1Channel Payment & Credit Management1Channel
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D&B Concierge ServiceDun & Bradstreet
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Related Products
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About
1Channel's Payment & Credit Management module gives distributors and FMCG brands a single system to record incoming payments, enforce credit discipline, and keep high-value orders under control. Payments can be allocated against pending invoices automatically or manually (cash, cheque, bank transfer), with outstanding balances tracked in real time. Credit limits are configured per customer with three ways to handle a breach: stop further orders, allow one more order, or block the account until dues are cleared. Returns automatically generate credit notes. Orders exceeding a retailer's credit limit route through a configurable multi-level approval workflow (up to 7 levels), with approvers notified by email or WhatsApp and every decision logged for audit. A payment analytics suite with 24+ reports gives finance and sales leadership visibility into collections, outstanding exposure, and approval turnaround time.
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About
D&B Concierge Service helps businesses manage their business credit profile while planning for growth, with support from a dedicated Concierge Account Manager. Specialists monitor the business credit file, analyze data, and provide insights to help companies make more informed decisions. Private consultations help tailor business credit risk decisions through expert analysis of the company profile, Dun & Bradstreet scores, and factors that may affect the organization. Businesses can self-submit documentation that may demonstrate ongoing operational and financial soundness, including payment statements, banking statements, and financial statements, subject to review and verification. Through Credit Insights Plus, users can access information in their business credit file at any time, review six Dun & Bradstreet scores and ratings, view trends and industry benchmarks for PAYDEX, Delinquency, and Failure Scores, and set alerts for certain score or rating changes.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Distributors, FMCG brands, and finance/sales teams managing retailer payments and credit limits
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Audience
Small businesses seeking to monitor, understand, and strengthen their business credit profile with dedicated expert guidance and ongoing credit insights
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Support
Phone Support
Not Supported
24/7 Live Support
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Online
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
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API
Offers API
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Screenshots and Videos |
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PricingMonthly month-to-month and annual plans are offered; annual plans require an annual commitment and may include savings. Pricing varies with workflows, user count, and invoice configuration. Plans include cloud hosting, web and mobile access, role management, setup and onboarding, standard reports, technical support, and workflow configuration.
Free Version
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Free Trial
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
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Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company Information1Channel
India
www.1channel.co
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Company InformationDun & Bradstreet
Founded: 1841
United States
www.dnb.com/en-us/products/dnb-concierge-service.html
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Categories |
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Integrations
WhatsApp
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