so teams can see where calls come from and how they’re handled. Businesses use 800.com to track phone leads across websites, ads, social media, and offline marketing, improve response times, and follow up on missed calls. With integrations for Google Ads, GA4, Meta, Microsoft Ads, and popular CRMs, 800.com connects call data to marketing and sales workflows. The platform is easy to set up, flexible as businesses grow, and designed to turn phone calls into clearer insights and better customer experiences.		About KrispCall is an AI-Powered Communication Platform for Growing Business that helps you manage your personal, business, and corporate telephony requirements all from a single app (Web, Android, iOS). Get international numbers right from the comfort of your home. KrispCall helps you own national, toll-free, local, shortcode, and international numbers (for over 100 countries) in no time. Manage your call logs effortlessly. KrispCall’s unified callbox allows you to handle and monitor your business calls, recorded conversations, texts, and voicemails all from a single window. Earn trust of your international clients by calling them through their local numbers. KrispCall offers international phone numbers for your business at the most affordable price. With our embeddable widget, you are just a click away from your customers. Clients can now call you directly without hassles by simply clicking on the KrispCall’s widget embedded in your website.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Businesses that rely on inbound calls to generate leads, serve customers, and grow revenue.		Audience Companies seeking a tool to manage their personal, business, and corporate telephony requirements
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $19 per month $19 per month if billed annually $23 per month if billed monthly Free Version Free Trial		Pricing $15 per user per month Essential Plan – $15 per user/month Standard Plan – $40 per user/month Enterprise Plan – Custom pricing (Contact sales) Free Version Free Trial
Reviews/Ratings Read all reviews		Reviews/Ratings Overall 4.4 / 5 ease 4.8 / 5 features 4.4 / 5 design 4.3 / 5 support 4.7 / 5 Read all reviews
		Pros & Cons from Real Users Pros The platform feels stable, and I rarely run into issues during the workday. That's probably what I appreciate most. Being able to call directly from the browser without installing anything was a big plus for our team. Setup for new reps takes minutes rather than an IT-heavy process. Audio quality through the browser has been consistently clear. The platform has been reliable day-to-day. I haven't had calls failing to connect or features suddenly being unavailable. For the core job of making and receiving calls, it's been consistent. HubSpot integration is the reason my team actually uses the CRM properly now. Calls log automatically, notes sync over, and recordings are right there in the contact record. Before this, reps were skipping manual logging and the history was always patchy. Now the data is actually reliable and coaching conversations are more grounded in what really happened. Having one business number for the whole team has made things much easier. Calls are routed properly, and everyone can work from anywhere. Cons I'd like a little more information about call costs before placing international calls. The mobile app could be a bit smoother — occasionally there's a slight lag when switching between the dialer and the call history tab. Everything seems to be fine, there is no any complaint from my side. If I leave the browser open for several hours without using it, the session sometimes expires and I have to log in again. The pricing information for calling rates could be explained more clearly inside the dashboard.
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information 800.com Founded: 1997 United States www.800.com		Company Information KrispCall Founded: 2022 Singapore krispcall.com/
Alternatives Dial800		Alternatives ATLAS The Telephony Co.
DIDforSale		Dialaxy Dialaxy Inc.
Global Call Forwarding		MightyCall
TollFreeForwarding		Callture
FreedomVoice View All		Nextiva View All
Categories Bulk SMS Business Phone Systems Call Forwarding Call Tracking SMS API SMS Marketing Toll Free 800 Number Vanity Phone Number Virtual Phone Number		Categories Business Phone Systems Business VoIP Call Center Call Center Infrastructure (CCI) Cloud PBX Contact Center as a Service (CCaaS) Toll Free 800 Number Vanity Phone Number Virtual Phone Number
Business Phone Systems Features Call Logging Call Monitoring Call Recording Call Routing Employee Directory IVR / Voice Recognition Mobile Access Virtual Call Center Web Conferencing Show More Features Call Tracking Features Call Log Call Recording Call Routing Caller Identification Campaign Management Conversion Tracking CRM IVR / Voice Recognition Keyword Tracking SMS Marketing Features 2-Way Messaging Artificial Intelligence Contact Management Mass Texting Message Personalization MMS Mobile Coupons Mobile Keywords Polls / Voting Reporting/Analytics Scheduled Messaging Shortcodes Text-to-Win		Business Phone Systems Features Call Logging Call Monitoring Call Recording Call Routing Employee Directory IVR / Voice Recognition Mobile Access Virtual Call Center Web Conferencing Show More Features Business VoIP Features Call Parking Call Recording Contact Management Encryption IVR / Voice Recognition Ring Groups SIP Trunking Unified Communications Voice Quality Enhancement Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics Cloud PBX Features Call Recording Call Routing IVR / Voice Recognition Ring Groups SIP Trunking Virtual Extensions Web Conferencing
Integrations HubSpot CRM Salesforce Slack Facebook Ads GoHighLevel Google Ads Google Analytics Google Contacts Looker Make Meta Ads Microsoft Advertising Microsoft Teams Notion Nutshell Pabbly Connect Pipedrive WordPress Workers by Delos Zapier Show More Integrations View All 13 Integrations		Integrations HubSpot CRM Salesforce Slack Facebook Ads GoHighLevel Google Ads Google Analytics Google Contacts Looker Make Meta Ads Microsoft Advertising Microsoft Teams Notion Nutshell Pabbly Connect Pipedrive WordPress Workers by Delos Zapier Show More Integrations View All 18 Integrations
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