12Return vs. Returnista Comparison


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About 12Return is the leading cloud-based solution for product returns management in a customer-centric and circular economy. The 12Return platform and eco-system powers an all-in-one returns management service for (retail) brands in cross-border commerce. Prepared for global returns In its core 12Return has been designed with global returns in mind. 12Return is the single returns solution for your global Direct-to-Consumer business. No one-size-fits-all You have personal access to your account settings. You are free to set up return policies, return reasons, emails, carriers, logistics routes, and so much more. Multi-language customer interface Everything customer-facing, the return portal, emails, return reasons, and documents, can be set up in 9 different languages. It works with any system Of course, 12Return works with popular systems like Shopify. But that's not all. Our suite of APIs gives you all flexibility to work with any system in your supply chain.	About The fastest growing merchants offer a great returns experience. Returnista is a returns management platform that helps you get the most out of your returns process. E-commerce is changing. Companies that are winning ensure an optimal customer experience at every touchpoint of the customer journey. Companies that do not do this are left behind. Get real-time insight into all your returns from all over Europe. See where a return is at any time. Inform customers in real time, and see the number of customer questions decrease drastically. By stimulating exchanges during the return process, you can significantly reduce the number of returns from your web shop. As a result, you retain more turnover and have more loyal customers. By collecting data on the return behavior of your customers, you can gain insight into which customers give you the most. This return data - down to SKU level - helps you optimize your offering.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Retail brands and logistics service providers	Audience eCommerce companies that want an effective returns management platform
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing € 495 per month Free Version Free Trial	Pricing $99 Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information 12Return Founded: 2010 Netherlands 12return.com	Company Information Returnista Founded: 2017 The Netherlands en.returnista.nl/
Alternatives ReturnBear	Alternatives ReturnGO
Returbo	EcoReturns Saara
ReBound	Return Magic Shopify
Swap Swap Commerce	Blue Yonder Returns Management Blue Yonder
ReverseLogix View All	Return Rabbit View All
Categories Returns Management Shipping Warehouse Management	Categories Returns Management
Returns Management Features 3PL / ERP Integration Automated Exchanges Branded Experience Custom Return Policy Inventory Management One-Click Returns Processing Returns Analytics Shopper Self-Service Smart Data Collection Show More Features Shipping Features Air Shipping Bills of Lading Container Shipping Freight Shipping Ground Shipping Import / Export Ocean Shipping Parcel Shipping Quotes / Estimates Shipment Tracking Warehouse Management Warehouse Management Features 3PL Management Barcoding / RFID Category Customization Channel Management Demand Planning Inventory Management Location Control Order Management Purchasing Quality Control Receiving / Putaway Management Returns Management Shipping Management	Returns Management Features 3PL / ERP Integration Automated Exchanges Branded Experience Custom Return Policy Inventory Management One-Click Returns Processing Returns Analytics Shopper Self-Service Smart Data Collection
Integrations Magento Shopify UPS Ready Bird Buckaroo Gorgias Intercom Lightspeed eCommerce LiveChat Mollie Slack Zendesk Zuora Show More Integrations View All 8 Integrations	Integrations Magento Shopify UPS Ready Bird Buckaroo Gorgias Intercom Lightspeed eCommerce LiveChat Mollie Slack Zendesk Zuora Show More Integrations View All 8 Integrations
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