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About

1Channel AI-Powered DMS is a conversational distribution management system with a built-in AI assistant that answers questions about orders, stock, and payments through typing or browsing help topics. Automated order validation checks stock availability, applicable schemes, pricing, and credit limit at the point of order placement, and intelligent stock allocation applies FIFO and FEFO logic so products expiring sooner are dispatched first. Auto stock replenishment triggers a purchase order automatically when SKU-level stock drops below a configured minimum, and a workflow automation engine lets teams build conditional workflows with real-time triggers, Email and WhatsApp notifications, and approval routing across up to 7 levels. Auto payment allocation matches incoming payments against outstanding invoices, and GRN discrepancies are automatically routed to the right approver. A real-time analytics dashboard gives KPIs, sales trends, top products, and 24+ configurable reports.

About

Potik CRM is a browser-based operations system for small service and retail companies - repair and service centres, auto services, workshops, water and courier delivery firms, online stores, flower studios and cafes. Nine sections cover the working day: a dashboard of today's orders and money, a weekly calendar holding appointments, staff tasks and leads, deals as a table or kanban board with line items, executors, payments and outstanding balance, a contact base with full order history, a cash book with several accounts and a running balance, products with a category tree and price groups, a warehouse that separates on-hand stock from stock reserved against open orders, and printable documents built in a visual template editor (A4, A5, thermal receipts, labels). Pricing is by order volume and locations - users are unlimited on every plan, including a permanently free tier of 40 orders per month. Paid plans 19, 39 and 79 EUR. 21-day trial, no card required.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Distributors, FMCG brands, and consumer goods manufacturers

Audience

Small service and retail businesses of 2-30 people: repair and service centres, auto services, workshops, water and courier delivery, online stores, flower studios, cafes.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

Available on request
Free Version Not Supported
Free Trial Supported

Pricing

EUR 0/month free plan; paid fr
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

1Channel
Founded: 2015
India
www.1channel.co

Company Information

Potik CRM
Founded: 2026
Ukraine
potikcrm.com

Alternatives

Alternatives

CereKart

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flexLOGISTIC

flexLOGISTIC

Logical

Categories

Distribution Supported

Categories

CRM Supported

Integrations

1Channel Sales Force Automation Supported

Integrations

1Channel Sales Force Automation Not Supported
Claim 1Channel AI-Powered DMS and update features and information
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