Appriss Engage

Appriss Engage

Appriss Retail
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About

1Channel Return & Claims Management Software processes sales returns at the retailer, distributor, super stockist, and field sales levels, with automatic credit note generation once a return is approved by the higher-level party in the hierarchy. Damage, expired, and defective stock claims move through configurable approval routing based on role or reporting hierarchy, with up to seven approval levels available for complex distribution networks. GRN discrepancies trigger an automatic notification instead of blocking the goods receipt, and credit limit exceptions are flagged automatically so a manager can approve and update the limit in the same step. Field teams can raise and track returns directly from the mobile app during market visits.

About

Safeguard your profits while giving each customer the experience they deserve. Appriss Engage gives retailers real-time protection by leveraging AI to deliver behavior-based recommendations that streamline returns, claims, and appeasements. Unlike other solutions, Appriss Engage uses data from all channels to provide an accurate recommendation on returns and claims. Wherever a consumer connects with a retailer, Appriss Retail is there to protect the transaction against fraud and abuse. Appriss Engage provides real-time recommendations to approve, warn, or deny returns. Engage helps reduce conflict from policy enforcement and bias in-store. It protects the return transaction against fraud and abuse while giving good customers the best possible experience. Fraudulent or abusive returners may also engage with a retailer’s website or call center. A good fraud mitigation strategy requires that all channels are protected.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

SMB, Mid-Market, Enterprise

Audience

Companies looking for a solution to protect their profits in real time with frictionless returns

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

Contact us for custom pricing
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

1Channel
Founded: 2014
India
www.1channel.co/return-management-software.html

Company Information

Appriss Retail
United States
apprissretail.com/solutions/engage/

Alternatives

No Alternatives

Alternatives

Wyllo

Wyllo

NoFraud
Ekata

Ekata

Mastercard
Protectmaxx

Protectmaxx

Alphacomm

Categories

Returns Management Supported

Categories

Integrations

Cumulus Retail Not Supported
ReturnPro Not Supported

Integrations

Cumulus Retail Supported
ReturnPro Supported
Claim 1Channel Return & Claims Management and update features and information
Claim 1Channel Return & Claims Management and update features and information
Claim Appriss Engage and update features and information
Claim Appriss Engage and update features and information