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About

1Channel Field Activity Management Software is a cloud-based tool for organizing and recording work performed by field sales, merchandising, and audit teams at retail outlets. Administrators build questionnaires with seven question types, organize them by category and subcategory, and assign activities to roles, selected stores, and date ranges. Field staff complete forms in Android or iOS apps, including offline, with photo and GPS data attached. Managers review, edit, and approve submissions. The software also supports market-visit planning, people-hygiene audits covering photo, lanyard, uniform, dress, and grooming checks, and reports on visit productivity, activity results, and field-visit photos. An AI Assistant answers retail-execution questions, such as whether an outlet has a POSM item in place. A web portal supports questionnaire and activity setup, submission review, and reporting. These tools support structured store checks and field data collection across distributed teams.

About

1Channel Route Planning is a cloud-based route and beat planning module for field sales teams. Managers organize outlets under zones, regions, areas, and territories; assign visit frequencies; and create daily, weekly, or monthly plans in the web portal or by spreadsheet upload. Approval workflows send plans to representatives’ mobile apps. Market Visit Plans schedule one-off visits with objectives and date ranges. The app records GPS-validated check-ins, timestamps, and visit photos. Dashboards compare planned, completed, missed, and unplanned visits and report compliance, distance, outlets per kilometer, and idle time. An AI Journey Planner sequences outlet visits to reduce travel between stops while respecting existing beat plans and territory assignments. The system serves FMCG, distribution, consumer durables, pharmaceutical, beverage, personal care, financial services, and telecom field teams.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Field sales teams, merchandising teams, retail audit teams, quality control teams, territory and regional managers, training teams, operations managers, FMCG and CPG companies, consumer durables brands, and pharmaceutical companies.

Audience

FMCG and CPG companies, distributors and super-stockists, consumer durables brands, pharmaceutical companies, beverage and alcohol brands, personal care and cosmetics brands, banking, NBFC and insurance field teams, and telecom distribution networks.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Monthly month-to-month and annual-commitment plans are available. Pricing varies by selected features, user count, and deployment model. Plans include cloud hosting, Android and iOS apps, training, and support at no additional cost.
Free Version Not Supported
Free Trial Not Supported

Pricing

Flexible monthly and annual plans are priced according to user count, selected features, deployment model, and support level.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

1Channel
Founded: 2014
India
www.1channel.co/sfa/field-activity-management-software

Company Information

Channelplay SaaS
Founded: 2024
India
www.1channel.co/sfa/route-planning-software

Alternatives

Alternatives

Categories

Retail Execution Supported

Categories

Route Planning Supported

Integrations

1Channel Expense Management Software Not Supported

Integrations

1Channel Expense Management Software Supported
Claim 1Channel Field Activity Management Software and update features and information
Claim 1Channel Field Activity Management Software and update features and information
Claim 1Channel Route Planning Software and update features and information
Claim 1Channel Route Planning Software and update features and information