1up

1up

1up.ai
AnswerWise

AnswerWise

Oxynus Technologies
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About

We’ve had the privilege of working with amazing sales teams in various industries over the past 2 decades. These folks have an incredibly difficult job, and no matter how much training content is provided or how many tools get purchased, sales teams struggle with the pain of getting accurate information when they need it most. Whether you need a detailed technical guide or a simple 1-liner for a cold call, 1up can handle questions about products, processes, and so much more. You no longer have to manually answer customer queries or fumble with legacy knowledge management tools. Upload your sales training content to 1up so even the newest teammates can get quick answers to difficult questions. You no longer need to worry if they have the latest documentation.

About

AnswerWise is a stunningly simple AI layer for your customer support that helps deflect your common support queries while providing a seamless support experience for your customers. Customers submit their question on the AnswerWise widget placed on your product dashboard or support page. AnswerWise uses machine learning to understand your customer's query and finds the most relevant answers from your existing knowledge base. Customers browse through the articles suggested and if the answer is found, they can indicate the same or submit another question. If customers still need help, they can contact the support team on any available channel including email and chat. AnswerWise integrates directly with popular customer support/helpdesk/live chat softwares to sync knowledge bases and handoff support tickets. Transform your customer support to optimize towards an AI first approach that prioritizes deflection while also ensuring a seamless customer service experience.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Sales teams looking for a knowledge automation platform to automate complex sales questions

Audience

Companies looking for an AI layer software solution for their customer support needs

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$249 per month
Free Version Not Supported
Free Trial Supported

Pricing

$99 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

1up.ai
Founded: 2021
United States
1up.ai/

Company Information

Oxynus Technologies
Founded: 2018
India
www.answerwise.io

Alternatives

Alternatives

AnswerDash

AnswerDash

CloudEngage
Egentify

Egentify

Egentify, Inc.
Answer Writer

Answer Writer

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Vendorful AI

Vendorful AI

Vendorful
KnowledgeBase

KnowledgeBase

LiveChat Software
Inventive AI

Inventive AI

Inventive

Categories

AI Knowledge Base Supported
AI RFP Supported
AI Sales Tools Supported
RFP Supported
Sales Enablement Supported

Categories

Integrations

Box Supported
Confluence Supported
Freshdesk Not Supported
Google Drive Supported
Microsoft Teams Supported
Salesforce Agentforce Service Not Supported
Slack Supported
Zendesk Not Supported

Integrations

Box Not Supported
Confluence Not Supported
Freshdesk Supported
Google Drive Not Supported
Microsoft Teams Not Supported
Salesforce Agentforce Service Supported
Slack Not Supported
Zendesk Supported
Claim 1up and update features and information
Claim 1up and update features and information
Claim AnswerWise and update features and information
Claim AnswerWise and update features and information