3CX vs. Optus Loop Comparison


3CX	Optus Loop Optus	+	+
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About 3CX is a software-based, open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry 3CX can accommodate every need; from mobility and status to advanced contact center features and more, at a fraction of the cost. Ideal for companies working remotely, 3CX includes mobile apps, video conferencing and website live chat. Installation, management and maintenance of the PBX is so easy that you can effortlessly manage it yourself, whether on an appliance or server at your premise on Windows, Linux or in the cloud. Alternatively you can choose to have it hosted by 3CX for a completely hassle-free solution.		About Today’s business needs are constantly evolving. The need to be contactable anywhere and allow your team members to work from multiple locations is a current and common scenario. Optus Loop is built to support your needs. As a cloud-based VoIP (Voice over Internet Protocol) solution, it allows your team to connect anywhere using existing devices in a cost-effective way.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies of all sizes in all industries that need an open standards IP PBX		Audience Companies of all sizes looking for an advanced Unified Communications solution
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported		Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported		API Offers API Not Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing Free for up to 10 users 3CX Pricing is based on your needs. 3CX FREE is free forever for up to 10 users. 3CX SMB is our low cost solution for up to 20 users. All other 3CX subscriptions are based on the number of simultaneous calls and not the number of extensions/users. This makes 3CX pricing much more competitive. Enter the number of users you have and we will automatically calculate the 3CX license size your company needs. Free Version Supported Free Trial Not Supported		Pricing $40 per user per month Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 4.8 / 5 ease 4.8 / 5 features 4.8 / 5 design 4.7 / 5 support 4.3 / 5 Read all reviews		Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros from Real Users Pros Easy to use and great features. The value for money is great. Support Linux and Windows. And great support team. 3CX is very easy to use, for both the end user and the admin. Loaded with great features. The pricing structure is very affordable and more than competitive with other solutions out there. They are constantly adding updates and new features or improving on the ones they already had. Easy to use. Reliable. Fast. Features are unreal. Set it and forget it. Chat features through a website. Texting to land lines is awesome. It goes on and on. Flexible platform, user friendly, excellent support, moderate pricing, versions just keep getting better. Incredibly user friendly with standard features normally hidden behind paywalls or add-on modules. Ability to allow users to manage their own extension settings and desk phone(s) to their liking along with time of day rules and routing allow admins to focus on the running of the system instead of the headaches of user management. Small offices can get started with NO licensing costs! But, even so, the cost of licensing for larger systems is very reasonable when you break it down 'per phone'. 3CX incorporates every feature you'd need to provide to businesses a way to facilitate a fantastic customer experience. We love the call queues so that customers don't have to endlessly hunt for an employee. The advanced database integration is mostly unheard of these days. Easy phone and trunk configuration make it a breeze to rollout. Easy to manage. Lot's of administrative tasks are automated like renewing SSL certs. Flexible for most businesses. Never pay per extension. Most innovative IP-PBX around. Scales up & down - easy to install & maintain. Answer calls from anywhere. Audio/video calls from you mobile. All these feature for a meagre annual license price. Easy to configure and manage. Stability is key and 3CX doesn't fall short. SBC management and configuration is a breeze, people without knowledge can build their PBX easy.
Training Documentation Supported Webinars Supported Live Online Not Supported In Person Supported		Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information 3CX Founded: 2005 United States www.3cx.com		Company Information Optus Australia www.optus.com.au
Alternatives PBXware Bicom Systems		Alternatives MightyCall
Yeastar P-Series PBX System Yeastar		Nextiva
Squaretalk		Phone.com
Thirdlane		Grasshopper GoTo
Ringover View All		Callture View All
Categories Business Phone Systems Supported Business VoIP Supported Call Center Supported Call Center Infrastructure (CCI) Supported Cloud Communication Platform Supported Cloud PBX Supported Fax Server Supported Live Chat Supported PBX Supported Softphone Supported Telephony Supported Unified Communications Supported Video Conferencing Supported Web Conferencing Supported		Categories Business VoIP Supported Call Center Infrastructure (CCI) Supported Call Forwarding Supported Cloud PBX Supported Unified Communications Supported
Business VoIP Features Call Parking Supported Call Recording Supported Contact Management Supported Encryption Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Unified Communications Supported Voice Quality Enhancement Not Supported Cloud PBX Features Call Recording Supported Call Routing Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Virtual Extensions Supported Web Conferencing Supported Unified Communications Features Audio / Video Conferencing Supported Calendar Management Supported Call Recording Supported Call Routing Supported Chat / Messaging Supported Fax Management Supported File Sharing Supported Mobile Access Supported Multi-User Collaboration Supported Voice Mail Supported Show More Features Business Phone Systems Features Call Logging Supported Call Monitoring Supported Call Recording Supported Call Routing Supported Employee Directory Supported IVR / Voice Recognition Supported Mobile Access Supported Virtual Call Center Supported Web Conferencing Supported Call Center Features Blended Call Center Supported Call Logging Supported Call Recording Supported Call Scripting Supported Campaign Management Supported Database Not Supported Escalation Management Supported Inbound Call Center Supported IVR / Voice Recognition Supported Manual Dialer Supported Outbound Call Center Supported Predictive Dialer Supported Progressive Dialer Supported Queue Management Supported Real-time Chat Supported Reporting/Analytics Supported Cloud Communication Platform Features Audio / Video Conferencing Supported Call Center Supported Call Recording Supported Call Routing Supported Chat / Messaging Supported Fax Management Supported File Sharing Supported IVR / Voice Recognition Supported Fax Server Features Archiving & Retention Not Supported Automated Routing Supported Delivery Management Not Supported Email to Fax Not Supported Fax to Email Supported FoIP Supported Whitelisting / Blacklisting Supported Live Chat Features Canned Responses Supported Customizable Branding Not Supported Geo Targeting Not Supported Offline Form Supported Proactive Chat Not Supported Screen Sharing Not Supported Third Party Integration Supported Transfers / Routing Supported Website Visitor Tracking Not Supported Softphone Features Audio / Video Conferencing Supported Call Logging Supported Call Recording Supported Call Transfer Supported Caller Identification Supported Chat / Messaging Supported Contact Management Supported Fax Management Supported Telephony Features Auto-Dialer Supported Call Center Management Supported Call Monitoring Supported Contact Management Supported Inbound Reporting Supported IVR / Voice Recognition Supported Outbound Reporting Supported Predictive Dialer Supported Telemarketing Management Not Supported Voice & Data Integration Not Supported VoIP Supported Video Conferencing Features Electronic Hand Raising Supported Mobile Access Supported On-Demand Webcasting Supported Presentation Streaming Supported Presentation Tools Supported Private Chat Supported Real-Time Chat Supported Record & Playback Ability Supported Screen Sharing Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Supported Web Conferencing Features Electronic Hand Raising Supported Mobile Access Supported On-Demand Webcasting Supported Presentation Streaming Supported Presentation Tools Supported Private Chat Not Supported Real-Time Chat Supported Record & Playback Ability Supported Screen Sharing Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Supported		Business VoIP Features Call Parking Not Supported Call Recording Supported Contact Management Supported Encryption Not Supported IVR / Voice Recognition Supported Ring Groups Not Supported SIP Trunking Not Supported Unified Communications Not Supported Voice Quality Enhancement Not Supported
Integrations 1C:Enterprise Supported Acarda Outbound Supported Act! Supported Controvo Supported DATEV Supported DIDforSale Supported Flip Supported Freshdesk Supported HubSpot Customer Platform Supported Infrasys POS Supported Inserve Supported Microsoft 365 Supported Microsoft Outlook Supported Motileo Supported New Era Supported SIP.US Supported SIPStation Supported Zentrunk Supported Zoho CRM Supported eWay-CRM Supported Show More Integrations View All 70 Integrations		Integrations 1C:Enterprise Not Supported Acarda Outbound Not Supported Act! Not Supported Controvo Not Supported DATEV Not Supported DIDforSale Not Supported Flip Not Supported Freshdesk Not Supported HubSpot Customer Platform Not Supported Infrasys POS Not Supported Inserve Not Supported Microsoft 365 Not Supported Microsoft Outlook Not Supported Motileo Not Supported New Era Not Supported SIP.US Not Supported SIPStation Not Supported Zentrunk Not Supported Zoho CRM Not Supported eWay-CRM Not Supported Show More Integrations View All 3 Integrations
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