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About

360 SMS App is a 100% Salesforce- and Zoho-native, AI-powered messaging solution built to elevate digital engagement across 15+ channels—directly from your CRM. Trusted by 60k+ users in 100+ countries for 10+ years, it holds a 4.98/5 Salesforce AppExchange rating backed by 1,200+ reviews. Run two-way messaging from one console across SMS, WhatsApp, WeChat, LINE, Viber, Kakao, Zalo, and more. Sales, marketing, and service teams can send, receive, and track conversations without switching tools or losing context. Every interaction stays tied to CRM records—giving teams a complete view of customer communication and enabling consistent follow-ups across the lifecycle. Automate engagement with no-code tools for quick setup, or scale with CRM workflows and integrations for advanced use cases. AI boosts productivity and quality with suggested replies, message refinement, real-time translation, conversation summaries and insights, and next-best-action recommendations. AI chatbots and AI-

About

TextBolt lets businesses send and receive SMS from email, a web dashboard, or API: email-to-SMS alerts from tools like Datadog and Grafana, bulk SMS campaigns, scheduled messages, contact lists, and auto-replies.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

For companies that need an SMS app to maximize output

Audience

Small businesses, clinics, service providers and teams that want to send SMS alerts and appointment reminders from email.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$20 or $7 per month
Pricing starts at $20/month or $7/user/month. Final cost depends on users, channels enabled, and message volume. Includes native Salesforce/Zoho messaging, conversation tracking, CRM logging, templates, and compliance tools. AI, chatbot, and advanced automation features are available in higher tiers. Custom pricing available for enterprise needs.
Free Version Not Supported
Free Trial Supported

Pricing

$29/month
Basic is $29/month for 500 message credits, or $23.20/month billed annually. Standard is $49/month for 1,000 credits; Professional is $99/month for 2,500 credits. Enterprise pricing is custom for 5,000+ credits per month, starting at $0.030 per segment. An optional toll-free number costs $45/year; additional carrier charges may apply.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 5.0 / 5
design 4.8 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • I appreciate the 360 SMS App for its seamless communication solutions. The platform excels in providing efficient and customizable mass texting, chat/messaging, and SMS features within Salesforce, streamlining communication processes and enhancing overall engagement.
  • 360 SMS is a streamlined messaging app that supports multiple channels, including SMS, MMS, WhatsApp, and more. Its point-and-click automation tools enable users to automate messages conveniently, run drip campaigns, create chatbots with ease.
  • We're highly impressed with the set of features the 360 SMS app provides. Being a Salesforce native, the app is highly flexible, and our dedicated account manager helped meet our unique business requirements. I loved the team's responsiveness and dedication.
  • I must say the app delivers, what it promises. This app performed beyond my expectations. Its certain capabilities just won me over, especially its drip campaign, automation capabilities without coding, and link tracking. On top of it, the support team made our journey easier with the 360 SMS app.

Cons

  • As of now, I haven't encountered any notable drawbacks with the 360 SMS App. Its seamless integration and efficient communication features have met expectations. I appreciate its user-friendly design and functionality, contributing to a positive experience.
  • There are no drawbacks to this app that I can think of.
  • Don't have a single con to talk about. overall good SMS App.
  • Nothing negative to report. Every capability is just WOW.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

360 SMS APP
Founded: 2012
United States
360smsapp.com

Company Information

TextBolt
Founded: 2022
Brampton, Ontario, Canada
textbolt.com

Alternatives

SMS Ninja

SMS Ninja

Ksolves India Limited

Alternatives

No Alternatives
Ventas CPQ & SMS Solution

Ventas CPQ & SMS Solution

Kcloud Technologies
SMS-Magic

SMS-Magic

Screen-Magic Mobile Media Inc

Categories

Categories

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Supported
Video Content Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Not Supported
MMS Supported
Mobile Coupons Not Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Not Supported

Integrations

Apple Mail Not Supported
CRMJIO Supported
Gmail Not Supported
Google Contacts Not Supported
Microsoft Outlook Not Supported
Salesforce Supported
Thunderbird Not Supported
Zoho CRM Supported

Integrations

Apple Mail Supported
CRMJIO Not Supported
Gmail Supported
Google Contacts Supported
Microsoft Outlook Supported
Salesforce Not Supported
Thunderbird Supported
Zoho CRM Not Supported
Claim 360 SMS APP and update features and information
Claim 360 SMS APP and update features and information
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