Related Products
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About
360 SMS App is a 100% Salesforce- and Zoho-native, AI-powered messaging solution built to elevate digital engagement across 15+ channels—directly from your CRM. Trusted by 60k+ users in 100+ countries for 10+ years, it holds a 4.98/5 Salesforce AppExchange rating backed by 1,200+ reviews.
Run two-way messaging from one console across SMS, WhatsApp, WeChat, LINE, Viber, Kakao, Zalo, and more. Sales, marketing, and service teams can send, receive, and track conversations without switching tools or losing context. Every interaction stays tied to CRM records—giving teams a complete view of customer communication and enabling consistent follow-ups across the lifecycle.
Automate engagement with no-code tools for quick setup, or scale with CRM workflows and integrations for advanced use cases. AI boosts productivity and quality with suggested replies, message refinement, real-time translation, conversation summaries and insights, and next-best-action recommendations. AI chatbots and AI-
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About
WaliChat is a communication platform designed for teams that use WhatsApp to talk to customers. Most businesses struggle when they outgrow a single phone; WaliChat fixes this by letting multiple people manage one (or several) WhatsApp numbers from their computers or phones simultaneously.
Crucially, it works with your existing WhatsApp Business number. You don’t have to migrate your data or lose your chat history—you just connect it and start working.
Key Features That Actually Matter
Shared Inbox for Teams: Instead of passing a phone around, your entire support or sales team can log in, see incoming messages, and reply. You can assign specific chats to certain team members so things don’t get messy.
No-Code AI & Automations: It has a visual builder (called "Flows") where you can set up AI agents. These aren't just basic "out of office" replies; they can be trained on your business data to answer FAQs or qualify leads 24/7 without a human stepping in.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
For companies that need an SMS app to maximize output
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Audience
Business, sales, customer support, CRM, support team, chatbot, developers, CRM automations, messaging automations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$20 or $7 per month
Free Version
Free Trial
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Pricing
$39/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company Information360 SMS APP
Founded: 2012
United States
360smsapp.com
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Company InformationWaliChat
Founded: 2021
United Kingdom
wali.chat
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Categories |
Categories |
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Customer Engagement Features
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
SMS Marketing Features
2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
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