1Channel Return & Claims Management1Channel
|
||||||
Related Products
|
||||||
About
1Channel Return & Claims Management Software processes sales returns at the retailer, distributor, super stockist, and field sales levels, with automatic credit note generation once a return is approved by the higher-level party in the hierarchy. Damage, expired, and defective stock claims move through configurable approval routing based on role or reporting hierarchy, with up to seven approval levels available for complex distribution networks. GRN discrepancies trigger an automatic notification instead of blocking the goods receipt, and credit limit exceptions are flagged automatically so a manager can approve and update the limit in the same step. Field teams can raise and track returns directly from the mobile app during market visits.
|
About
Customer inquiries concerning returns take up the majority of a customer-support rep’s workday. Let customers self-serve while delivering an exceptional experience. Prominently offering an easy returns process is the single most impactful action to convert more visitors to customers and increase your average order value. Our experience with Shopify Plus merchants makes us your trusted partner for Shopify returns and going global with your brand.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
SMB, Mid-Market, Enterprise
|
Audience
Companies looking for a platform that helps deliver exceptional return and exchange experiences
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and VideosNo images available
|
Screenshots and Videos |
|||||
PricingContact us for custom pricing
Free Version
Not Supported
Free Trial
Supported
|
Pricing
$19 per month
Free Version
Not Supported
Free Trial
Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
|||||
Company Information1Channel
Founded: 2014
India
www.1channel.co/return-management-software.html
|
Company InformationRich Returns
www.richcommerce.co
|
|||||
AlternativesNo Alternatives
|
Alternatives |
|||||
|
|
||||||
Categories |
Categories |
|||||
Integrations
EasyPost
Not Supported
Intercom
Not Supported
ShipStation
Not Supported
Shopify
Not Supported
Shopify Plus
Not Supported
|
Integrations
EasyPost
Supported
Intercom
Supported
ShipStation
Supported
Shopify
Supported
Shopify Plus
Supported
|
|||||
|
|
|