1Channel Return & Claims Management1Channel
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Appriss EngageAppriss Retail
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Related Products
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About
1Channel Return & Claims Management Software processes sales returns at the retailer, distributor, super stockist, and field sales levels, with automatic credit note generation once a return is approved by the higher-level party in the hierarchy. Damage, expired, and defective stock claims move through configurable approval routing based on role or reporting hierarchy, with up to seven approval levels available for complex distribution networks. GRN discrepancies trigger an automatic notification instead of blocking the goods receipt, and credit limit exceptions are flagged automatically so a manager can approve and update the limit in the same step. Field teams can raise and track returns directly from the mobile app during market visits.
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About
Safeguard your profits while giving each customer the experience they deserve. Appriss Engage gives retailers real-time protection by leveraging AI to deliver behavior-based recommendations that streamline returns, claims, and appeasements. Unlike other solutions, Appriss Engage uses data from all channels to provide an accurate recommendation on returns and claims. Wherever a consumer connects with a retailer, Appriss Retail is there to protect the transaction against fraud and abuse. Appriss Engage provides real-time recommendations to approve, warn, or deny returns. Engage helps reduce conflict from policy enforcement and bias in-store. It protects the return transaction against fraud and abuse while giving good customers the best possible experience. Fraudulent or abusive returners may also engage with a retailer’s website or call center. A good fraud mitigation strategy requires that all channels are protected.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
SMB, Mid-Market, Enterprise
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Audience
Companies looking for a solution to protect their profits in real time with frictionless returns
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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PricingContact us for custom pricing
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company Information1Channel
Founded: 2014
India
www.1channel.co/return-management-software.html
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Company InformationAppriss Retail
United States
apprissretail.com/solutions/engage/
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AlternativesNo Alternatives
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Categories |
Categories |
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Integrations
Cumulus Retail
Not Supported
ReturnPro
Not Supported
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