360 SMS APP vs. RakanSales Comparison


360 SMS APP	RakanSales VeecoTech Solutions	+	+
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		Related Products TextUs Drive up to 5x higher conversions, reach new customers, convert more pipeline, and keep existing customers engaged—all with the power of TextUs. TextUs is the most flexible, easiest-to-use business texting platform on the market. Automate your SMS with sequences or Keywords, have conversational 1:1 messages or send personalized SMS campaigns to an audience segment. The power of TextUs allows you to start connecting with your customers in ways that get attention. 854 Ratings Visit Website Birdeye irdeye is the #1 AI platform for Hyperlocal Marketing®, purpose-built for multi-location brands. Over 150,000 businesses rely on Birdeye’s intelligent AI agents to run marketing and drive business outcomes. Birdeye helps multi-location brands enhance online reputation, engage customers across social, search, and web, and gain real-time insights into consumers and competitors — all to boost leads & increase foot traffic, reduce costs, and grow revenue. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. 5,030 Ratings Visit Website Podium Podium is a comprehensive AI-driven lead management and communication platform utilized by over 100,000 businesses seeking to enhance customer acquisition and retention. At the heart of Podium’s innovation is its AI employee, which ensures businesses respond to incoming leads instantly around the clock, dramatically improving conversion rates and revenue growth. The platform assists businesses in generating more customer reviews, improving their Google rankings, and unifying their lead channels into a single, manageable dashboard. Through the web and mobile applications, businesses can call and text customers, send payment links for quick transactions, and deploy bulk messaging campaigns to boost repeat sales. Podium’s powerful AI-driven automations seamlessly manage customer interactions across multiple communication platforms, providing accurate and timely responses that help drive sales. 2,128 Ratings Attentive Send messages your customers want to read (and act on). Attentive’s AI-powered SMS & email platform helps retail enterprises to e-commerce entrepreneurs engage customers and drive billions in revenue. We'll help you target the right audience and measure your most important metrics to optimize your marketing program. And with over 100 flexible integrations, you can seamlessly connect to the rest of your marketing stack. We partner with industry innovators in retail & e-comm, food & beverage, and media & entertainment. Attentive’s AI-powered SMS & email platform will double your ROI in just a few months. Learn more about our free 30-day trial. 1,438 Ratings Visit Website CallHub CallHub is a digital organizing platform empowering political campaigns, nonprofits, advocacy groups, unions, and businesses with scalable outreach via calling, texting, email, and automation. The platform offers Predictive Dialer for high-volume campaigns, Power Dialer for personalized calls, and Auto Dialer. AI-powered Smart Insights categorize call sentiments. Dynamic Caller ID, Spam Shield, and SHAKEN/STIR compliance maximize answer rates. Text capabilities include Peer-to-Peer Texting, Text Broadcasts, and Text-to-Join with SMS/MMS support, URL tracking, and automated responses. Workflows automation enables multi-channel campaigns. The mobile app allows volunteers join campaigns from smartphones. CRM integrations with NationBuilder, NGP VAN, Salesforce, and Blackbaud ensure seamless sync. CallHub is SOC 2, ISO 27001, GDPR, and TCPA compliant. Trusted by 200,000+ campaigns, it has facilitated 1 billion calls and 750 million texts. 426 Ratings Visit Website Notifyre Elevate your business communications with Notifyre's secure SMS and fax solutions. We're ISO 27001 certified and fully HIPAA compliant, providing BAA's, user access controls and audit trails and more security features. Benefit from flexible pay-as-you-go fax & SMS and outstanding value receive fax plans. Fax service features include: - Online Fax Platform - Email to Fax and Fax to Email - Fax API -Online Fax Numbers -Fax Number Porting -Fax Broadcast Text messaging service features include: - 10DLC Registration -> Book a Demo for one-on-one guidance! - SMS Online, Email to SMS, SMS API - Mass Text Messaging & SMS Marketing - Subscriber Management Tools - Bulk Upload Contacts to Address Book - Create SMS Templates & Personalization Fields Outstanding value and 5-star service. Our dedicated team are here to help. We are 100% committed to providing the very best service. 47 Ratings Visit Website Klaviyo Klaviyo is the AI-first B2C CRM platform that helps you grow by integrating marketing, analytics, and customer service in one solution. Powered by unified data and built-in AI, it's faster and easier than ever to create personalized, lasting customer relationships. Klaviyo unifies your customer profiles by capturing every event, and then lets you orchestrate your email marketing, SMS marketing, push notifications, WhatsApp, and RCS campaigns in one place. Built-in AI agents plan and launch campaigns, personalize every send, answer questions, and resolve issues. With real-time attribution and insights, you'll be able to make smarter, faster decisions that drive ROI. Trusted by more than 170,000 businesses, Klaviyo can grow your business while keeping operations simple and customer relationships strong 5,288 Ratings Visit Website Signalmash Signalmash is a boutique CPaaS built for businesses that need reliable communications and real human support behind every interaction. No tiers. No wait times. Real support for faster development and better outcomes for your customers. Our enterprise-grade customer gets a dedicated Slack channel with our engineers. Direct Tier-1 connections with AT&T, Verizon & T-Mobile. 94% first-time 10DLC approval rate. SMS: 10DLC \| Short code \| Toll-free \| RCS: RCS Rich \| RCS Media through API & No-Code Platform Voice: SIP Trunking \| VoIP \| Termination \| Origination Numbers/DIDs: Local, short code & toll-free numbers \| BCID (Branded Caller ID) Number Intelligence/Lookup: Subscriber Info (CNAM) \| Carrier Information \| Carrier Type (Fixed or Wireless) \| Federal DNC Status Signalmash enterprise-grade reliability, boutique-level support. 16 Ratings Visit Website Dialpad Connect Dialpad Connect is an AI-powered unified communications platform that combines voice, video, and messaging to enhance team collaboration and customer interactions. It features real-time call transcription, automated call summaries, and AI-generated action items to help users stay focused during conversations. The platform integrates seamlessly with popular business apps like Salesforce, Zendesk, Microsoft Teams, and Google Workspace to streamline workflows. Designed for businesses of all sizes, Dialpad Connect delivers enterprise-grade reliability with 100% uptime SLA and robust disaster recovery. Security and privacy are core priorities, meeting standards like GDPR, HIPAA, and SOC 2 compliance. Dialpad Connect helps companies elevate customer experiences while boosting team productivity. 4,168 Ratings Visit Website CallTools Revolutionize your contact center with CallTools—the cutting-edge cloud-based software that integrates your inbound and outbound dialing on a single platform. Boost your agents’ productivity and enhance customer engagement like never before with CallTools’ powerful suite of call center features, including predictive dialing, call recording, and multi-touch campaigns with email and SMS capabilities. Get a complete 360-degree view of your agents’ performance and take advantage of real-time reporting. With seamless integration options, advanced queue management, and flexible IVR settings, CallTools ensures a streamlined workflow. Effortlessly manage data targeting and caller ID strategies to optimize connection rates and improve outcomes. Empower your team with a user-friendly interface designed to simplify complex tasks while delivering consistent results. 538 Ratings Visit Website
About 360 SMS App is a 100% Salesforce- and Zoho-native, AI-powered messaging solution built to elevate digital engagement across 15+ channels—directly from your CRM. Trusted by 60k+ users in 100+ countries for 10+ years, it holds a 4.98/5 Salesforce AppExchange rating backed by 1,200+ reviews. Run two-way messaging from one console across SMS, WhatsApp, WeChat, LINE, Viber, Kakao, Zalo, and more. Sales, marketing, and service teams can send, receive, and track conversations without switching tools or losing context. Every interaction stays tied to CRM records—giving teams a complete view of customer communication and enabling consistent follow-ups across the lifecycle. Automate engagement with no-code tools for quick setup, or scale with CRM workflows and integrations for advanced use cases. AI boosts productivity and quality with suggested replies, message refinement, real-time translation, conversation summaries and insights, and next-best-action recommendations. AI chatbots and AI-	About RakanSales is an AI-powered sales CRM for Malaysian SMEs that unifies WhatsApp, Facebook, Instagram, and email into one inbox, which is able to automate follow-ups, manage leads, and help sales teams close faster without switching between apps.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience For companies that need an SMS app to maximize output	Audience Small and medium-sized businesses (SMEs) in Malaysia across retail, e-commerce, services, healthcare, property, education, and F&B. Particularly suited for businesses with active WhatsApp or social media sales channels and teams of 2–50 sales staff who need a structured, automated way to manage high volumes of inbound leads.
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos No images available
Pricing $20 or $7 per month Free Version Free Trial	Pricing ₹150/month/2 users Free Version Free Trial
Reviews/Ratings Overall 5.0 / 5 ease 4.5 / 5 features 5.0 / 5 design 4.8 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information 360 SMS APP Founded: 2012 United States 360smsapp.com	Company Information VeecoTech Solutions Founded: 2011 Malaysia www.veecotech.com.my/
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Categories Business Text Messaging Customer Engagement Ringless Voicemail Drop SMS Marketing	Categories CRM
Show More Features Customer Engagement Features Analytics Churn Management Communication Management Community Management Content Syndication Feedback Collection Gamification Live Chat Video Content SMS Marketing Features 2-Way Messaging Artificial Intelligence Contact Management Mass Texting Message Personalization MMS Mobile Coupons Mobile Keywords Polls / Voting Reporting/Analytics Scheduled Messaging Shortcodes Text-to-Win
Integrations CRMJIO Facebook Instagram Salesforce WhatsApp Zoho CRM View All 3 Integrations	Integrations CRMJIO Facebook Instagram Salesforce WhatsApp Zoho CRM View All 3 Integrations
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