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About

1Channel Return & Claims Management Software processes sales returns at the retailer, distributor, super stockist, and field sales levels, with automatic credit note generation once a return is approved by the higher-level party in the hierarchy. Damage, expired, and defective stock claims move through configurable approval routing based on role or reporting hierarchy, with up to seven approval levels available for complex distribution networks. GRN discrepancies trigger an automatic notification instead of blocking the goods receipt, and credit limit exceptions are flagged automatically so a manager can approve and update the limit in the same step. Field teams can raise and track returns directly from the mobile app during market visits.

About

One-click suggestions encourage exchanges over refunds. Customers save an average of 20% their first year, 10% guaranteed. In-person returns delight customers and raise lifetime value. Eco-friendly reverse logistics save money and amplify your values. Keep more sales with returns software that intelligently suggests exchanges. Give shoppers choices to return the way they want—at our 700+ Return Bars nationwide, at your store, and by mail. Dramatically lower reverse logistics costs, guaranteed, with bulk shipping and efficient processing at our bicoastal hubs. Retailers overspend on traditional reverse logistics. They save 20% on average when they accept exchanges and returns in person, and ship aggregated items in bulk. Three in four shoppers say returns are the most painful part of buying online, and 87% won’t shop ever again after a painful returns’ experience with a retailer. Conversely, Happy Returns' customers find their most valuable customers shop, return, and exchange.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

SMB, Mid-Market, Enterprise

Audience

Online retailers and ecommerce stores

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

Contact us for custom pricing
Free Version Not Supported
Free Trial Supported

Pricing

$350 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

1Channel
Founded: 2014
India
www.1channel.co/return-management-software.html

Company Information

PayPal
United States
happyreturns.com

Alternatives

No Alternatives

Alternatives

Return Prime

Return Prime

Appsdart

Categories

Returns Management Supported

Categories

Returns Management Supported

Integrations

BigCommerce Not Supported
Canopy Not Supported
Celigo Not Supported
Extensiv Order Manager Not Supported
FedEx Ship Manager Not Supported
FenixCommerce Not Supported
Flip Not Supported
Flowspace Not Supported
Klarna Not Supported
Magento Not Supported
OmniPanel Not Supported
Pandium Not Supported
Pinch AI Not Supported
ReturnGO Not Supported
ReturnPro Not Supported
ShipBob Not Supported
Shopify Not Supported
Two Boxes Not Supported
Tymely Not Supported
UPS Ready Not Supported

Integrations

BigCommerce Supported
Canopy Supported
Celigo Supported
Extensiv Order Manager Supported
FedEx Ship Manager Supported
FenixCommerce Supported
Flip Supported
Flowspace Supported
Klarna Supported
Magento Supported
OmniPanel Supported
Pandium Supported
Pinch AI Supported
ReturnGO Supported
ReturnPro Supported
ShipBob Supported
Shopify Supported
Two Boxes Supported
Tymely Supported
UPS Ready Supported
Claim 1Channel Return & Claims Management and update features and information
Claim 1Channel Return & Claims Management and update features and information
Claim Happy Returns and update features and information
Claim Happy Returns and update features and information