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About

1Channel's Payment & Credit Management module gives distributors and FMCG brands a single system to record incoming payments, enforce credit discipline, and keep high-value orders under control. Payments can be allocated against pending invoices automatically or manually (cash, cheque, bank transfer), with outstanding balances tracked in real time. Credit limits are configured per customer with three ways to handle a breach: stop further orders, allow one more order, or block the account until dues are cleared. Returns automatically generate credit notes. Orders exceeding a retailer's credit limit route through a configurable multi-level approval workflow (up to 7 levels), with approvers notified by email or WhatsApp and every decision logged for audit. A payment analytics suite with 24+ reports gives finance and sales leadership visibility into collections, outstanding exposure, and approval turnaround time.

About

1Channel Workflow Automation Software helps distribution and sales teams build no-code approval workflows with up to 7 configurable levels. Automated email and WhatsApp triggers notify approvers the moment an action is pending, while escalation and rejection rules keep requests from stalling. The platform covers order approvals, credit and return requests, and stock replenishment, with workflow versioning that keeps a history of how approval logic has changed over time. 24+ reports give operations and finance teams visibility into approval status across the organization, replacing manual sign-offs with rule-based routing tied to each team's reporting hierarchy.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Distributors, FMCG brands, and finance/sales teams managing retailer payments and credit limits

Audience

FMCG, beverage, consumer durables, personal care, and pharma companies that need configurable, multi-level approval workflows across orders, credit, returns, and replenishment

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

Monthly month-to-month and annual plans are offered; annual plans require an annual commitment and may include savings. Pricing varies with workflows, user count, and invoice configuration. Plans include cloud hosting, web and mobile access, role management, setup and onboarding, standard reports, technical support, and workflow configuration.
Free Version Not Supported
Free Trial Not Supported

Pricing

Contact for pricing
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

1Channel
India
www.1channel.co

Company Information

1Channel
India
www.1channel.co

Alternatives

Alternatives

Categories

Credit Management Supported

Categories

Integrations

WhatsApp Supported

Integrations

WhatsApp Not Supported
Claim 1Channel Payment & Credit Management and update features and information
Claim 1Channel Payment & Credit Management and update features and information
Claim 1Channel Workflow Automation and update features and information
Claim 1Channel Workflow Automation and update features and information