ZoomMate

ZoomMate

Zoom Communications
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About

247Rep is an AI-powered business communication platform that acts like a team of AI employees across WhatsApp, Telegram, email, web, and voice. Each AI rep has skills it can choose mid-conversation, memory across channels, a voice learned from your past chats, and judgment for when to hand off to a human. It can answer questions, look up catalogs, track orders, book appointments, capture leads, verify receipts, follow up on quiet threads, and escalate complex cases without requiring users to build flowcharts. The voice channel provides a real business phone number, natural AI answering, call transcription, outbound dialing, and conference-in support, while the web channel can answer questions and take voice calls from a site. A shared memory keeps customer history consistent across channels, so people do not have to repeat themselves.

About

ZoomMate is an AI-powered workplace assistant developed by Zoom to help individuals and teams automate tasks, manage information, and turn conversations into completed work. Integrated with Zoom Workplace, the platform combines meeting intelligence, autonomous AI agents, enterprise search, and workflow automation. Its capabilities include meeting summaries, action item extraction, document creation, research, scheduling assistance, and automated follow-up communications. ZoomMate can retrieve relevant information from meetings, chats, documents, and connected business applications to provide context-aware answers and recommendations. Users can create custom AI agents and recurring workflows that execute tasks across Zoom and third-party systems such as Salesforce, Jira, Google Drive, and OneDrive. The platform also supports AI-powered presentations, spreadsheets, collaborative documents, and personalized productivity assistance through a unified workspace.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses and customer-facing teams wanting to automate sales, support, bookings, follow-ups, and conversations across messaging, email, web, and voice channels

Audience

Business professionals, executives, project managers, sales teams, marketing departments, IT professionals, operations teams, administrative assistants, and enterprises seeking AI-powered meeting intelligence, autonomous agents, enterprise search, workflow automation, and collaborative productivity tools

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0.01 per credit
Free Version Supported
Free Trial Not Supported

Pricing

$16.67/user/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Having WhatsApp, email, Telegram, web widget, and voice all routed through one AI layer means customers get consistent answers no matter how they reach out. The "AI employee" model, each channel rep has its own skills, memory, and judgment on when to hand off to a human, cuts down on repetitive replies without losing the personal touch. The Chief-of-Staff feature is a nice touch too, surfacing only what actually needs my attention instead of me babysitting every chat. Credit-based pricing (no forced subscription) is also a big plus if your volume fluctuates month to month.

Cons

  • Multi-user dashboard access isn't available yet, so only one login per workspace right now, which is a bit limiting for teams. Voice and SMS channels are currently restricted for businesses billing in USD/GBP/EUR. WhatsApp onboarding can also hit approval snags for brand-new business accounts with no prior setup — worth going in patient on that step.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

247Rep
Founded: 2025
Nigeria
www.247rep.app/

Company Information

Zoom Communications
Founded: 2011
United States
www.zoom.com/en/products/ai-assistant/

Alternatives

Alternatives

Fathom

Fathom

Fathom.ai
Zoom Canvas

Zoom Canvas

Zoom Communications
Zoom Workplace

Zoom Workplace

Zoom Communications
Zoom Sheets

Zoom Sheets

Zoom Communications
Cognigy.AI

Cognigy.AI

NiCE Cognigy
Zoom Paper

Zoom Paper

Zoom Communications

Categories

AI Agents Supported
AI Employees Supported

Categories

AI Agents Supported
AI Assistants Supported
AI Employees Supported
AI Productivity Supported
AI Tools Supported
AI Workspaces Supported
Generative AI Supported

Integrations

Beetsol Not Supported
Elvance Not Supported
Google Drive Not Supported
Jira Not Supported
Microsoft Outlook Not Supported
Model Context Protocol (MCP) Not Supported
Salesforce Not Supported
Slack Not Supported
Telegram Supported
WhatsApp Supported
Zoom Not Supported
Zoom Contact Center Not Supported
Zoom Events Not Supported
Zoom Phone Not Supported
Zoom Rooms Not Supported
Zoom Scheduler Not Supported
Zoom Webinars Not Supported
Zoom Whiteboard Not Supported
Zoom Workplace Not Supported

Integrations

Beetsol Supported
Elvance Supported
Google Drive Supported
Jira Supported
Microsoft Outlook Supported
Model Context Protocol (MCP) Supported
Salesforce Supported
Slack Supported
Telegram Not Supported
WhatsApp Not Supported
Zoom Supported
Zoom Contact Center Supported
Zoom Events Supported
Zoom Phone Supported
Zoom Rooms Supported
Zoom Scheduler Supported
Zoom Webinars Supported
Zoom Whiteboard Supported
Zoom Workplace Supported
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