1Channel Workforce Management SoftwareChannelplay SaaS
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Related Products
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About
1Channel Field Activity Management Software is a cloud-based tool for organizing and recording work performed by field sales, merchandising, and audit teams at retail outlets. Administrators build questionnaires with seven question types, organize them by category and subcategory, and assign activities to roles, selected stores, and date ranges. Field staff complete forms in Android or iOS apps, including offline, with photo and GPS data attached. Managers review, edit, and approve submissions. The software also supports market-visit planning, people-hygiene audits covering photo, lanyard, uniform, dress, and grooming checks, and reports on visit productivity, activity results, and field-visit photos. An AI Assistant answers retail-execution questions, such as whether an outlet has a POSM item in place. A web portal supports questionnaire and activity setup, submission review, and reporting. These tools support structured store checks and field data collection across distributed teams.
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About
1Channel Workforce Management replaces spreadsheets and manual rosters for distributed field teams. Managers approve daily or weekly beat plans assigning stores to employees, upload plans from Excel, and track coverage against planned stores. Employees record attendance in Android or iOS apps with geo-tagged photos; AI matches them to first-login references, with random checks during work hours. Earned leave is allocated monthly and carries forward. Expense claims are filed by expense head and routed to reporting heads through the organization hierarchy. People-hygiene audits document uniforms and grooming with photos. Monthly attendance closure summarizes working, present, absent, and late days for payroll, with Excel, CSV, or API sync. Catalyst highlights reps needing weekly coaching based on attendance, beat compliance, and activity patterns. The system supports field sales, retail, FMCG, manufacturing, healthcare, logistics, BPO, service, and maintenance teams.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Field sales teams, merchandising teams, retail audit teams, quality control teams, territory and regional managers, training teams, operations managers, FMCG and CPG companies, consumer durables brands, and pharmaceutical companies.
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Audience
Field sales teams, retail chains, FMCG and CPG companies, manufacturing plants, healthcare organizations, logistics and distribution teams, BPOs and call centers, and service and maintenance teams
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingMonthly month-to-month and annual-commitment plans are available. Pricing varies by selected features, user count, and deployment model. Plans include cloud hosting, Android and iOS apps, training, and support at no additional cost.
Free Version
Not Supported
Free Trial
Not Supported
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PricingPlans are available month to month or with an annual commitment. Pricing varies by selected features, user count, and deployment model. Every plan includes cloud hosting and Android and iOS mobile apps.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company Information1Channel
Founded: 2014
India
www.1channel.co/sfa/field-activity-management-software
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Company InformationChannelplay SaaS
Founded: 2014
India
www.1channel.co/sfa/workforce-management-software
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Categories |
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Integrations
No info available.
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Integrations
No info available.
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