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About

1Channel Return & Claims Management Software processes sales returns at the retailer, distributor, super stockist, and field sales levels, with automatic credit note generation once a return is approved by the higher-level party in the hierarchy. Damage, expired, and defective stock claims move through configurable approval routing based on role or reporting hierarchy, with up to seven approval levels available for complex distribution networks. GRN discrepancies trigger an automatic notification instead of blocking the goods receipt, and credit limit exceptions are flagged automatically so a manager can approve and update the limit in the same step. Field teams can raise and track returns directly from the mobile app during market visits.

About

An exchange-first returns platform that increases LTV and reduces waste, providing a seamless post-purchase experience. Customize a branded self-service return portal through which customers can easily request returns and exchanges. Personalize your return policy, notifications, and return portal to fit your requirements and provide a seamless post-purchase experience. Gain actionable insights to improve your return workflows, encourage more exchanges, and reduce logistics costs. The answer lies in your returns and exchanges. Optimizing these processes is key to retaining and maximizing revenue while ensuring sustainability. ReturnGO is flexible, smart, and AI-driven. With ReturnGO, you can reduce refunds and significantly decrease waste and logistics costs. Provide your customers with instant store credit and the ability to “shop now” instead of waiting for a refund. Integrate with shipping carrier services worldwide to simplify the return shipping process.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

SMB, Mid-Market, Enterprise

Audience

Businesses, retailers, and large international brands seeking a solution to improve their customers’ return experience

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

Contact us for custom pricing
Free Version Not Supported
Free Trial Supported

Pricing

$82 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

1Channel
Founded: 2014
India
www.1channel.co/return-management-software.html

Company Information

ReturnGO
Israel
returngo.ai/

Alternatives

No Alternatives

Alternatives

Return Prime

Return Prime

Appsdart

Categories

Returns Management Supported

Categories

Returns Management Supported

Integrations

Cargo Not Supported
Deliverr Not Supported
Descartes Peoplevox Not Supported
Digital iD Not Supported
EasyPost Not Supported
Gorgias Not Supported
Happy Returns Not Supported
NetSuite Not Supported
Picqer Not Supported
RLM Apparel Software Not Supported
Sendcloud Not Supported
ShipStation Not Supported
Shipedge Not Supported
Shippo Not Supported
Shopify Not Supported
Shopify Plus Not Supported
Starshipit Not Supported
Trengo Not Supported
Zendesk Not Supported

Integrations

Cargo Supported
Deliverr Supported
Descartes Peoplevox Supported
Digital iD Supported
EasyPost Supported
Gorgias Supported
Happy Returns Supported
NetSuite Supported
Picqer Supported
RLM Apparel Software Supported
Sendcloud Supported
ShipStation Supported
Shipedge Supported
Shippo Supported
Shopify Supported
Shopify Plus Supported
Starshipit Supported
Trengo Supported
Zendesk Supported
Claim 1Channel Return & Claims Management and update features and information
Claim 1Channel Return & Claims Management and update features and information
Claim ReturnGO and update features and information
Claim ReturnGO and update features and information