360 DataCraft

360 DataCraft

360 Data Craft
OpenText CloudAlly Backup

OpenText CloudAlly Backup

OpenText
1.0 out of 5 stars
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About

360 DataCraft is a Salesforce data protection platform for organizations that need to back up, restore, and archive CRM data. It uses customer-controlled Amazon S3 storage and supports scheduled and real-time backups, including full or selected-object backup options. Users can restore deleted or modified Salesforce records, recover individual records and fields, and preview restore operations before applying them. The platform also supports transferring Salesforce files and attachments to external S3 storage and archiving inactive Salesforce data to help manage Salesforce storage use. These capabilities are intended for Salesforce administrators and teams responsible for protecting business records, planning recovery, and managing CRM data retention.

About

OpenText CloudAlly Backup provides a secure, enterprise-grade solution for protecting all major SaaS applications, including Microsoft 365, Google Workspace, Salesforce, Box, and Dropbox. The platform offers automated and on-demand immutable backups stored in AWS S3 or in customer-owned cloud environments such as Azure, GCP, or AWS. With unlimited retention, granular restore options, and point-in-time recovery, organizations can rapidly recover from malware, human error, sync issues, or outages. CloudAlly’s backup services include full metadata preservation and support for advanced use cases such as sandbox seeding and anomaly detection. Built with strong security standards—AES 256-bit encryption, MFA, Okta/OAuth authentication, HIPAA/GDPR compliance, and ISO certifications—the platform ensures data protection that meets global regulatory requirements. Trusted by more than 30,000 organizations, CloudAlly simplifies SaaS data protection while delivering cost savings.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Salesforce users.

Audience

OpenText CloudAlly Backup is ideal for organizations that rely on SaaS applications and need secure, compliant, and reliable protection against data loss across their cloud environments

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$3.00/month
$3 month/user or $30 year/user
Non Profit and Educational discounts available!
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • I genuinely have nothing positive to add here. The experience was completely disappointing and frustrating.

Cons

  • Our experience with CloudAlly has been nothing short of frustrating. For nearly two months, we faced critical issues, and their so-called support team offered nothing but excuses and hollow promises of escalation. Not once did they proactively update us or provide a clear timeline for resolution. The lack of communication and accountability is staggering. This level of service raises serious concerns about the reliability of their platform and, frankly, makes it feel like a scam. We’ve wasted time, money, and resources trying to get answers or solutions that never came. If you value professionalism, transparency, and a functional service, look elsewhere. CloudAlly fails on all fronts. We will be canceling our subscription and strongly advise others to steer clear.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

360 Data Craft
360datacraft.com

Company Information

OpenText
Founded: 1991
Canada
www.cloudally.com

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Categories

SaaS Backup Supported

Categories

Backup Supported
Data Recovery Supported
HIPAA Compliance Supported
ISO Compliance Supported
SaaS Backup Supported

Backup Features

Backup Log Supported
Backup Scheduling Supported
Cloud Backup Supported
Compression Supported
Continuous Backup Supported
Encryption Supported
Incremental Backup Supported
Local Server Options Not Supported
Remote Server Options Not Supported
Secure Data Storage Not Supported
Web Access / Restoration Not Supported

Business Continuity Features

Backup Log Supported
Backup Scheduling Supported
Compression Supported
Continuous Backup Supported
Encryption Supported
Incremental Backup Supported
Local Server Options Supported
Multiple System Support Supported
Remote Server Options Not Supported
Secure Data Storage Supported
Web Access / Restoration Supported

Data Recovery Features

Web Access / Restoration Not Supported
Backup Log Not Supported
Backup Scheduling Supported
Compression Supported
Continuous Backup Supported
Encryption Supported
Incremental Backup Supported
Local Server Options Supported
Multiple System Support Supported
Remote Server Options Not Supported
Secure Data Storage Supported

HIPAA Compliance Features

Access Control / Permissions Not Supported
Audit Management Not Supported
Compliance Reporting Not Supported
Data Security Supported
Documentation Management Not Supported
For Healthcare Supported
Incident Management Not Supported
Policy Training Not Supported
Remediation Management Not Supported
Risk Management Not Supported
Vendor Management Not Supported

Integrations

Salesforce Supported
Amazon S3 Supported
Box Not Supported
Dropbox Not Supported
Google Workspace Not Supported
Microsoft 365 Not Supported
Microsoft OneDrive Not Supported
Microsoft SharePoint Not Supported
Zix Secure Cloud Not Supported

Integrations

Salesforce Supported
Amazon S3 Not Supported
Box Supported
Dropbox Supported
Google Workspace Supported
Microsoft 365 Supported
Microsoft OneDrive Supported
Microsoft SharePoint Supported
Zix Secure Cloud Supported
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Claim 360 DataCraft and update features and information
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