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About

1Channel is a sales force automation platform for managing distributed field sales teams through a web-based management portal and mobile field application. It combines attendance tracking, beat planning, store management, order processing, visit tracking, analytics, product management, and workforce administration in one system. The mobile app lets field representatives record attendance, visits, orders, activities, expenses, and daily work, while managers configure users, stores, products, territories, and sales plans through the portal. Attendance capabilities include AI photo validation, geofencing, GPS coordinates, timestamps, late-attendance monitoring, and regularization workflows. The platform also provides more than 40 prebuilt reports, custom reporting, Excel and CSV exports, role-based access controls, approval workflows, and territory-based data visibility.

About

1Channel Workforce Management replaces spreadsheets and manual rosters for distributed field teams. Managers approve daily or weekly beat plans assigning stores to employees, upload plans from Excel, and track coverage against planned stores. Employees record attendance in Android or iOS apps with geo-tagged photos; AI matches them to first-login references, with random checks during work hours. Earned leave is allocated monthly and carries forward. Expense claims are filed by expense head and routed to reporting heads through the organization hierarchy. People-hygiene audits document uniforms and grooming with photos. Monthly attendance closure summarizes working, present, absent, and late days for payroll, with Excel, CSV, or API sync. Catalyst highlights reps needing weekly coaching based on attendance, beat compliance, and activity patterns. The system supports field sales, retail, FMCG, manufacturing, healthcare, logistics, BPO, service, and maintenance teams.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

FMCG, CPG, pharmaceutical, manufacturing, retail, automotive, financial services, and other organizations that need to manage large distributed field sales teams, outlet coverage, channel sales, orders, attendance, and territory execution

Audience

Field sales teams, retail chains, FMCG and CPG companies, manufacturing plants, healthcare organizations, logistics and distribution teams, BPOs and call centers, and service and maintenance teams

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Supported

Pricing

Plans are available month to month or with an annual commitment. Pricing varies by selected features, user count, and deployment model. Every plan includes cloud hosting and Android and iOS mobile apps.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

1Channel
India
www.1channel.co

Company Information

Channelplay SaaS
Founded: 2014
India
www.1channel.co/sfa/workforce-management-software

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BeatRoute

BeatRoute

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Alternatives

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eMobiz

Fpt Software
Imprint

Imprint

Asti Infotech

Categories

Categories

Sales Force Automation Features

Call Management Not Supported
Campaign Management Not Supported
Channel Management Supported
Commission Management Not Supported
Contact Management Not Supported
Contract Management Not Supported
Customer Database Not Supported
Email Marketing Not Supported
Field Sales Management Supported
Lead Management Not Supported
Opportunity Management Not Supported
Performance Metrics Supported
Proposal Generation Not Supported
Referral Tracking Not Supported
Sales Forecasting Supported
Territory Management Supported

Integrations

1Channel AI-Powered DMS Supported
1Channel Distributor Analytics & Reporting Supported
1Channel Inventory & Stock Management Supported
1Channel Sales Team LMS Supported
1Channel Warehouse Management Supported
KYC Hub Supported

Integrations

1Channel AI-Powered DMS Not Supported
1Channel Distributor Analytics & Reporting Not Supported
1Channel Inventory & Stock Management Not Supported
1Channel Sales Team LMS Not Supported
1Channel Warehouse Management Not Supported
KYC Hub Not Supported
Claim 1Channel Sales Force Automation and update features and information
Claim 1Channel Sales Force Automation and update features and information
Claim 1Channel Workforce Management Software and update features and information
Claim 1Channel Workforce Management Software and update features and information